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T and H Services, LLC

Services: Handyman, Remodeling, Tile

Service Area: Annandale, Fairfax Station, Lorton, Newington, Chantilly, Great Falls, Herndon, Haymarket, Occoquan, Vienna, Bristow, Sterling, West Mclean, Springfield, Mount Vernon, Leesburg, Gainesville, Burke, Centreville, Greenway, Manassas, Dulles, Clifton, Fort Belvoir, Falls Church, Aldie, Merrifield, Arlington, Fort Myer, Dunn Loring

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20 Reviews

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Overall

Work Description: Handyman

Overall

Work Description: Door Repair

Comments: Very unprofessional.
Appeared unprepared and lacked knowledge of l what to do.
Very disappointed in quality of work.
I am very sorry about the employees lack of knowledge and unprofessional manner. He was a new employee that told me he knew what he was doing.

Overall

Work Description: Kitchen Remodel

Comments: Tim is the contractor everyone warned you about. Run, don't walk, in the other direction. We've dealt with a lot of contractors, each with their own flaws, but none can beat Tim on laziness, poor workmanship, mess, or bad attitude. We learned after our terrible experience with him that the license for T and H Services LLC had been REVOKED in 2020 and his individual license EXPIRED years ago.
We got his name from a plumber to complete a kitchen remodel--installing cabinets, backsplash, crown molding, and trim; setting appliances, etc. He left us worse off across the board. Tim flat refused to fix most issues we raised and typically responded to concerns with a dismissive and patronizing tone. We have spent thousands to fix his work so far and received appalled reactions from every friend, contractor, and industry person we have shown his work to. Tbh it is embarrassing. Many say that his work is the epitome of what homeowners fear when dealing with contractors. 
Here are a few highlights:Installed base cabinets in an unlevel and unstable fashion that caused major issues for our countertops and ripple effects for the backsplash since the countertops could not be properly level. Tim said it was the countertop guys' problem and expected them to just use shims all over the place to correct his work, but shims can only do so much--it would have taken 3-4+ shims to level the countertops in some areas!! Our quartz guys were awesome and came out 3+ times to try and help make up for Tim's shoddy work, but ultimately if we wanted to fix the 1/4"+ slant in some areas we would have to remove the quartz and cabinets and start all over again.Installed backsplash all crooked without any spacers (this is unheard of) and without any prep work whatsoever to level out the wall (see photos).Drilled holes for base cabinet handles in objectively the wrong place, several inches BELOW the bottom of the top shaker rail (see photos). The correct options are either centered in the shaker rail or flush with the bottom of it. He did this without asking us (ridiculous because there are a couple ways to do it right, none of which he chose), then insisted his way was the "industry standard." He at least fixed these but did a shoddy job  filling the holes he never should have drilled, leaving pock marks in our brand new cabinets.Installed 3+ drawer handles OFF CENTER, necessitating more shoddy hole filling and pock marks in our new cabinets.Rejected our cabinet manufacturer-made crown molding, insisted we get big box molding, then installed it so that cabinet doors were sitting ON TOP OF the molding. This not only looked awful but is impractical because the top hinged corner then rubbed against the molding. Screwed up installation of our expensive dishwasher in myriad ways. First he failed to secure the dishwasher end panel, and it fell off his truck. Then he refused to go get the replacement and install it before our countertops went in, making it impossible for the countertop guys to do what they typically would to secure the dishwasher. Then he put the panel in but failed to secure it before a plumber came to install the dishwasher, making it impossible for the plumber to secure it. Tim tried to blame both the plumber and countertop guys as "passing the buck" when Tim was 100% of the problem. THEN he made a very bad cut on the dishwasher end panel such that the dishwasher bracket cannot be properly secured to it. We now must order a THIRD $240 panel and pay someone to fix this unless we want the dishwasher to tip forward every time we load/unload it. Unbelievable.Ignored instructions as to how to mount/position stacked cabinets, made several egregiously bad cuts and moves related to those cabinets (see photos). The side panels should have gone down to the counter, and in no circumstance should there be a horizontal filler seam at eye level!! We had plenty of MDF panel to avoid such issues.Installed several cabinets crooked. He tried to blame the previous contractor, but the stacked cabinets had never been touched or worked on at all by anyone else. For the others, you'd think a professional would say "hey, if we don't do xyz that will cost an extra $***, your cabinets will not sit right/crown molding won't fit/ everything will be off." But not Tim. He just does what he wants, moves on, and scoffs/dismisses you if you try to raise concern about it later.Failed to align any of the kitchen cabinets despite saying he would and being reminded many times.Promised to set our refrigerator so that it sat right and even, then never did it despite being asked countless times. The fact he pointed out that it was sitting wrong when he gave his estimate was a big factor in wanting to go with him.On his last day, Tim left most things we flagged unaddressed, created a whole host of new problems around the stacked cabients, and told our building concierge on the way out he would neve be back and that I am a "spoiled brat." (He's also a total sexist, which is especially bad for a two-woman household like ours.) 
When we told him we would be deducting the costs of correcting all his shoddy and incomplete work from the final payment and withholding it until we knew what that cost would be, he went NUTS -- blew up our phones with angry texts and voicemail, threatened to sue us and report us to the credit bureaus, and told us he already put a lien on our property (impossible). He kept threatening that he would be at our home the next morning even though we said we were very uncomfortable with that for many reasons (personal safety and the fact we lost any hope he could do decent work). He persisted even after we found and noted that his license had been revoked and that he had not complied with loads of state requirements for contractor work.
unfortunately this person is absolutely insane. check all my other five star reviews.

