Main Services: Residential Service Sales And Install Of Heating And A/C Systems
Description: Service sales and install of heating and A/C systems. We serve the southern and central NH and the surrounding areas.
49 ReviewsReview Me
Work Description: Boiler cleaning and repairsComments: My mother owns several properties and when our repairman retired I thought we would never find someone else like him then we stumbled on RC and Sons. Russ and Diane are an amazing team and a pleasure to do business with. RC and Sons reflects who they are as individuals, honest, hardworking and reliable. I have never felt like Russ is trying to upsell me anything or replace parts I don’t need. He is always willing to talk you through your choices and often will send a picture of the part that is in question to be replaced. This is a company you can trust and depend on. I am so glad we found them and you will be too!
New Durham NH
Work Description: Boiler Repair/ServiceComments: Great service
Work Description: Install new furnace / (heat/cool combo unit)Comments: Russ & Diane were great to deal with as well as being both professional and competent! Russ installed my new heating/cooling unit and answered my many questions about it as well as giving me necessary information I needed without trying to sell additional services or pieces of equipment that I really didn't need. As an example of the kind of worker he is, when it came time to install new floor vents, he didn't poke holes just anywhere without checking and double-checking first. I would definitely recommend RC&Sons; to anyone who owns a furnace or cooling system! They are the ONLY people I'll call!
Work Description: Furnace/Heating System - Repair/ServiceComments: Russell and Diane were a great combination of availability, rapid response, coordination, competence, effectiveness, timeliness, follow up and follow through. I have made them my Repair and service team moving forward and I highly recommend them to anyone who wants the job done right, on time and fairly priced. Bill Henry
Work Description: Reapir boiler duct workComments: Russ came on short notice to address an emergency Carbon Monoxide leak in my home, within an hour he discovered the issue and put me in touch with another incredible man who helped in fully replacing my chimney lining (which in turn could have saved mine and my families lives.) He didn't take the easy road and made sure everything was done professionally and safely for me and my family. Can't thank him enough.
Work Description: check and replace needed parts on A/C unit'Comments: Russ had my A/C back in operation within an hour; he gave me tips on how to keep unit in working condition. Thank you for a job well done.
Work Description: A/C not working properly, only the fan was working.Comments: I was very pleased with the work Russ did.He replaced the capacitor, checked the filter, and passed some important info in order to keep all units in good working condition. I highly recommend him and will call RC & Sons in future.
Work Description: Put in new parts so it would stay running without having to push the reset buttinComments: Excellent guy came and fixed my furnace love it when I come home and it's warm will be using him again when we what a new one installed this spring
Work Description: Made corrections to previous cleanings by a different technician.Comments: I called RC after work one night to inquire about a weird exhaust smell coming from our oil furnace. Russell answered the phone after two rings and said he was 11 minutes away and would be right over. I was expecting to have to finagle an appointment for another day, fitting it in around my work schedule. I couldn't believe how quickly he came! He was up front with pricing, and when he arrived he showed me everything he was doing, step by step, and with a courteous demeanor, which is highly unusual. As it turns out, the previous technician had not finished his cleaning of the furnace. He had incorrectly adjusted the burner and had never tested the draft. Russell undid the mistakes and took the time to redo them correctly. He was thorough and amiable and had nothing to hide. He didn't try to sell me extra servicing or parts.
Unfortunately the mysterious exhaust smell returned. I called Russell, who again answered immediately and returned that day to check it out without charging. He said he wanted to make sure the job was done right. He tested everything again, and everything was in tip top shape. He opened up the furnace door and found that the gasket around the door was loose, which was possibly contributing to the leaking smell. Again, it was probably another mistake made by the previous technician who I had come out to look at it three times before calling RC. Needless to say, the smell has subsided and everything is in order. Going forward, I will only be using RC for our heating needs. I can honestly say that RC is a trust worthy service, which is hard to come by these days.
Work Description: My heating system broke down, I don't have a common heating system It was not easy to get the part nobody in NH had the part but Ruffle got it! He installed it fast and got the job done, and for a good price.Comments: If you want someone to get the job done Call RC & Sons. I can tell you that Ruffle went above and beyond to get my heating system working again. He was AWESOME! Thank you Ruffle for all your hard work!
Work Description: Fix window air conditionerComments: Excellent job !!
