Main Services: Plumbing, HVAC & Remodels
Description:
Established in 1991, Water Works Plumbing and Remodels is a locally owned business who serves all of Long Island.
Our project managers and technicians are experts at plumbing and heating. We've earned our good reputation by always giving our customers a fair price and providing superb service. Our top-notch plumbers were handpicked to ensure the highest level of customer satisfaction possible. We walk through every job before giving an estimate to access your unique situation and find the best solution to for your homes needs.
What sets us apart from other contractors: Free estimates & fair prices
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Drywell Installation
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6 Reviews
Review MeJamaica NY
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Quality
Price
Punctuality
Work Description: Heating system tune up
Comments: I scheduled an appointment with Water Works via the HomeAdvisor portal. I was informed by Amber that a technician would be at the home between noon and 2 pm. I was at the house and contacted them for an update. I was advised that the tech was running late and could not make it till 1:40 pm. At that time, no technician arrived and I received no update regarding him being late. I called the office again and was told that the tech had came to the house and no one was there. We informed her that I was home with multiple other people as well and no tech had ever arrived. She called the tech who then told her he was running late again and would arrive at 4 pm. We waited until 4 pm and still did not receive and update. We called for the last time and was informed he couldn't make it and was going to be late. At this point, I requested for my appointment to be cancelled since they wasted enough of time. I refuse to do business with a company that does not value the customers time and provides false information when calling for status updates.Test AK
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Work Description: Install, Repair or Replace Plumbing or Fixtures
Comments: I am a man who knows very little about plumbing. The people that came explained everything to me, were patient, were polite and respectful, and worked unbelievably hard(was a big job with a lot of labor(slab removal). For the entire time of the job, they were careful with my house/property and kept me in the loop. I seriously could not recommend them more.Test AK
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Quality
Price
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Work Description: Install, Repair or Replace Plumbing or Fixtures
Comments: Very professional and reliable and did a great job.Test AK
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Work Description: Repair an Oil Fired Boiler or Radiator Heating System
Comments: The project was top notch. They did what we wanted and did it in the time they told us. They were very pleasant and good workers.Test AK
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Work Description: Install, Repair or Replace Plumbing or Fixtures
Comments: Professional- respectful& gives helpful info.Test AK
Overall
Quality
Price
Punctuality
Work Description: Repair or Service a Water Heater
Comments: I was pleased with the rapid response I received from this company. I would recommend them to everyone who needs plumbing work done.-
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