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Turf Rescue

Main Services: Design, Drainage, Grading & Leveling, Lawncare, Custom Hardscapes, Rock & Stone Designs, Water features, Tree Removal

Description: No landscaping job is too big or too small for the landscape professionals at Turf Rescue. Our landscape designers and maintenance engineers have the experience and knowledge to help you plan and implement a landscape design that suits your taste and lifestyle. Whether your landscape is a blank canvas or a work in progress we can help make your dreams a reality by helping identify the right vegetation for your outdoor terrain. From selecting the perfect centerpiece tree to accent flowers and ground cover, hardscaping, including patios, walkways, retaining walls or even an outdoor kitchen can be integrated into beautiful harmonious works of art that will provide you with outdoor enjoyment all year round.

Service Area: Addison, Allen, Carrollton, Irving, Coppell, Flower Mound, Plano, Lewisville, Rowlett, Frisco, Garland, Sachse, Grand Prairie, The Colony, Lake Dallas, Little Elm, McKinney, Prosper, Richardson, Wylie, Cedar Hill, Desoto, Duncanville, Ferris, Lancaster, Hutchins, Mesquite, Red Oak, Seagoville, Waxahachie

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54 Reviews

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Work Description: Sod Installation and Grading

Comments: For the third time it was a pleasure again working with Bill. This was the last of the outdoor work needed at our home. Bill has previously landscaped for us as well as installing our 400 foot fence. We own a very large lot which he beautifully graded and installed the drainage system. He and his crew installed 18 pallots of sod on our property. The work was done flawlessly and on time. Bill has worked with us for 3 years now as well as working for at least 5 of our friends through our referrals and everyone has had a great experience with him. He is in high demand and we always highly recommend him.

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Work Description: Sod installation

Comments: They stripped our lawn with a sod cutter machine and removed everything. Leveled and graded the land. Installed Zoysia grass at our request. When all of this rain passed and the sod was available he and his guys installed the sod beautifully.

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Work Description: Land clearing

Comments: We are building a new home and we needed the lot cleared. It was overrun with 3 foot high weeds and debris. Bill came in and cleared our lot exactly the way we wanted. Great job. He did exactly what he proposed.

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Work Description: Sod Installation

Comments: We had army ants ruin out front yard. Bill came in and removed all of the old turf in the infected areas. They also graded and installed new soil. My wife and I were amazed in his work ethic and professionalism. We have had many contractors in the past but Bill was stellar. He stuck to his word in terms of the time of completion and the job was quality.

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Work Description: Complete landscape renovation

Comments: This is the second project Bill has done for us at our home. All of the shrubs and large bushes in the front yard and side yard were removed. Our grass was in bad shape in a few areas too. We were aware that his schedule was full but he gave us a time frame in which the work would be done. He came in with his workers and completed the job on time and in a professional manner. He is very talented in his knowledge of shrubbery and layering. He has also done work for 3 of our neighbors whom have had very positive experiences with him as well. We highly recommend Bill to anyone.

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Work Description: Spent over $10,000 to re-landsacpe pool area and side yard with river rock and pavers

Comments: What a nightmare, started in October of 2018 and still never finished the job. Contractor showed pavers that were going to be installed and used something different( cheaper smaller ones) did not put in proper drainage and house flooded on first big rain, had to spend additional $1200 with a plumbing contractor to put in sump pump so house quit flooding. Turf Rescue put in a french drain on outside of fence for additional $800 that never worked. ( wasted money). we made several calls during November to get work finished but never got responses , just excuses. we had to pay someone to haul off all the trash left by this contractor by our garage because city gave us a citation. Never finished tree trimming that we paid for. several weeds are already coming back in where the contractor put down weed block that said would prevent weeds. basically very dissatisfied with the work and would advise anyone else to save their money and waste of time , there are better contractors that are fair and finish their work.
The only delay in completion of work at this residence was the side yard which consistently stays flooded because his neighbor's yard grades down to his. I saw this in the beginning and stressed to him to have us install a French drain. He did not want to spend the money. I told him if we installed pavers there it would 100% flood out. He wanted it anyway. After a month when the rain finally stopped and the mud pit somewhat dried out we installed the pavers. The first rain we had it completely flooded just like I said it would. He proceeds to call me up irate about the flooding which I told him would happen. He and his wife blame me for the situation and threaten to give me bad reviews etc. I went back to try and please them because they wanted some other small work done which I did and they were actually happy at that point. Did my best to satisfy them by returning and doing extra work and they are now bad mouthing me. I do my best to diagnose issues when I see them in the beginning so this does not happen. I am very good at what I do. That is why my customers give me great reviews. Can't please everyone. No matter what.

