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Samurai Painting

Main Services: Residential and Commercial Painting; Decorating; Wallcoverings

Description: Samurai Painting is a painting contractor based in Southeastern Virginia, offering the best in residential and commercial work, Quality Workmanship-Guaranteed.

Here are three more significant problems of local Painting Contractors that will likely cause unwanted costs, unhappiness, lost time and not to mention the agony of possibly making yourself wrong for not following your intitutive (gunt) knowing. To receive the entire list of painting contractor problems and a FREE Comparative Bid Anaylsis Form call 757-855-0909 or send and e-mail to charles@samuraipainting.com

Problem #1 - No Integrity -You probably know some contractors will try to cheat you by watering down the paint, not completing the job as bid, not thoroughly doing prep work or just walking off the job. Samurai Painting has a high standards. Integrity is nothing hidden, truthful and honest, doing complete work, doing very well what we do, doing it like it was meant to be done or better and without cutting corners, Quality Craftsmanship-Guaranteed. In other word, doing what we said we would do and on time and doing what you would expects us to do, even though we haven't said we would do it, and saying when we are not doing this as soon as we realize we won't be doing it or won't be doing it on time.

Problem #2 Hiring Inexperienced Painters - Painters who win a lot of jobs with low prices have to hire inexperienced low priced help to survive their under estimated bid. Inexperienced painters also are high risks for causing accidents (injuries, break or damage furniture/furnishings), to everyone that is around them. All of our supervisors have at least 20 years experience and have worked in multiple trades/skills so you won't be constantly interrupted with questions about what to paint or how your facility operates.

Problem #3 - No Written Standards Process From Beginning to End - Ask every painter for their written procedure then compare it with ours. Every step they leave out means they are lowering quality to lower your price. You can get copy of our Standards by clicking on the Samurai Painting Standards at the bottom of this information sheet.

A prominent artist, John Ruskin once said, "It's unwise to pay too much but it's even worse to pay too little. When you pay too much, you lose a little money-that is all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was brought to do. The common law of business balance prohibits paying a little and getting a lot-it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run. And if you do not, you will have enough to pay for something better".

My name is Charles Stenger. I am President of Samurai Painting. We do something that is unique in the painting business in that we eliminate most, if not all, of the problems that residential and commercial property owners and managers typically have when trying to hire, evaluate, and work with painters. Ask for our FREE Competive Bid Analysis Form and be the expert before you hire.

You can get a copy of our Standards by calling 757-855-0909, or e-mail us at charles@samuraipainting.com.

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4 Reviews

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Work Description: Drywall repair, painting, and carpet repair

Comments: Beware of this company! I had hired this company on a recommendation and toward the end of my home's project realized I had made a terrible decision.
At first, everything seemed to be going well. Charles and his crew showed up and completed two or three days worth of work and said they would be back Monday to finish. Well Monday rolled around, and the owner, Charles, gave me an excuse on why they couldn't make it, then Tuesday, another excuse, then Wednesday nothing, Thursday nothing, and Friday they showed back up to try and complete the job. Well, it was supposed to take Friday and Saturday to finish, but they were rushing to end Friday. They "completed the job" and left.
First of all, the paint job was AWFUL, and when I say awful I mean my 6-year-old-daughter could have painted it better. There were clear roller marks everywhere, red paint on the light fixtures, red paint on the white trim around the windows, red paint on the tile, and it was just splatted onto the wall and rushed through. Any type of line was not straight and just looked like zero effort was put into it. My bathroom curtains were thrown onto the floor and left on the floor, there were screws laying around, blue painter's tape still left on the ceiling (in multiple places), staples on top of the carpet (which one went right through my foot), light switch covers weren't put back on (four were left laying on the sink in my spare bathroom), two lights were left hanging down in the hallway, one bathroom light fixture was painted on, another bathroom light fixture was half put back, and trash was left laying all over my house in and my yard. They also cleaned out all their paint supplies in my yard and left it there for me to clean up. He also "fixed" my carpet as part of the job, and as soon as I went over it with a vacuum it came wholly unattached and rolled up. During the job, I overheard his worker saying he didn't even know how to put the carpet padding down and that he had never done it before. Why tell me you can fix my carpet if you clearly can't? Why?
So, I texted the owner, Charles, about the way everything was left, and he apologized and came back the next day to "fix everything." He was clearly annoyed that he had to come back, barely looked at me, barely spoke to me, half-effort fixed only part of the issues, and rushed back out my door to leave. He literally walked out the door while I was speaking to him, didn't tell me he was finished, didn't ask me to look at it to see if it was good, just left and then texted me that he left a light fixture hanging down so paint would dry. There was paint all over that light fixture and he left it there. He didn't stop and take two seconds to tell me to my face that he left the light hanging down, either.
After he left, there was still painter's tape on the ceiling, the paint job was only slightly fixed, light fixtures still loose or hanging down, he put the emergency gas shut off light switch cover on the wrong switch and didn't even ask me if that's where it went.
He told me he would refund me the $150 I paid him to fix my carpet, and left without refunding me, and instead, decided to hammer a tack, nail or fastener of some kind in the carpet to hold it down, and then refused to refund me the $150 he promised.
I asked for a refund for the awful paint job, because I'm going to have to another company fix it, and he said he would send me a check for the bathroom less the cost of what he bought in supplies. However, he decided to use a lot of paint I already had here, so he didn't have to purchase a lot because my supplies were mostly used. Charles is refusing to refund me for the carpet because he hammered in a fastener.
After I reached back out to him for being completely rude and not fixing everything he agreed to, he proceeded to text me that there was something about me that "he didn't like." Who says that to someone?
I am sure he doesn't like me because I called him out on unprofessionalism, rudeness, a bad attitude, horrible work ethic, inefficiency and legit awful painting.
Samurai Painting rushed through everything, cut corners, were incredibly inefficient, had lousy communication, and my entire experience was horrible. I regret hiring this company!

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Comments: Charles was very professional. On time and cared only about how well the job turned out not about getting in and out and payed.

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Work Description: No work done.

Comments: Charles contacted me immediately the next day. I decided to use a different painter, but Charles was very helpful and professional.

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Work Description: refinished wood floors in our bedroom.

Comments: Very professional and the outcome was beautiful. The workmen were prompt and hardworking. The job showed pride in their workmanship. I was very impressed.
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