Main Services: Residential Plumbing Repair's
Description: We are a small family owned & operated company located in Gulf Breeze FL. we have a combined 26 years in the trade and strive to make every visit satisfactory. our customers are top priority with customer satisfaction being #1
Service Area: Navarre, Gonzalez, Milton, Gulf Breeze, Fort Walton Beach, Mary Esther, Bagdad, Hurlburt Field, Pensacola, Cantonment, Eglin Air Force Base
What sets us apart from other contractors: We take pride in our work and we always provide upfront pricing before we do any work.
6 Reviews
Review MePensacola FL
Overall
Work Description: Grinder Pump replacement
Comments: At first, this company was good they were quick to respond and examine what is needed. I did have to wait until the next day for them to install a new grinder pump which is understandable. I bought a 3 yr warrant upgrade pump they said for $399. They also have a 1 yr craftsman warrant they as well are (supposed to honor as well) which they don't for a total bill just shy of 4K.NOTE: Please be aware they do not disclose they are recording all phone calls. It is an FL law and Fed law that you cannot record a phone conversation without disclosing it first. Just google it. I had to bring that to their attention then they started letting me know after several heated arguments with this BULLY /Scandal of a company. I encourage you to read up on other websites before using this company I sure wish I did.
This company works off assumptions if they see one thing, they assume the worst and therefore you should have to redo everything.
They installed a new grinder pump in mid-March everything seems to be working fine until one day in May when I came back from a long vacation. I smelled sewage outside, so I walked to my grinder pump, and it was overflowing but running. I called them the next day and explained. They were quick to come out and look. They saw one tampon still in the wrapper with no marks/scratches on it. They even took their own pic of the tampon and put it on my front porch. They assumed there were many more tampons and other things in the tank. As I told them plenty of times my wife told me it fell in from the cabinet when flushing the toilet we don’t put anything that doesn’t belong in there. They said the grinder pump was done and I now needed a new electrical box for the pump. The short story is the Pump was 100% fine they had wired the electrical box wrong connecting the R1 wire Hotwire to the ground wire which burnt out the circuit breaker and they gave me the wrong pump type.
I had another plumber come out because they would not come out and test the pump. I spent another $600 for someone to test the pump. The big issue was I previously had a high-head pump before, and they gave me the wrong one. They never tested the pressure in the lines like they should either.
They said I didn’t have a high-head pump (FYI a high-head pushes out more PSI) They gave me one that max out 47.2 109ft head pressure. They said they had pics of my old one and it wasn't a high-head, Not until I showed them a pic of my old one they stopped arguing. As well they tried to charge me $1100 for a new electric box which I didn’t need it was just wired wrong from their poor craftsmanship.
They would not refund my money and take the pump as I asked. The Manager said he would never work with me said the manager because I had destroyed the pump early in the week. Then the owner called and said he would only refund the pump and not the labor or replace the pump. The labor/craftsmanship was wrong and now I don’t want to work with Reliable Plumbing Plus. Not until I called them and told them how wrong they were they would replace the pump is when they knew they were wrong. I didn’t want their service they fought for days. This company is so rude and mean. Not to mention their license with Escambia County is under a dead person’s name Jeff Linzer and not the owner’s name Christopher Stewart FYI is all public record. That has been reported and is being looked at by the county. Department of Business & Professional Regulation (DBPR) also has the wrong information as well.
Niceville FL
Overall
Work Description: Plumbing repair
Comments: Hired this company to fix a shower valve. Pricing was the best that I saw by a HUGE margin. They communicated perfectly through the entire process. Scheduling was seamless, technicians were punctual and professional. Work was performed flawlessly. A+++ company, will hire for all future plumbing needs!!!Gulf Breeze FL
Overall
Work Description: Estimate
Comments: Outrageously high and false qoutes! Be sure to get multiple estimates before even considering this Company. Almost fell for their BS. $3900 for a $1400 job. No wonder they've been around for so long. Rip off those who don't know any better!Pensacola FL
Overall
Work Description: Water Heater - Repair/Service
Comments: Very pleased!Milton FL
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Quality
Price
Punctuality
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: Very professional. Arrived on time for estimate and fix. Very prompt expert performance of repair and cleanup of work area. Both workers were very good.Pensacola FL
Overall
Quality
Price
Punctuality
Work Description: Plumbing
Comments: Fixed leak in toilet and sink in bathroom. Don’t know if this is all the problems won’t know until get a new water bill-
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FL Plumbers License in FL :
#CFC1429369
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1 Year Guarantee
Family-owned & Operated
Flat Rate Pricing
Locally-owned & Operated
Military Discount Available
No-contact Payments
Protective Gear Used
Trip Charge
