2 Reviews
Review MeCohoes NY
Overall
Quality
Price
Punctuality
Work Description: Terrible
Comments: https://ag.ny.gov/press-release/2020/attorney-general-james-and-state-police-superintendent-corlett-announceCohoes NY
Overall
Quality
Price
Punctuality
Work Description: Terrible
Comments: SJR ContractingThis is a multi-location business.Need to find a different location?
Location of This Business
34B Cambridge Dr, Halfmoon, NY 12065
Email this Business
BBB File Opened:6/19/2015Years in Business:15Business Started:1/1/2005Business Started Locally:1/1/2005Type of Entity:Sole Proprietorship
Business ManagementMs. Aimee Driscoll, Owner
Contact Information
Principal
Ms. Aimee Driscoll, Owner
Additional Business Information
On July 2, 16, 31 and August 6, 2019, BBB attempted to contact SJR Contracting regarding a high volume and a pattern of serious complaints. During the past 36 months, BBB received 11 complaints regarding payments for work not performed or incomplete. The business failed to respond to seven complaints through BBB's complaint process. Complaints state the company collected deposits for work ranging from $6,250 to $89,000, with an average of $33,902.
BBB notified SJR Contracting of these complaints and asked them for cooperation to eliminate the pattern. We asked for a written response outlining the steps it would take to avoid similar complaints in the future.
BBB also requested additional information, including: Federal Employer Identification number (EIN), the names and full contact information of the company's principal officers and management, copies of contracts, including if work is done by subcontractors and if customers are notified, the physical address of its principal office, copies of required competency and/or tradesman's licensing, and a completed BBB Standard Business Questionnaire.
To date (August 6, 2019), the company responded that we need to reach out to an attorney handling this matter. We have not heard from SJR Contracting or an attorney.
BBB is also unable to verify any contractor's or tradesman's licenses required for services such as stairlift installation. BBB urges consumers to use caution based on complaint activity and lack of responsiveness.
Business Categories
Home Improvement, General Contractor, Siding Contractors, Windows, Window Installation, Home Additions, Doors, Storm Windows and Doors
Accreditation
THIS BUSINESS IS NOT BBB ACCREDITED
Years in Business: 15
BBB Rating
F
Customer Reviews are not used in the calculation of BBB Rating
Reasons for BBB Rating
Alerts
See What BBB Reports On
Pattern of Complaint
On July 2, 16, 31 and August 6, 2019, BBB attempted to contact SJR Contracting regarding a high volume and a pattern of serious complaints. During the past 36 months, BBB received 11 complaints regarding payments for work not performed or incomplete. The business failed to respond to seven complaints through BBB's complaint process. Complaints state the company collected deposits for work ranging from $6,250 to $89,000, with an average of $33,902.
BBB notified SJR Contracting of these complaints and asked them for cooperation to eliminate the pattern. We asked for a written response outlining the steps it would take to avoid similar complaints in the future.
BBB also requested additional information, including: Federal Employer Identification number (EIN), the names and full contact information of the company's principal officers and management, copies of contracts, including if work is done by subcontractors and if customers are notified, the physical address of its principal office, copies of required competency and/or tradesman's licensing, and a completed BBB Standard Business Questionnaire.
To date (August 6, 2019), the company responded that we need to reach out to an attorney handling this matter. We have not heard from SJR Contracting or an attorney.
BBB is also unable to verify any contractor's or tradesman's licenses required for services such as stairlift installation. BBB urges consumers to use caution based on complaint activity and lack of responsiveness.
Alert
Better Business Bureau investigated this business, with the initial contact on July 2, 2019, with the following questions: licensing and bonding, where it does business, a list of all physical and remote locations, the company's EIN and affiliations with other businesses. The company did not respond to BBB.
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