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Socal Climate Control

Main Services: HVAC installation, Repair, and Maintenance.

Description: Climate control is a more sophisticated form of heating & air, which allows the temperature of the interior of buildings to be accurately controlled.

Service Area: Bell, Los Olivos, Creston, Sylmar, Perris, Paramount, Grover Beach, Glendora, Buttonwillow, Sierra Madre, Mentone, Norco, Fontana, Oak Park, Pismo Beach, Atascadero, Buena Park, Calimesa, Laguna Hills, Tustin, Santa Ynez, Lamont, Guadalupe, Lawndale, Baldwin Park, Capistrano Beach, Studio City, Moorpark, Llano, Atwood

What sets us apart from other contractors: To us a happy and long-lasting HVAC system means a happy and long-lasting customer.

We are best known for: AC Repair, our FREE service calls. So it costs nothing to get a NATE certified local expert out to diagnose any problem with a central heating and air conditioning system.

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42 Reviews

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Overall

Work Description: Central A/C - Install/Replace

Comments: The four star rating is due to the excellent customer service provided by Jose (who deserves 5 stars) who was able to troubleshoot and resolve a serious error made by the team of installers that was preventing the system from operating correctly. I also give high marks to Fernando (5 stars) who sold me the system and ensured there was timely resolution to my problem by sending out a qualified technician on a Saturday. There was also a wiring error that required intervention by an electrician (Rudy) who also deserves 5 stars. The errors made by the team of installers (2 stars) were all corrected within 1 week of the original installation date, but it should be noted that the original installation team was inexperienced and spoke limited English, making communication difficult, and the errors were serious enough to require resolution by more experienced personnel. On a positive note: the price was fair and was honored (no change orders), price was all inclusive in terms of any required inspections and any additional documentation required by my HOA was provided timely. Customer service was excellent and resolution was provided timely. At the end of the day, the company provided terrific customer service to resolve some serious installation errors, but needs to do a better job of ensuring there is at least one qualified technician included on every installation. While the installation was not entirely a smooth experience, I now have an HVAC system that's running great and I am confident will pass the upcoming inspections.
I'm glad that we could find a quick resolution to your issues, Mr. Newman. Thank you for your detailed and lengthy review.

Overall

Work Description: Gas Furnace - Install

Comments: The gentlemen was prompt, courteous, respectful of us and our home… very nice experience! He was also thorough in running his tests.
Hey Alex, thanks for the review and taking the time to share your experience here at Networx!

Overall

Work Description: HVAC Ducts/Vents - Clean

Comments: SoCal Climate Control was a very positive experience. Landon who provided the initial estimate to Aris the installer all were professional, timely, clean and non disruptive. Furthermore I got a number of other quotes and SoCal Climate control was very reasonable for what they did.
Hello Richard, thanks for taking the time to share your great experience with us!

Overall

Work Description: Ductless (mini-split) A/C Install

Comments: Very efficient installers
Hello George, thanks you for taking the time to review us!

Overall

Work Description: Furnace/Heating System - Repair/Service

Comments: Very good consultant
Hey Jerry, thanks for the review!

Overall

Work Description: Central A/C - Repair/Service

Comments: I had a very positive experience with this company. The staff in the office was great very polite and cordial. They kept me informed on what time the technician would be at my home . The technician Tai was awesome. He was on time to all of the appointment s and called when he was on his way to my home. I would definitely recommend this company to family and friends.
Hello Viola, thank you for the review! We greatly appreciate you and Tai for his commendable service in your home.

Overall

Work Description: Central A/C - Install/Replace

Hey Shawna, thanks for the review!

Overall

Work Description: HVAC Ducts/Vents - Clean

Comments: Amazing customer service. They treat you like a person and not just a customer. The whole process from scheduling to actual service is fantastic.
Hey Lisa, thank you for the review!

Overall

Work Description: Furnace/Heating System - Repair/Service

Thank you for the review, Sherri!

Overall

Work Description: Furnace/Heating System - Repair/Service

Ron, thanks for the review.

Overall

Work Description: HVAC Ducts/Vents - Install/Replace

Comments: 2 times NO SHOW
Hello Connie, please give us a call or email us. We'd like to learn more about how we could have done better, thanks!

Overall

Work Description: Gas Furnace - Install

Hey Jeff, thanks for leaving us a review!

Overall

Work Description: Central A/C - Repair/Service

Hello Bruce, thanks for the review!

Overall

Work Description: Central A/C - Install/Replace

Hello Juliette, thank you for leaving us a 5-star review.

Overall

Work Description: Central A/C - Repair/Service

Comments: Very professional and flexible relative to scheduling.
Thank you lee, we appreciate you taking the time to leave us a review!

Overall

Work Description: Central A/C - Install/Replace

Comments: A total breeze to work with. Would use again but probably won’t need to for several years as they did a fabulous job replacing my entire AC system.
Hey Maria, thanks for the kind words! we greatly appreciate it.

Overall

Work Description: Gas Furnace - Repair

hello Vanessa, thank you for leaving us a review.

Overall

Work Description: Central A/C - Install/Replace

Hey Daniel, Thanks for the review!

Overall

Work Description: Central A/C - Repair/Service

Hello Don, Thanks for leaving your feedback!

Overall

Work Description: Central A/C - Repair/Service

Hey Terry, thanks for the review!