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Work Description: New landscape design and Retaining wall

Comments: Turf Rescue designed our front and backyard from scratch. Our old landscape was removed and all new plantings and trees were installed. Bill has an incredible vision on how to bring a property to life incorporating all phases of landscaping. My husband and I were amazed at the finished product. His years of experience show in his work.

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Work Description: Fence Removal and Installation

Comments: They removed our old fence and installed a new 8 foot fence in the backyard and on both sides of our home. The fence was installed very quickly as expected. We had no issues with the work. Everything that was promised was delivered. Great job.

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Work Description: Landscape Repair and sod installation

Comments: They removed and repaired the grass in our front yard. The grass was completely dead for the last 4 months. Our front beds needed to be updated. Bill and his crew removed the old material in the beds and replaced with some very interesting shrubs and perennials that no one living around us has. He did a very good job of selecting plants to make our front yard finally stand out. We were extremely happy with how quickly the work was completed.

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Work Description: shrub removal & bed cleaning& trimming various plants

Comments: Turf Rescue came to our home and removed some plants we were not happy with as well as trimming our existing plants. All of the beds were cleaned out and re-mulched. Bill did a wonderful job as usual. He has done work for us and three of our neighbors before. Bill is an honest contractor whom does great work.

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Work Description: Tree removal and Stump grinding

Comments: Bill removed 4 trees on my property. The work was done promptly and professionally. I would definitely use Bill again. All of the debris from the stump grinding was removed and cleaned up.

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Work Description: Sod installation/Stone borders

Comments: Bill and his guys came in and replaced our dead grass in our front yard. He also installed new Oklahoma stone borders as edging for our beds which he did a masterful job of cutting and cementing in. We were extremely happy with the work. We also were impressed with how his contracts are written.

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Work Description: French Drain Installation

Comments: We had Bill come out and diagnose our water issue. He engineered the solution to our water issue around our home which we did not understand at first. Once Bill and his guys started the installation we then understood and realized exactly what he was expressing and saw it actually working just like he said. This is the third job Bill has completed for us at our home. He is extremely professional and communicates very well before and after the work is completed. Our experiences with Bill have been very pleasant. The guy has a good business.

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Work Description: New landscape installation

Comments: We had another landscape firm design our landscape and Turf Rescue installed it. Bill and his crew had a very small window of time to install 124 plants and 36 trees on our property before the holiday. He assured us it could be completed in the time frame we requested and he did just that. All of the brick borders were cemented in quickly as well as all of the new plantings. What impressed us was how hard he worked with his crew to get things done. Everything was finished professionally and my husband and I are extremely happy and would recommend Bill to anyone. Our holiday was enjoyable with our family visiting our new home and finished landscape.

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Work Description: Sod ,plants&shrubs; removal & replacement with stone work to be completed on sides of driveway

