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Sun American Builders

Main Services: Home Improvement & Remodeling

Description: As a Builder Contractor, we specialize in every construction element in your house. We build homes from scratch and upgrade and remodel existing ones. From first sketches, blueprints, to repair and installation of new floors, windows, roofs, stucco and paint. We have the latest technology on the market for kitchen, bathroom remodeling and energy efficient products such as solar energy. Fortunately, the government has rebates and energy saving programs that can assist with your home upgrades.
We will be glad to provide you with a free in house estimate for your next remodeling / upgrade project. Feel free to contact us with any questions or concerns

Service Area: Buena Park, La Palma, Cypress, La Habra, La Mirada, Norwalk, Stanton, Artesia, Cerritos, Bellflower, Lakewood, Hawaiian Gardens, Los Alamitos, San Pedro, Seal Beach, Sunset Beach, Surfside, Signal Hill, Long Beach, Irvine, Huntington Beach, Laguna Niguel, El Toro, Foothill Ranch, Capistrano Beach, Corona Del Mar, Costa Mesa, Dana Point, Lake Forest, Laguna Woods

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40 Reviews

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Work Description: Complete home remodel

Comments: Thank you Sun American Builder for completely remodeling our new house. We have in love with the job you did! After several appointments with a few different contractors, we choose Dean because we were able to speak and see different projects Dean has worked on and all his customers are always so happy with the outcome and final look of their house. Highly recommend! I will add some pictures shortly of Dean and our house

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Work Description: Kitchen remodeling, HVAC, solar system

Comments: Great local contractor in Orange County. Dean from Sun American Builders did many projects for us over the years and we keep calling him back for more. highly recommended if you need a general contractor in OC. He mainly does kitchen and bathroom remodeling but many more as well. Besides kitchen and bathroom remodeling he also installed a new HVAC for us and solar system.

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Work Description: Kitchen Remodeling

Comments: They know what’s going on , go for it

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Work Description: Bathroom Remodeling

Comments: We found our home contractor that we have been looking for a very long time

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Work Description: Kitchen Remodeling

Comments: I am a terrible client but this is an awesome company, very professional and highly recommended.

Thank you

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Work Description: Pool and spa

Comments: Very good

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Work Description: Bathroom Remodeling

Comments: Highly recommended, they are very professionals







Thank you very much

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Work Description: Kitchen Remodeling

Comments: Excellent work

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Work Description: Kitchen and Bathroom Remodel. Shoe Moulding and Paint through out.

Comments: What to say about Sun American Builders?



During our renovation (a complete kitchen, a complete bathroom, new shoe moldings and paint throughout, and a ceiling fan) we had a lot of issues. Constantly late workers, no shows, inexperienced workers, damage caused by workers, and so much more. The person dealing with the kitchen cabinets even waited until the day before the install, an entire month after the design approval and order, to let us know what we wanted and agreed upon wasn’t available that way from their vendor.


By and large I dealt with these issues as the project supervisor, who no longer works for them, was very good at listening and de-escalating. There was also enough compensation made near the end of the job for me to take everything and walk away somewhat content enough to just deal with it even though I was not 100% satisfied.



But then we come to everything that happened afterwards. I had to have them come back THREE times to replace cracked glass tiles in the shower. The entire time I kept asking about a crack suppression membrane, which they did not install, but all research and other tile specialists say they should be used with glass tiles in bathrooms because of heat expansion/contraction. Anytime I mentioned it they shrugged it off. It took a formal letter to finally get a phone call, because they weren’t returning my calls, from one of the owners to get someone to my place to replace the tiles that 3rd time because it was after the job was completed (also the guy used the wrong color grout resulting in discolored areas during that 3rd visit.)



Since then, I have found a major defect in a cabinet door in the kitchen that needs replacing. I paid top dollar for high gloss thermafoil cabinets. We had a lot of instances of bad quality-controlled pieces needing to be replaced during the construction, which was always a fight with their extremely rude and combative cabinet “expert”. “God does not make things perfect.” and “You aren’t spending $1 million on this job.” are HIGHLY unacceptable things to say to a client.