Overall

Work Description: Ductless (mini-split) A/C Install

We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on 8335492253 and we'd be happy to help you out. Cheers, SoCal Climate Control Heating & Air

Overall

Work Description: Central A/C - Repair/Service

thank you for the review Bernice

Overall

Work Description: AC & Heating Installation - Bad Experience

Comments: This company used a third party company to work in my home without my consent. The agreement and contract was directly with SoCal Climate Control, not with a third party company. I was not aware of this until the company supposedly completed the AC & Heating installation and it was horrible.  The work was entirely unprofessional and there were so many mistakes and corrections.  It has taken so many weeks for the company to address the corrections. In addition, customer service is also rude and unprofessional.  I do not recommend this company.

Overall

Work Description: Gas Furnace - Install

Thank you for the review Eduardo!

Overall

Work Description: Central A/C - Repair/Service

Thanks for the review Ted!

Overall

Quality

Price

Punctuality

Work Description: Furnace/Heating System - Repair/Service

Comments: responded quickly. got free inspection and a written estimate . work progressing.
Hey Ronald, thanks for leaving us a review! We greatly appreciate it here at SoCal.

Overall

Work Description: Furnace/Heating System - Repair/Service

Hey Jeff, Thanks for the review!

Overall

Quality

Price

Punctuality

Work Description: Furnace/Heating System - Repair/Service

Hey Namki, thank you for the review!

Overall

Quality

Price

Punctuality

Work Description: Furnace/Heating System - Repair/Service

Hey Reid, thanks for the review!

Overall

Quality

Price

Punctuality

Work Description: Furnace/Heating System - Repair/Service

Comments: Replaced a thermostat
Hello Edward, thanks for the review!

Overall

Quality

Price

Punctuality

Work Description: Central A/C - Repair/Service

Comments: The reason for one star overall, is that they never came back or returned our calls when we had a question about how the unit was running. We have waited over a week for a return call to have technician come out and check the unit. This company installs the unit but has no customer service at all once this has been done. I would not recommend them. What good is claiming that you are a service company when they don't come out or follow up. The five stars for quality, price and punctuality were strictly for the installation. After that all went down hill.
We do not manufacture the units, but applied all warranties in place and got this client's unit up and running. Supply chain interruptions due to Covid 19 have caused part replacement delays. Thank you for your patience.

Overall

Quality

Price

Punctuality

Work Description: Furnace/Heating System - Repair/Service

Hello Allan, I cannot find your customer record in our management software. If you'd like to reach out and discuss the project you may call into the office at any point.

Overall

Work Description: Install an electronic air cleaner

Comments: When the technician came to my house he tried to up sellme, telling me what I needed would cost me $2500. I explained that I wanted only to replace my electronic air cleaner so he left. I eventually purchased the unit that I wanted. I went back online to get an installer, SoCal responded and (over the phone) quoted me $200. When the same guy came to install it, he said it couldn't be done for less than $700 because the location of the filter is in a very cramped part of my attic. I refused the bait and switch approach. I eventually got ot done for $200 by a licensed contractor.
No bait and switch here, old Honeywell cleaner is crammed into an extremely tight space, we do not install client-provided parts, as we cannot warranty them. We gave the client a quote for $900 to replace the system with a new Lennox MERV 16 Carbon Clean Air Filtration System. The client wanted to purchase her own system and pay $100 for us to install it. No thank you.

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Price

Punctuality

Work Description: Central A/C - Repair/Service

Comments: Great company gave me a decent estimate on what needs to be fixed I definitely will call this company again thank you very much
Thank you, Danielle!

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Quality

Price

Punctuality

Work Description: Central A/C - Repair/Service

Thank you, Doris!

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Price

Punctuality

Work Description: Central A/C - Install/Replace

Comments: A little problem getting qualified. I was a little shocked by that, but they helped me to find what I needed.
Thank you, Anne Marie!

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Price

Punctuality

Work Description: HVAC Ducts/Vents - Clean

Thank you, Ed!

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Price

Punctuality

Work Description: new heater

Comments: I found all who i talked to on the phone were very professional........And the price was $900 less then any other bids.........the most important was "Joey" he was our tech guy and he was honest, polite, and very punctuality....if running behind he always called. They aim to please
Thank you, Teri!

Overall

Quality

Work Description: Central A/C - Install/Replace

Thank you, Charles!

Overall

Price

Punctuality

Work Description: Central A/C - Repair/Service

Comments: The work is to start today, so I will review after the work is done.
So far so good on all counts.
Thank you, Wade!

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Price

Punctuality

Work Description: Central A/C - Install/Replace

Comments: Great service. Prompt and job was done quick and complete. Price was not the best compared to other quotes. Did work with me. But confident it was done right.
Thank you, Joe!

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Quality

Price

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Work Description: Central A/C - Repair/Service

Comments: I was told my blower motor was bad! Was gone cost 700$ I got it fixed for 40$ and it wasn't my motor
Hi Lena, This is our technician's findings: We arrived 8-16-19, to diagnose why Mrs Wilson’s split HVac system was not blowing cold air when asking for cooling at 76 degrees. We first checked the thermostat and asked for 68 degrees cooling and went to the outside condenser and compressor. The outside condenser and compressor was on and working. However no air flow inside home. We then went up to the attic based furnace/ blower motor/ evaporative coils. We opened the unit and discovered the top insulation above blower motor had dropped down onto top of blower motor. We then decided to check electrical inputs and wiring of which was normal and connected. We then tested the run capacitor for the blower Motor and it read 18.4 uf and is a little Low but ok. We also took a new run capacitor and tried it and the blower motor was buzzing and not turning. The units blower motor has burned up and needs to be replaced. We recommend replacing the blower motor. We stand by our technician's findings that the blower is bad and will eventually go out. A $40 repair is just a band aid fix and you will undoubtedly have problems with this system in the future. Thank you, Mike the Manager
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