Overall

Work Description: Decks/Porches/Ramps - Repair

Comments: Excellent service repairing/bracing my deck railings at a very fair price.

Overall

Work Description: Handyman

Comments: Couldn’t have asked for a better service! Beautiful work, very responsive, prompt and accommodating. I honestly cannot stop looking at our new bathroom! Love it!

Overall

Work Description: Door Repair

Overall

Work Description: Door repairs

Comments: Arrived when scheduled and completed repair of 4 doors as requested. Will call them again if I need any services in the future.

Overall

Work Description: Door Repair

Overall

Work Description: Door Repair

Overall

Work Description: Handyman

Comments: Excellent Thanks. Great job, very professional.

Overall

Work Description: Handyman

Comments: Could not ask for anyone better. Quick turnaround, fair price, my customer was very happy with their work and will absolutely call you again for any future work.

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Work Description: Handyman

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Quality

Punctuality

Work Description: Handyman

Overall

Quality

Price

Punctuality

Work Description: Door Repair

Comments: Tim was a very nice guy and did a great job. I was going to hire him for additional work, but after he left I noticed that my kitchen tile was damaged as well as the wood for the bottom of the door trim was broken. In addition, I had to clean up the mess he and his worker left, which included trash and nails everywhere! I emailed Tim letting him know that I decided to hire another contractor because after checking the reviews for his business there were multiple negative comments and his business only had a 2-star rating. Plus one of the complaints also pertained to him leaving a mess. I wasn't to mad at first about the mess, but when I saw the damages to the door wood trim and my kitchen tile as well as all the nails I was livid and I let Tim know especially since he knew I have to puppies and they could have swallowed the debris or nails. Needless to say Tim never responded to my email to apologize so I definitely will not be hiring his company again.
monesha, I apologize for leaving any debris on the floor. I never received an email from you, but nonetheless sorry.

Overall

Quality

Price

Punctuality

Work Description: Handyman

Comments: Tim was prompt, polite, knowledgeable, talented.
Will definitely be calling him again.

Overall

Work Description: Interior Painting 3+ rooms

Comments: great response time

Overall

Work Description: HandymanMassage chair assembly

Comments: He was professional. He was very polite. Thanks you

Overall

Work Description: Handyman

Comments: He was very friendly and on time

Overall

Quality

Price

Punctuality

Work Description: Bathroom Remodel

Comments: Escobar Tile is a company responsible for comfortable prices for remodeling bathrooms or kitchens

Overall

Quality

Price

Punctuality

Work Description: Bathroom Remodel

Comments: 14 years experiences Carlo's Tile if you have work do not doubt to us we are responsible
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  • Conventional Onsite System Installer/ Conventional Onsite Sewage System Operator Number in VA :
    #2705158722
    State Contractor License in VA :
    #2705158722
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