I also had a small piece of our new quartz counter tops randomly fall out.



And my shower tiles are now cracking for a FOURTH time.



I once again contacted Sun American to get these 3 issues resolved. It took some time, but they finally reached out via text and came to look at the issues. The problems were acknowledged and I was told they would get back to me about dealing with them. A week later they set up an appointment for a counter guy to come look and see what could be done. On the day of the appointment no one showed up. And no one would answer my texts or calls. 



I spent the next 3 days calling and being told I would receive return calls. Never once did I receive any apologies for the no show. And in a message passed down through the office manager they tried to tell me neither the tile nor the counter was a warranty issue. Except for the fact the failures are due to poor quality/bad workmanship which very much defines them as a warranty issue. I was finally told I would receive a call back from one of the CEO’s in an hour…nope. And when I called again the office manager said she would get him on the phone and call. Never happened.



All of this has been documented in a certified letter they have received. At this time they have chosen to ignore me and hope this goes away rather than back the poor quality of their work and materials. Aside from leaving this review to warn others from dealing with this company and their unprofessionalism, I am also filing a complaint with the state contractor licensing board. It hasn’t been a year since completion and issues such as these should NOT be happening.



Customers Beware. DO NOT HIRE Sun American Builders.

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Work Description: Kitchen appliance installation
Roofing
Bathroom repair & update
Jacuzzi re-plastering

Comments: I finally realized what people talked about their nightmares with their contractors and home remodeling projects after I hired this company, Sun American Builders in Encino.

The contract was signed at the end of June 2017, stating it will take 7-10 days to finish and got started after 4th of July holiday with 1/3 payment paid. And in late September I gave up, paid a discounted last payment to them and walked away with frustration and anger. Valuable time wasted and jobs never got finished, not to mention satisfaction. I understand this is just my personal experience with them. Still I feel I should give some review for people to be aware when interviewing this company.

Poor quality of workers: A. during deck demolition, someone broke the pipe to swimming pool without fixing and telling until later I can back to the property and fount out backyard flooded. 1st alert to this company. B. They broke a tile when installing dish washer, and didn’t bother to fix it with something similar. 2nd alert. C. They broke a window while installing ceiling light and later replaced the glass, at least. D. After jacuzzi re-plastered, I found out the workers threw the removed white cement to backyard public ditch. I reported to the territory manager (TM) and was told the worker was later got fired. I have a strong feeling they hired street workers for small jobs during summer peak season.

Delay of project: after a month, I found myself used to the excuse by the TM that the company got audited and workers were not released (used 2-3 times). I have to say about adding 2-month of time wasted due to no workers (on site).

Lies: what disgusted me the most was lies after lies. To be short, all the small jobs didn’t get finished for all kinds of reasons were marvelously done by a handyman. Lesson learned, small jobs should not go for “seemed” reputable firm.

Wrong appliance ordered: an electric oven was mistakenly ordered for gas oven.

Poor workmanship: they turned off gas, and didn’t turn it back on, leaking 1 (of 2) water heater not ignited.

Cheap parts ordered: part of the deal I accepted from TM was to replace medicine cabinets in 3 bathrooms. They did it with cheap parts and unfitting ones that left rough marks surrounding the cabinets. I later had the handyman peeling off wallpaper then paint over them (2-bathrooms).

Lack of response: after calling 5-time reported leaking under bathroom sinks they re-piped, got no call back from the alleged Project Manager, mentioned by various receptionists took my calls. Brand new wood floor got cracked after water damage.

I hope my horrifying remodel experience can be some help for some soon to be remodel home owners. I was sold by the TM’s sales talk and the not so bad company name. I was wrong and screwed, hoping won’t be another one after me. I’m just a very non-handy person trying to update a house from original built.

Special thanks to handyman Arturo in Lake Perris area who fixed all the leftover jobs by Sun American Builders and did them beautifully.
Fake review! Ask for payment to take off. Working with Networx to remove it.