Comments: Poor customer service! Failed to finish the 4 day job in almost 4 months time! and seemingly lack of concern for his customers concerns or needs. Does not communicate well using phone or text very slow in returning either! Probably the worst contractor experience so far to date & I have had a bunch here during this home remodel oh by the way work Bill didn’t complete was finished in 1 day by another contractor & he even had to redo Turf Rescues work!!!! Very poor experience buyer beware!!!
Absolutely need to respond to the untruths being expressed by this customer. This guy is hated by all of his neighbors whom approached me and my guys as we were installing the landscape which we had to remove because he had us install stone on his neighbor's property. He also tried to force us to install sod on mud when we had rain days for 2 weeks straight which i refused to do because i knew it would not be the right thing to do. There is a major drainage issue in his front yard which i informed him that needed to be fixed by us or someone else because the constant moisture would cause root rot to new plants or trees and also kill newly installed sod. He refused after i showed him the issue. So that i could move on to other work i fixed the issue on my own, installed the rest of the landscape material with one day to finish and he told us to stop work and he was getting someone else to finish. Never got the finishing balance owed to me on the work. We do great work and i have many reviews to prove it. I have to respond to individuals trying to defame my company with untruths.

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Work Description: Fence removal/replacement Leaf Removal

Comments: Bill removed our existing rotted 8 foot fence and built a new fence on the property with 2- 4 foot gates. He and his guys also removed leaves from the back and front of our property. Bill was extremely professional and prompt in completing our work. We were very satisfied and would 100% recommend him to anyone.

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Work Description: Designed landscape/build

Comments: Bill has an uncanny ability to see a finished product before he starts. He designed our front and backyard exactly to our liking and it came out wonderful. Would recommend his company to anybody.

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Work Description: 1) Retaining Wall Replacement
2) Pool Decking Removal/Paver Installation
3) Patio Removal/Paver Installation/Fence Install/Gate
4) Sod Installation/Front Bed-Landscaping/Stone Border/Lighting

Comments: This Project was started with Turf Rescue/Bill Mobley November 2017 and has yet to be completed.

1st Project- Retaining Wall top cap is still not adhered to top with adhesive for stability. Bill will say it is "Basically Completed" but that is "Not Completed".

2nd Project-Pool Decking Removal/Paver Install only the "Removal Pool Decking" has been completed. Paver Installation has not even been stated.

3rd Project-Patio Removal, Paver Install, Fence & Gate Install. Cedar Fence has been installed around pool area, but Fence installed in back area was not Cedar and has started warping and coming apart. This still needs to be replaced with Cedar. Also, Fence was hand painted with stain, not sprayed on so wood in back shows through and top of Fence was not stained.

4th Project-Sod Install/Front Bed Landscaping/Stone Border/Lighting. The Front Bed Landscaping is very good, because that is what Bill really likes to do. Stone Border in front still doesn't have cap adhered down. I was told he would "Sod Cut" the existing grass out instead he used my lawnmower to shave down grass/weeds. Before installing new grass, I was concerned about weeds coming back, Bill's comment was "we do this all the time and the weeds will not come thru the grass squares". Now we have weeds coming out in the same areas we had before replacing grass.

The first 2 Projects had a "Time of Completion: All work will be completed in 8-10 working days, weather permitting". This was 11/05/2017 Retaining Wall Project and "Time of Completion: All work will be completed in 10 working days, weather permitted" for Pool Decking Remove/Paver Install dated 11/26/2017.
I believe we have had 8-10 "Weather Permitting Days" since November 2017.
We figured we would have a Great Front Yard, Retaining Wall & Pavers around refinished pool & New Privacy Fence for Summer & July 4th.

Bill has complained that I have been "Argumentative" when questioning when he will come back and asking if he would like to have his yard to look like this for 6-7 months. He has said he was coming the next day and then I would send a message the next day asking "if the next day was yesterday's next day or tomorrow's next day". He is responsive at his convivence. If anyone would like to see examples of what I am sure Bill will deny I can send you copies of Text Messages, just ask.

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Work Description: Pulled up shrubs & replaced them with flowers & various plants for a lovely design.

Comments: Very professional & pleasant to work with.

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Work Description: Fence Installation/Sod installed in our backyard

Comments: They removed our rotted 8 foot fence and replaced it with a new 8 foot cedar fence with a cap and kick board. They also took up our patchy grass in the backyard and replaced it with new Bermuda grass. The grass installed was very healthy. They also stained our fence after it was installed. Superior work and service. My wife and I highly recommend Bill.

