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Gridlink Electric Inc.

Main Services: Professional Electrical Services

Description: "Your complete satisfaction is our number one goal. And your willingness to refer us to others is how we measure success."

--Thomas Carranza, President Gridlink Electric


Quality workmanship and professional service are top priorities at Gridlink Electric. We approach each project with a customer focus -- beginning with an on-site consultation, development or review of drawings, and careful consideration of your scheduling needs and budget. Throughout the project, we'll provide you with regular updates on work progress and costs. You can expect our crew to precisely follow every specification of the approved plan and complete each phase of your project on time.

As part of our commitment to excellence, all work is guaranteed for one year and all parts and materials are warranted through the manufacturer or retailer. Our employees always work as safely and quickly as possible while maintaining the highest standards of professional dress and demeanor.

Service Area: Byron, Danville, Alamo, Antioch, Brentwood, Clayton, Concord, Pleasant Hill, Diablo, Knightsen, Lafayette, Livermore, Castro Valley, Moraga, Pittsburg, Dublin, San Ramon, Pleasanton, Walnut Creek

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26 Reviews

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Work Description: Smoke Detector - Install

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Work Description: Residential Electrical work.

NEVER SHOWED at appointment date and time.

Comments: May 21, 2018 (Monday)

If you are looking for a courteous, professional electrician who care about customer service, than Do NOT even consider using Gridlink Electric in Concord. That is unless you like to be given a date and time, and continue to call and text them throughout the day, being told they are either on their way or give you another schedule time on the same day, and then NOT SHOW UP.

No courtesy call or text. The person I spoke to was Thomas. Unless you have time to wait all day and have a “Hack company” like this tell you they will be at your house to provide service and don’t show up, then by means look no further for the WORST and Piss Poor customer service from Gridlink.

They scheduled me a time slot between 2:00 - 3:00 PM. After waiting and not hearing back, I called and text Thomas at (925) 588-4606. He text back at 5:00 PM and informed me he would be on the way to my home with a ETA of 30 minutes. Continued to wait and wait, leaving text and voicemail messages. No replies from either him by phone or text. It is now 8:00 PM, and I’m writing this review in hopes he can read this review and steer others from making the mistake I made in placing my faith in this joke of a company.

If there was a way I could have given Gridlink Electric NEGATIVE Stars, I would have given them the maximum for WORST Customer Service!!!

YOU HAVE BEEN FOREWARNED DO NOT USE Gridlink Electric.

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Work Description: Installed a ceiling fan.

Comments: Thomas is great, his prices are fair & I will have him back to install another soon.

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Work Description: Take out old oven and microwave combo wall unit and install new unit.

Comments: Very responsive (answers his own phone and does so quickly). Clean work habits, excellent safety practices and knowledge of job. Arrived an hour after appointed time but he allowed for 1 hour flex time before and after appointed time which I did not know about - but I confirmed afterward that it is a standard industry practice.

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Work Description: They put in new circuit breakers, outlets and switches, and removed faulty wiring and installed new conduit and wiring.

Comments: Thomas and Fred were very professional and did a great job! They worked hard and cleaned up afterwards. They were very personable and put up with my 2 and 4 year old grandson's endless questions about what they were doing!! I would definitely hire them again!

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Work Description: fixing bad wiring in the outlet for a ceiling fan

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Work Description: did electrical work to hook up a new hot tub which also required rewiring to go along the eaves and into the attic

Comments: Thomas is an excellent choice. He is knowledgable, pleasant, and one feels completely satisfied when the task is completed.

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Work Description: Replace ballasts for fluorescent light fixture, replace fan motor assembly for bathroom ventilator, remount hallway light fixtures and replace defective electrical outlet.

Comments: We are very satisfied with GRIDLINK and unhesitatingly recommend them for similar electrical work. They arrived very promptly (within an hour of our phone call), were courteous and friendly and proceeded to their work immediately. They cleaned up after themselves and performed all this at a reasonable price. We now have an electrical company that we can and will call them first for any future electrical needs.

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Work Description: Fishing a wire for the house number sign and install low voltage light.

Comments: Thomas and 2 others came and fish the wire and put a light up in no time. They were super good. I highly recommend them.