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Work Description: Roofing, Solar and raingutters

Comments: Max from Sun American Builders did a great job! We had a leaking roof and knew it was time to replace it, also for long time we were looking for a solar company to install a solar system on our roof. It was really easy to work with Sun American Builders, they did it all. From design of the solar system, pooling permits in the city and all the inspections.. Really professional and explanatory as well, highly recommended.

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Work Description: 3D design, Kitchen and Bathroom remodeling. Replacing all cabinets, quarts counter tops, tile and fixtures

Comments: Great job! Dean from Sun American Builders, was our project manager, wonderful communication and performance. They have a big team of professionals that know what they doing!

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Work Description: Roofer

Comments: Tamir and his crew are GREAT. We bought an existing home that supposedly needed a whole new roof. That's enough to make the blood pressure shoot sky high. After consulting with several contractors, Sun American Builders gave us a reasonable price to patch up the leaky roof last year. They were careful about safety and maintaining the integrity of the tiles.

Fast forward a year later, after the crazy rain in January. There was a break in the storm, when our neighbor noticed one of the tiles flipped up from the storm, exposing the roofing paper. I scrambled around to ask our handyman if he could fix it. He was swamped that day. I took a risk and called Sun American again. I thought, this company is not going to help me, they were swamped too. Nope!

Amazingly, Tmir stopped by the house HIMSELF, saw the problem, climbed up on the roof and did a little tune-up while he was up there. What great customer service! Thank you, Tamir for coming to the rescue before the 2nd crazy storm!

Thank you Sun American Builders for the amazing service .

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Work Description: roofing

Comments: My roof started leaking after the heavy rainstorms this past month. Unlike a dozen other roofers who wouldn't even bother coming out to give me a quote, Dean came out promptly to assess the leak and give me a quote. He identified the problem confidently just by looking at the stain pattern on the ceiling inside and the stucco outside.

I really liked how Dean from sun american builders explained the problem and gave a couple options. He weighed their pros and cons relative to the cost. He didn't try to sell me the most expensive overkill fix. Instead, he recommended the cheaper approach as being equally effective and backed by warranty, of course. He also assured me that his quote wouldn't change and he would eat any additional cost within reason if the job ended up being more involved than he quoted. This made me very comfortable and diffused my fear of getting bait-and-switch scammed. Dean sent me the quote and proof of insurance, which further built my trust.

Just to have a quote comparison, I had another roofer come out who tried to sell me the works as the only option. Not even a split second after this other roofer left, I got back to Dean and we scheduled the repair just a few days out.

Dean sent two workers to do the job. They were very friendly, approachable, and accommodating to my questions. They showed me pictures of the problem on the roof, and described exactly what they were going to do and why it would solve the problem.

I'm very satisfied with the experience. The only thing left to tell is whether the repair holds up during the next rainfall.

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Work Description: Sun American Builders roof replacing project for us. Removed all shingles and replaced all the plywood underneath, install synthetic lifetime underlayment and installed new shingles. Also they repaired all the damaged drywall inside the house where it was leaking, treated mold spots and painted the rooms. We were really happy with their performance so we decided to install solar system on our roof because our electrical bill was way to high. Now we don't pay electricity.

Comments: Highly recommended, great communication and performance. we will defiantly call them first for all our future projects

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Work Description: roofing

Comments: I've used Sun American Builders and specifically Marc on several of my real estate transactions. Marc has come out and performed detailed roof inspections that were balanced and fair.

The last inspection that Marc did for me, he recommended that the entire roof needs to be replaced - he took me up to the roof and showed me all the issues - it was a mess... the sellers chose to use their own contractor who just could not get it together and perform the work on a timely basis. I called Marc and explained that we were pressed for time and the roof needed to be replaced prior to close of Escrow for that the work had to start immediately. Marc kindly re-arranged his schedule and had one of his crews start the work just a couple of days later - way to save the day!!!

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Work Description: We had couple of projects going on with Sun American Builders, replaced our roof, installed solar and finally we decided to remodel our kitchen as well. As you understand we are very happy with this company, highly recommended

Comments: Great workmanship and customer service, really happy with our project!

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Work Description: Small roof repair

Comments: The repair is small for a steep price. Contractor is friendly who may have mastered in PR. Sales ladies are not pleasant. They lack finess and are just eager to close the deal as well. It’s a business of trapping you in a dirty bait of passive aggressive tricks.