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Work Description: Sod Installation in the front and backyard

Comments: They removed the patchy dead grass from the front and back . They installed 10 pallots of St. Augustine . The grass looks fantastic and was installed professionally. Glad i chose Bill over the other companies i interviewed for the job.

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Work Description: Front yard beds landscaped.

Comments: All of the old shrubs in our front beds were removed and replaced with new plants and perennials. The selection of plants was wonderful. Various colors of plants and perennials used. Great design. This guy knows his plants.

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Work Description: Drainage basin installation & Tree Removal

Comments: Bill removed 8 trees in our backyard and grinded the stumps. The work was done in a very satisfactory fashion with great precision. The clean up was great. He and his guys also installed a drainage basin in a low spot in the yard and ran the piping to the street. The job turned out great. Would recommend to anyone.

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Work Description: New plants and trees installed. Mulching and clean-up.

Comments: Turf Rescue did a wonderful job on our new landscape. Even though Bill was super busy, he found a way to fit us in and complete our work. My husband is a hard man to please but he loves Bill's work.

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Work Description: Sod Installation/Tree Trimming

Comments: Very happy with the work that was completed on our property. The old sod was removed and the new Bermuda sod was installed very promptly. They trimmed the trees to allow for more light exposure so that our new sod would thrive. Bill is very knowledgeable about his work. Great job. Highly recommend him.

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Work Description: Sod install and gate

Comments: Turf rescue did a great job. I would recommend them for any landscaping needs.

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Work Description: retaining wall installation, landscape installation 2 front beds, drainage work

Comments: The work at our home was completed very promptly as promised. We were on a deadline with guests coming to visit. Bill and his guys came in and methodically completed all of the work as it turned out beautiful. My husband and I are very pleased. We were surprised to see Bill work just as hard as his employees do. Very respectful and impressive.

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Work Description: remove/replace front yard landscaping
new stone borders
water feature
pond installation

Comments: We had Bill design our project to scale. His approach to achieve what we were looking for was very unique. He can actually see the final product when he is looking at it. Very talented individual. The completed project was unreal. He knew exactly what we wanted and implemented it to perfection. We are very pleased. He stands behind his work which is what we were happy with as well. Great professional Landscaper. He goes highly recommended.

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Work Description: Trees and Stumps removed. Trimming trees, grading.

Comments: Turf Rescue provided us with great service at our home. There was a lot of work to be done at our property. Bill and his guys methodically completed every stage of work on the property in a very detailed fashion. Not sure what else to say. He is just one of those very good contractors that are very hard to find these days. We were very pleased.

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Work Description: Yard Renovation: Large tree privacy hedge, 36 trees installed, 10 live oak trees removed, stone border installed with cement footer, perennials planted

Comments: Bill is very personable and professional. My wife and I were very impressed from the start. We had other estimates with other landscape companies and they did not give us much input with the design of our new landscape. Bill enlightened my wife and I with his knowledge of plants and stone work. We also drove by other homes he had completed in our neighborhood and spoke to other homeowners he did work for. All of the positive feedback on Bill and his professionalism was consistent. He completes the work from start to finish and does a fabulous job. Our landscape is perfect for us. Low maintenance and colorful. Bill and his crew now do all of our maintenance at our home.

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Work Description: I wrote a review about a week ago regarding my experiences with the product and specifically items under warranty. My article is very factual, referenced numerous calls/texts that were unreturned not to mention my warranty not honored which I have a contract that says otherwise.

Comments: Coincidentally, my last submission yielded a return text from Bill - could not get a response from literally 10-12 calls/text but my submission did.
It was a series of poor unsubstantiated attempts to some how justify lack of return calls/texts not to mention not honoring my product warranty. The information I have submitted is completely factual, I have text that support same. I will not submit another response post this, but Buyer Be Ware. In addition, I have signed additional work on my property with another landscape company. Several thousand dollars that have gone to another company - not to mention my justifiable ill will.
Yes i did return a text Mr. Armstrong concerning the statements that were made about my company and the untruths it included. Before i go any further, when i speak of untruths anyone who reads this please look at the two reviews he made on my company and look at the ratings he gave my company on both posts. That speaks volumes and it is exactly what i am speaking on when i talk about false statements. I am very happy he made a second post because anyone who looks at his ratings on both posts will see the inconsistencies in his statements. It is ashame that two individuals have to go back and forth like this but i will always defend my actions when someone is trying to make me look bad when i have fulfilled my obligations. I have no warranty issues with Phil as stated in my earlier reply to the accusations. My reviews speak for themselves and have many homeowners that know me and my professionalism. I will continue to keep moving forward doing fantastic work. There will always be people out there whom you can never satisfy no matter what you do.

