The Most Important Quality In A Tiler? Attention To Detail

My contractor patiently put my tiles together like a jigsaw puzzle

Submitted by Lisa B.-P.

Backsplash installation matches new counters

The Snapshot

Why did you look for a contractor?

Backsplash installation.

Why did you choose this particular contractor?

Pleasant and helpful.

How do you feel about the results?

He did a great job. I would use him again for other projects.

If a friend asked you for a referral, what would you say about this contractor?

He was nice and paid meticulous attention to detail.

BEFORE The kitchen needs a backsplash

The Full Scoop

I just installed granite countertops for my house. I also bought multi-colored mosaic glass tile for a backsplash to go with the granite.

The contractor who did the granite was trying to get his own worker to do the backsplash, but I didn’t get a good vibe from him.

So I looked on Google to hire a tiler and got 2 responses. The first contractor asked me was all ready to go but he kept asking me questions that I didn’t know how to answer. I told him, “I don’t know. That’s why I’m calling you for an estimate.”

By the time he got back to me with a time to come out for an estimate, I had already talked to -- and picked – Michael Jones.

Michael was nice and helpful. He looked at everything, checking the amount of tile to make sure I had enough. He told me what I had was sufficient, or actually too much … and he was right, because I ended up returning a lot of it.

He did a good, very thorough job, which took about 6 hours altogether.

I sent pictures to a couple of girlfriends (including one lady that’s getting ready to buy a house) who said, “Oh, save his information for me. I’m going to use him.”

His attention to detail was outstanding. For some reason, my wall wasn’t level. But he just kept working and working to fit the tiles together like a jigsaw puzzle so they lined up properly. He was very meticulous.

What advice would you give to other homeowners based on your experience?

  1. Take a piece of your countertop to the tile supplier and try to match it as best you can.
  2. Go with a tile you like.
  3. Try to get reviews of different contractors but go off your instinct too.

AFTER Kitchen looks great

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