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Work Description: roof

Comments: Very nice people , great price , 5 stars

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Work Description: Roof

Comments: Thank you , They did awesome work

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Work Description: roofing

Comments: they are ok , go for it

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Work Description: Roofing - remove and install

Comments: Sun American Builders helped us from beginning to end on our Roof They were very professional and proactive in getting the project done. They even helped us to complete the paperwork / submissions for insurance claim, They worked with our schedule and budget to make it happen!

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Work Description: Foundation

Comments: If I could give these people 10 stars I would! Due to all the rain I was experiencing some sudden shifting in the house and big cracks in the plaster, so I thought I needed to have the foundation looked at. Sun American Builders came and performed an incredibly thorough inspection, going all around and under the house, and then going through and showing me everything they had found complete with pictures, it was an extremely professional presentation.

They were very patient answering all my questions, and I knew we needed the work done asap, but then when I didn't think I could get the work done due to finances, they worked with me on financing and payments. That was so wonderful and it allowed me to get the much needed work done. They must have been super busy because of all the rain and others that needed them, but they were able to get us on the schedule right away, they did the work quickly and efficiently, and continued to be responsive after the work was complete when I had a couple of follow up questions. They are always very responsive to phone calls, which was very reassuring as I had never dealt with this type of repair. I would very highly recommend Sun American Builders to anyone that needs any kind of foundation work, they are not only great at what they do but are great people who gave me much needed peace of mind.

Thank you so much Dean and everyone at Sun American Builders .

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Work Description: Roof

Comments: The did an amazing job! Go for it.

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Work Description: Roofing

Comments: Very good work

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Work Description: roofing

Comments: I couldn't be happier with my new roof that was installed by Sun American Builders 1 months ago. The service from Dean was above outstanding. Before he gave me an estimate for the new roof, he perform several inspections on it and he recommended me to remove the old one and to install the new one instead. He explained to me why it will be the best thing to do and based on the pictures that he took, he explained me why the existing roof can't be repaired or patched. Before meeting with Dean, I spoke to several other roofing companies who also came and checked the existing roof. Dean also helped me to apply for a California first Loan too so I will be able to have a new roof with small payments plan. The work crew was kind and courteous and very professional. My roof was replaced in three days. I highly recommend Sun American Builders .

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Work Description: Interior Paint

Comments: Nice and clean ,
good work

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Work Description: Interior paint

Comments: Great job , fair price , Thank You .

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Work Description: Exterior paint

Comments: Good job guys .

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Work Description: Exterior paint

Comments: Fair price with high quality work, i want to say that Dean (rep) was amazing , and all the project was on time .

Allen

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Work Description: Rain Gutters,

Comments: Good job guys . Five Stars .
Thank You.

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Work Description: Roof Repair

Comments: They are cool !! Go for it

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Work Description: Kitchen Remodeling

Comments: Thank you for the amazing kitchen .
Cabinets, counter tops, back-splash

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Work Description: Roof repair

Comments: Good price , nice job, nice people .

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Work Description: Roof Repair

Comments: Great service , quick and easy :) Thank you guys :)

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Work Description: Build a drywall entertainment center

Comments: No showed or showed up hours after they said, told me four days took a week and a half. Took on many jobs at once so never here a full day. would take off and come back hours later. work was great when finally completed.

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Work Description: They did some maintenance work around our equipment on the roof

Comments: We still have leaks in the kitchen area. They said they will stop by to check from inside but never did. Every time we setup an appointment with them they don't show up. Very unprofessional.

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Work Description: Ended up just sealing roof rather than have to replace a section.

Comments: They gave a discount of some original estimate but felt could have been lower for only sealing with no warranty. But did it as in bind to prevent leak as HOA for one of our owners.

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Work Description: Roof repair for a leek and after the rain there was no leaks and the job was done quickly and was cleaned up after went well

Comments: The repe Liam was easy to work with and did a good job of explaining what would happen.

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Work Description: They installed an artificial grass on my front yard. Great job!!!

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