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Work Description: bathroom elecricity was not working

Comments: very fast response & good service. the contractor fixed the bathroom problem and also looked into couple other issues that he easily resolved for us.

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Work Description: Installed LED security lights on commercial property.

Comments: Thomas replied within minutes to my quote request. This was very impressive already, but him and his crew didn't stop there. We needed emergency work, and Thomas came by within a few hours, got me a printed estimate and was able to schedule the job for the very next day. Sensing the urgency, his crew completed the job in one day. His crew is professional, knowledgeable and punctual. We will definitely bbe using them again in the future. This is a great company run by a man that takes pride in in his employees and his workmanship.

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Work Description: Voltage test on incoming cable wiring in question. Communication with cable company in effort to have cable restored to residence

Comments: I am very happy with the service. I would highly recommend them.

Sincerely,
Blanche Vohland

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Work Description: Add electrical box to ceiling for light fixture.

Comments: Very knowledgeable. Did a great job. Highly recommend.

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Work Description: Relocating a hard-wired dishwasher outlet to under my kitchen sink and converting it to a plugged outlet.

Comments: Thomas called me promptly after I submitted my Networx request. Scheduling and communication was so easy...just like you want it to be! Thomas was very professional and promptly arrived at the agreed upon time. His work was so efficient, clean, timely and just what a genuinely pleasant guy to welcome into your home! I wouldn't hesitate to call Gridlink again for any other electrical items in the future.

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Work Description: Problem with an older electrical system in kitchen.

Comments: Gridlink came out at time frame they said they would and went right to work and completed it in less than 45 minutes which also included checking other kitchen wiring.
I highly recommend this company to anyone needing service. Prompt and highly professional.

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Work Description: Move electrical wiring.

Comments: I cannot say enough about this company. I am so happy to have an electrician I can trust, does excellent work, very professional.

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Work Description: Light fixture replaced in office.

Comments: What a nice Man! Thomas went above and beyond the call. He checked the electric box outside. Thomas went and got the part we needed. fixed the light right up and explained everything too me.
I now have an electric man I can trust. Thank-you Thomas.
You make your Mom and sisters proud!

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Work Description: Thomas is a professional and personable.
He is detailed, knowledgable, and trouble shoots and accesses for the best solution. He explains the best solution possible. He works with respect for your home. Neat and clean. Leaves no tools or garbage behind.
I am keeping his information and referring him to my family and friends. Thank you Thomas!

Comments: See above

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Work Description: Need to relocate electric outlet.

Comments: Thomas Carranza did an outstanding electrical work.
I will highly recommend him.

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Work Description: Need to relocate electric outlet.

Comments: Thomas Carranza did electrical work at my house. He did an excellent job. I will highly recommend him.

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Work Description: In a nutshell Gridlink had to undo what a previous electrician had done to install a new bath fan.

Comments: Thomas arrived at an agreed upon delayed time because the job prior to mine took much longer. He looked at the situation an explained the options available. It turns out he had to undo a previous installation, which can be a real headache, and re-do it correctly. The previous installation was not up to code and if in the future someone was to have used the wiring that was in place it could have been a safety issue.

While he was here we also had him re-wire a ceiling fan with a new switch.

I am happy to say I now have an electrician to call when I need one.

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Work Description: Spa re-wiring. Thomas Carranza called me immediately to set up an appoingment the next day for an estimate. He went above and beyond on his visit.

Comments: I would recommend Gridlink Electric/Thomas Carranza. He is personable, thorough and a pleasure to deal with. He explained everything to me so that I could understand. No easy feat, because I am a 70 year old woman. He fixed the problem. If anyone reading this needs an electrician, please call Gridlink Electric. Excellent service.

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Work Description: Install eclectically service for new ac.

Comments: Work was completed on time and for quoted price. Would highly reccomend this company to anybody needing electrical work.

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Work Description: replaced porch lights

Comments: Good job. Let's hope these sensor lights will work better than the last ones did.

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Work Description: Excellent job and exceeded my expectations

Comments: Great company and very helpfil and efficient. Did some great troubleshooting but managed to fix the problem.

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Work Description: They did major re-wiring throughout my house and replaced the panel and put in a new sub-panel. They also put in recessed lighting.

Comments: Gridlink Electric are the best contractor I have ever worked with.
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