As part of the home sale, the buyer financing had to be approved, including an official appraisal of the property. When the appraiser from the lending institution went out there, he noticed stains on the ceiling of the bathroom. We were hoping they weren’t caused by mold; the house is only about 6 years old. However, we did have to get a mold inspection, which came back negative. The staining turned out to be due just to moisture in the sheetrock. So the only requirement was that the bathroom ceiling needed to be re-taped, corrected, and painted.
I went online to locate a painter because I don’t have a big network of general contractors. When I started to do a little research, I found that a large number of contractors in my area advertised that they only did commercial work … and this was a residential property we were dealing with. Although I phoned probably 8 different companies, True Colors Painting & Design was the only one that bothered to call me back. Literally.
I had wanted the job to be done reasonably quickly but this contractor went above and beyond. He went out the same day to prepare a bid and then he completed the painting work the next morning, within 24 hours of speaking with me. He did the re-taping as well. Just so there wasn’t any error, I gave him the exact recommendation off the mold inspection report. This way, the lender would not have any sort of quarrel with the results.
The total for the job only came to about $350 or $400 – including the contractor’s labor and all the materials.
I was 100 percent satisfied with his work, and his service was even more impressive. Good work can be found anywhere, but good customer service is hard to find.