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Work Description: Installed new plants and trees. New lighting. Designed the new landscape.

Comments: My husband and I were very pleased with Bill and his professionalism. From the beginning he was punctual and honest about when the work could be done. He basically removed all of the existing dated landscaping in our front and backyard, re-designed the property and installed all new plants, trees and lighting. It looks spectacular and exceeded our expectations. Bill also did work for our good friends that came out beautiful as well. We would highly recommend him to anyone.

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Work Description: Landscape, new fence, lighting, new trees.

Comments: Very pleased with the product when Bill and his guys did the install. Rave reviews which led to subsequent additional work for him through out my neighborhood. Unfortunately, I have three products that have failed and are under warranty for one year. Despite multiple and multiple phone calls, text, Bill does not respond and has left me to fend for myself. Extremely disappointing that warranty work not only is not covered but Bill will not even return phone calls to do what is right.
It is ashame when someone leaves false information in reviewing companies. The truth is that Phil called me many months after the work was completed and shared with me that his two Crepe Myrtles had not bloomed yet but were not dead. I explained to him that sometimes trees go into shock when planted in a new environment as he agreed. He then asked me if i could swap them out for pink instead of the ones he had. I then explained that the nursery will only replace dead specimen. If they are not dead then i cannot return them as a warranty item. So he now decides he wants to leave a sketchy review about my company whom does fantastic work. This is exactly why i make it my business to respond to untruths about not returning phone calls and so called warranty work. We also installed a beautiful cedar fence for him. His neighbor decided to install a fence that was larger than his and he proceeded to call me and blame me for what his neighbors had every right to do on their own property. Regardless of these things i still think Phil is a nice man but i do not appreciate untruths.

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Work Description: Sod installation in front and backyard

Comments: Bill came in a excavated all of our old turf and installed 13 pallots of new Bermuda grass. He and his guys did an absolutely wonderful job. Very punctual and meticulous.

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Work Description: Landscaping and hardscaping

Comments: Dishonest and did not complete the job. Original quote did not match final cost.

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Work Description: Paver Patio Install /Outdoor lighting. Retaining wall and plants

Comments: Bill had a great vision for our backyard project. He and his crew did a wonderful job. We are enjoying our new backyard.

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Work Description: Fence replacement

Comments: Bill Mobley of Turf Rescue came to give me a bid for replacing my fence. He said he would call me the next day (Wed.) to verify that he would be staring on Thursday. He never called until 10:30 Wednesday only after I left him several emails and voice mails throughout the day Wednesday. I have given him a $1500.00 down payment which he said he would return to me several times. This has been going on since 4/11/17. I just want my deposit back.
It is amazing how someone can write a review full of ridiculous lies. I booked the fence work with her on a Tuesday night and she gave me the $1500 deposit so we could do the install on thursday. At the end of the day wednesday when i check my email there were 8 emails. She was asking why we did not show up to do the fence. The work was scheduled for thursday not wednesday. That was written in the contract that she signed to. She was ranting in the emails saying i took her money and her voicemails were absolutely insane. Thursday morning i went directly to her house to talk with her but she was not home. Her husband was there. Very nice man. He had no idea what was going on a thought i was there to install the fence as we spoke and agreed on. I told him what his wife said in the voicemails and emails and he was astonished. He immidiately called her at work as i stood there and i could hear her on the phone with him going absolutely nuts. He gives me the phone and she tells me to stop telling her husband what she did and to get out of her house. I immidiately leave her house as her husband repeatedly was apologizing to me and called the police. Police came and i told them the situation showed them the contract. I told them the messages she left ranting saying she stopped payment on the check she gave me. She lied to the police saying she never said that. I played the voicemail for the police and showed them the emails. I told the police that i would wait to make sure the check i deposited cleared before i returned her money because it would be taken out of my account again if i returned her money that day. They agreed. I notified my financial institution and the called me 4 days later and notified me the check did clear. I immidiately wrote her a business check and overnight mailed the money to her and i have tje check image. Her neighbors who were sharing the fence called me and apologized about her and told me they believe she has dimentia which is exactly what the police told me after speaking with her. Not sure what is going on with this woman but i am 100% not a fault.

