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Sullivan Contracting

Main Services: ROOFING SIDING WINDOWS DECKS ADDITIONS

Description: we are a local family owned full service contracting outfit offering the best warranties in the business !!!

Service Area: Montville, Hadlyme, North Branford, Pomfret, Old Lyme, Willimantic, Taftville, Ellington, Broad Brook, Northford, Guilford, Rocky Hill, Higganum, New Britain, Quinebaug, Manchester, Gales Ferry, Baltic, Abington, North Grosvenordale, North Franklin, Vernon, Dayville, Mansfield Center, Oakdale, Mystic, East Hartford, Woodstock Valley, Sterling, Old Saybrook

What sets us apart from other contractors: our attention to detail and pride in our craft

We are best known for: ROOFING SPECIALIST

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13 Reviews

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Overall

Work Description: Laborer

Comments: Great company, very understanding , and easy to work with .

Overall

Work Description: Driveway Installation

Comments: Sullivan Driveways & Seal Coating LLC is unreliable and a terrible company for business. Jake Switzer (Lead Estimator) said a new asphalt driveway took two days to install, but it took about six business days for completion. The crew started installing the driveway on August 22, 2023. They reported on August 23 and couldn't get the paving truck. I had the same experience when they reported back on August 24. Jake didn't call to brief me, and the crew didn't give me an explanation for not securing a truck on both days. I tried contacting Jake via telephone, text messaging, and email. His voicemail was too packed to accept my call, there was no reply to the text message, and the email was returned as undeliverable by his server. Sullivan Driveways & Seal Coating LLC failed to secure a paving truck to meet the 2-day commitment deadline, and I did not get full disclosure about any possible delays from Jake when he sold me the $5800 package. It wasn't until after I searched for the company on Facebook and sent Jake a message that George Sullivan (Owner) came into the picture, and the project started moving forward. The crew completed the installation on August 31, 2023, but I am very disappointed with the quality of their work. It had visible seams, rough spots, and a brownish-yellowish discoloration. The crew did a mediocre job and also ruined my lawn. They were careless in removing part of the lawn and left a big pile of dirt. I replied to a text message from George on October 16, 2023, asking me if I was still interested, by telling him that I would delete all the bad reviews that I reposted due to his non-compliance and start over with a clean slate if he fixed the driveway by October 18. He responded that October 19 gave him more time to prepare, and we agreed on Friday, October 20. I also asked if we could reschedule for Monday if it rained that Friday, and he agreed. On Monday morning, he notified me that his foreman, Mike, was coming over to make an assessment. When he arrived, I showed him the driveway, and he said that seal coating would fix the problem and that planting seeds and cleaning up the pile of dirt would take care of the lawn. Mike's recommendations concurred with George's commitment to seal coat the driveway during a telephone conversation on September 3, 2023, when he was concerned about the negative impact my bad reviews were having and asked me to put it on hold and give him three weeks. Working with this company has been a very frustrating and stressful experience because George Foreman did not keep his word about sealing the driveway and has given me a run-around since he first said he'd fix the driveway on September 3, 2023. He tends to engage in deceitful business practices, procrastination, and dilatory tasks, and getting him to fix the driveway is like pulling teeth! In addition, it is very unprofessional of George to block me from messaging him on his Facebook business profile for Sullivan Driveways & Seal Coating LLC to address my legitimate concerns about the progress of the work.

Overall

Work Description: Roofing and Gutters

Comments: Sullivan Contracting was very fair priced and extremely professional! I Highly recommend them and we can't say enough good things about them. Thank#s Guys!!

Overall

Work Description: Roof Replace - Asphalt Shingle

Comments: Fast, hard working, efficient, helpful, and very clean

Overall

Work Description: Roofing

Comments: These guys did a bang up job!! Would recommend!!!

Overall

Work Description: Roof

Comments: Excellent work on time everything completed.
And a timely manner professional.

Overall

Work Description: Roofing

Comments: The entire experience was excellent. Job site left clean. Very hard working crew. We are so happy with this company

Overall

Work Description: Roof installation

Comments: Sullivan contracting came out and gave me a reasonable price, the service was wonderful and I am very satisfied with the work and the results .They were very professional and the crew was extremely kind and hard working. The owner was on site and answered all of our questions and concerns. They are the only roofing company I would go back to. Thankkkkkk you so much I am in love with my home again.

Overall

Work Description: roof

Comments: Great price and great service. We had a little setback due to rain. They came right out and finish the job. Exactly the price i was quoted I’m very happy with the quality of our new roof would highly recommend.

Overall

Work Description: Roofing

Comments: Very professional , great finished job . Highly recommend to anyone looking to get good quality work , and experience .

Overall

Work Description: Roof

Comments: This company is top notch. I've never had a better experience with a contractor. Real quality work AND you can't beat the prices!

Overall

Work Description: Asphalt Paving - Repair

Comments: Sullivan Driveways & Seal Coating LLC is a terrible and very unreliable company to do business with. The crew started working on my driveway on August 22, 2023. My driveway was supposed to be complete in two days, according to Jake Switzer (Lead Estimator), who quoted me $5,800 to replace it. The crew reported back on August 23 to do the paving, and the truck was unavailable. The same thing happened again the following day. I never received a courtesy call from Jake Switzer, who identified himself as the supervisor in charge of the operation at the time of the estimate and left me a business card. I tried calling Jake, but there was no answer, and his mailbox was full to leave a message. I also reached out to him by email, and it returned undeliverable on three different occasions. Finally, I sent him three text messages, and he didn't reply. Sullivan Driveways & Seal Coating LLC failed to meet the 2-day dateline for completing my driveway and left heavy machinery blocking my driveway on August 24, 2023. I also gave Jake Switzer a $500 deposit to lock in the project and don't appreciate getting played like this.


Asphalt Paving - Repair - Update from August 24, 2023

Sullivan Driveways & Seal Coating LLC finished installing my driveway on August 31, 2023. I'm not happy with the quality of their work because they left multiple rough spots visible that they didn't smooth out. As a result, it doesn't look like I paid $5,800 to get it replaced. In addition, not only did they do a mediocre job with the driveway, but they also ruined my lawn in the process.



Update from August 24, 2023 & August 31, 2023

George, the owner of Sullivan Driveways & Seal Coating LLC, contacted me on September 10, 2023, and gave me an acceptable explanation for the lack of communication and the quality of the work. He's committed to fixing the rough spots and the lawn in a few weeks and sealing the driveway ASAP! Final rating pending!!!


Update - October 6, 2023

Unfortunately, George Sullivan did not keep his word to repair the driveway and the lawn after being granted the three weeks he requested. He also asked for Sullivan Driveways & Seal Coating LLC's negative reviews to be put on hold until he made repairs. He was concerned about potentially losing too many clients and possible job cancellations from the outcome of the One-Star rating I gave the company. I temporarily upgraded the company to Three-Stars, pending repairs, so as not to create a financial hardship and mitigate the problem. In conclusion, George Sullivan never intended to fix the driveway and lawn and acted in bad faith by trying to stall for time. The final rating is 0ne-Star for the quality of the work and the damage done in the process.

Overall

Work Description: We roof

Comments: We hired sullivan contracting to replace our roof. They were fair in price and offered a great service. They delivered everything promised on time and on budget. We could not be happier
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  • NWCO License in CT :
    #0582448
    NWCO License in CT :
    #0582448
    Home Improvement Registration Number in CT :
    #0582448
    Registered Contractor Number in RI :
    #48336
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