Networx Pro

Mr. Rooter of Tucson

Main Services: General Plumbing, Sewer and Drain Cleaning, Repair & Replacement

Description: Mr. Rooter® Plumbing of Tucson offers a variety of plumbing services for homes and businesses in the Pima County area, all backed by our workmanship and parts guarantees. Our clients rely on us because they know we put them first! We make it a point to be available 24 hours a day, 7 days a week, because we know that you didn't choose when to have a plumbing emergency, but we can choose to be available for you when you do.

Service Area: Green Valley, Mount Lemmon, Oracle, Sahuarita, Vail, Cortaro, Rillito, Marana, Tucson, Catalina

What sets us apart from other contractors: Fast, friendly service. Upfront honest prices. Never surprises.

We are best known for: Seven Day Per Week Service. Exceptional Customer Service. Fast Response.

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10 Reviews

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Work Description: Water Heater - Install/Replace

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Work Description: Found leak and replaced water line.

Comments: Pleasant personality of workers.

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Work Description: Repair leaking shower.

Good afternoon Cristina, Thank you for the great review. We appreciate your business and thank you for choosing Rooter Hero. Have a great day!

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Work Description: Check for leaks in two bathrooms.

Comments: Very knowledgeable young man; polite; helpful. Would call again.
Thank you for the review. We appreciate your business and thank you for choosing Mr Rooter. Have a great day!

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Work Description: Plumber that arrived was great, did a great job and no mess after.

Comments: Had some scheduling difficulties at first.
Good afternoon Steven, Thank you for the review and for sharing your experience. I am sorry to see you had some scheduling difficulties but glad that the plumber arrived did a great job helping resolve your plumbing issue. We appreciate your business and thank you for choosing Rooter Hero. Have a great day!

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Work Description: Ran his cable through my drain and cleared a small amount of tree roots.

Comments: When asked to run his cable gently through a 1 foot long galvanized pipe under my sink, he ran his cable it 3 feet and punctured my plastic elbow on the drain under my sink. This caused a flood in my cabinet, which is still drying out.
Dear H. Nelson, Thank you for taking the time to write your review. I would like to apologize for the service you experienced. We want to re-earn your confidence and make your experience better. I have sent this review to management. Could I trouble you for some more information such as the service address so that we can locate you in our system please? You can email me directly Lyndee.Tanner@rooterhero.com. Thank you for your time. Best regards,

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Work Description: Needed to replace a leaky shower drain.

Comments: The company called and scheduled 3 times before they actually arrived. The technician seemed to do a good job but did not have the correct parts and left for more than an hour to get the parts. My main concern was the cost. RooterHero in their online advertising states "We provide up-front pricing before the work begins! With Rooter Hero there's no hidden fees, no surprises." No 'upfront' price was offered, and I fault myself for not asking before the work was started. The ending charge was twice what I expected for replacing a 3 foot piece of plastic pipe. The invoice offers no breakdown (parts, service call, tip charge or what ever. Since the work was already done, I felt obligated to pay it. Following the experience, I will never use the services of Networx or RooterHero Plumbing again or recommend them to anyone else.

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Work Description: Rooter hero's technician David Dias was so great. His pricing was much better than roto rooter and the quality of work was top notch. He walked my wife and I through the whole process and our experience with them was positive.

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Work Description: Cleared kitchen sink drain.

Comments: Great price! Fast service! Friendly punctual staff even on New Year's Eve ;).

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Work Description: Jeff replaced toilets with newer versions, replaced a water softener, and replaced all the faucets in the house.

Comments: He did a good job and I would recommend him.
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  • Plumbing License in AZ :
    #275291
  • Financing Options
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