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Work Description: replaced about half the fence, changed from wood to metal posts

Comments: arrived for the inspection on time, confirmed schedule later that day and did an excellent job the next day (one day service)

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Work Description: Clean out flower bed, re-mulch, and add stone border.

Comments: Great service. Will use again for additional services in the future

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Work Description: will start end of week. Spa Slab and deck work.

Comments: easy to get along with and shows and calls back right away if you have any questions. Very reasonable in prices.

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Work Description: they removed the items we had talked about and now i can rest assured the trees will not scrap my house

Comments: good job and nice cleanup

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Work Description: Great company!

Comments: Very professional, prompt service. Very easy to work with. Would recommend them 100%.

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Work Description: Mulching & weeding of flower beds

Comments: Reliable, friendly and courteous

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Work Description: Rework most of the major plant bed in front of the house, trim bushes, and mulch. Replace other bushes as damaged by winter storms. Assorted other small items including weeding.

Comments: Bill is a very personable landscaper with a lot of knowledge about the work. He does a lovely job and followed thru on all he agreed to do. He added a bed area to compensate for large tree roots, which an idea he thought of.

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Work Description: removed 2 trees - stump grinding

Comments: This was a very professional and excellent job.Usually after removing stumps the wood chips are left for the owner to clean up. Not with Landmaster. The workers did an excellent job of cleaning up. Everyone was very courteous especially Bill. He did everything we wanted done and then some, He made sure we were satisfied with the work that was done. The lawn is filled with snow right now but Bill assured me he will be back when the snow is gone to finish the clean up. I would not hesitate to recommend Landmaster to anyone who wants an excellent job. I am using them to recondition my lawn and to give my home a better curb appeal. Don't hesitate to use Landmaster . You won't be disappointed with the prompt and excellent service. If I could give them more stars I would have no problem to give them a "10".

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Work Description: Leaf removal and gutter cleaning.

Comments: Excellent work! Prompt, professional, reasonable and knowledgeable! Called immediately and came out to give an estimate on a Sunday. By Monday afternoon, the job was complete. Very impressed!

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Work Description: Tree trimming / tree removal

Comments: Landmaster provided fast, exceptional service at a reasonable cost. Communication was excellent and all workmanship was completed with precision and expertise. Highly recommended!!

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Work Description: Landmaster has done every type of landscaping for me you can think of.

Comments: I am extremely happy with their work. I give them a superior recommendation.

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Work Description: Fall leaf removal and cleanup

Comments: William Mobley is one of the nicest and professional person I have ever met. He and his help were very punctual, fast, and handled themselves in a most professional manner. They had our acre of ground leaf free and cleaned out the flower beds and rain gutters, and roof in no time at all. Would highly recommend William and his staff, and will most likely have them back again.

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Work Description: Leaf removal

Comments: I have not yet utilized William's service but I am so impressed with his manner and professionalism that I'm confident he will work out very well. ( it is for seasonal leaf removal)

Ellen Thompson

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Work Description: snow plow

Comments: William Mobley & Steve were very polite and followed my directions.

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Work Description: mulching all beds around the house with defining of cut-outs. some trimming of a few bushes

Comments: satisfied so far. will have additional work done later

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Comments: Very satisfied with the work and very pleased with the quality and professional demeanor. I have received quite a few compliments from neighbors and would recommend them to others without hestation.
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