Work Description: Russell put in a brand new furnace with central airComments: This man is a one of kind contractor he came out right away gave me a quote explained everything to me what he was going to do. The day he did it he arrived right on time he stayed till it was complete explained again what he was doing. His personality is very genuine and if you have any problems or questions he is right there. You will not regret hiring him . I can promise that. Very outstanding work and very knowledgeable :)
Work Description: identified the problem right away and corrected the wiring very knowledgeableComments: I will be calling in the future fir furnace service
Work Description: ExcellentComments: very good
Gilmanton Iron Works NH
Work Description: Fixed my propane boilerComments: I have submitted on homeadvisers my 5 star review on Russell,one company told me i needed a new boiler,$5000 to $7000.Russell came in said I DONT NEED NEW BOILER.Fixed my boiler for $328.Obviously saved me thousands of dollars.Honost,Reliable,MORE THAN FAIR.One in a million.RC & SONS are the ONLY HEATING AND COOLING COMPANY ILL EVER CALL.Be smart,save yourselves money.Dont deal with the sharks.Call Russell Cox.--Mark and Rita Canole Gilmanton Ironworks,NH
Work Description: Russel, was very knowledgeable of his job!Comments: I will defenetly be using them again!
Work Description: Two Expansion Tanks replaced, leaks with circulatory pump shut off and the pressure relief valve for furnace.Comments: I first hired RC&Sons; when I was pricing out last spring to see how much it was to fix my furnace that had issues since I bought my house. I found him BBB of NH and on Home Advisors... He has been a life saver and fully explains so I understand what he had done. He is very fair and very good with emergencies. I would highly recommend him always!!!!!!!!!!!!!
Work Description: Replaced 90 degree joints and fixed NUMEROUS zone heating issues.Comments: We called RC & Sons for a few issues with our heating system on a house we just purchased and not only did his estimate come in below that of competitors the work was done on short notice and it has been working great. Moving to a new area it is hard to get a feel for a company to use but, we are glad we found RC & Sons. They treated us as valued customers and not just another job. From now on they will be the only call I make when a repair or upgrade needs to be done. Thank you again.
Work Description: installed new hot air furnanceComments: My experience was very professional. I recieved a fair estimate for the work and equipement. All installed on time.
Work Description: We found Russ on Angie's List. Although he had only one review it was impressive. After getting quotes from two other heating specialists we interviewed RC & Sons (Russ). We where pleased with his knowledge and experience in the business. He answered our questions in a straight forward manner and recommended the System 2000. After doing some research we decided to go with RC & Sons. Russ did not disappoint us. He took care of all the details and scheduled the installation earlier than expected. Three days and the job was done (without loss of heat). This included contracting a company to remove an in-ground oil tank. Russell installed an oil tank in our basement along with the System 2000. His crew were very professional and did a very good clean up prior to leaving. We love the new furnace and how everything was installed so beautifully. RC & Sons gets an A+ in all categories and we would highly recommend him for any kind of heating needs you might have.
Work Description: Install of a System 2000Comments: After working as a salesman for a major HVAC contractor in southern NH some time ago, although he was not the lowest bidder, I chose and must compliment Russ on his professionalism and knowledge for this project. He was timely, although experiencing delays not of his making got the job done on time, and I was very impressed with his technical skills throughout the installation. He impressed me as a trustworthy and competent young business professional with great potential .He is someone I woulg heartedly recommend to anyone needing installation or service in the HVAC area. He delivers something that is rare these days: Quality service with my interests coming first. I am very pleased with his work!
Work Description: Service,add a zone, extend baseboard,replaced necessary parts for my boilerComments: Wow, the best service you can ask for, always there if you need them, both Diane and Russell are very kind and honest and I would recommend them to anyone,!!
Work Description: put in a new furnaceComments: he was very polite ,let us now every step of the job, also done the job in the down rain
Work Description: replaced oil boilerComments: Russ did an outstanding job. Everything was done as promised. Cleaned up after and left everything spotless. Would highly recommend.
Work Description: Replace FurnaceComments:
Russel replaced our furnace recently and we just wanted to express our thanks for his professionalism, knowledge and kindness.
We could tell by the way he worked, with confidence, that he knew his products and the proper way to install the furnace. The men working with him were also top quality. Later at night, when we had an additional question, he was more than helpful answering our question and making sure we were completely comfortable with how things were working.
We would recommend Russel
to anyone needing any kind of heating or cooling maintainance and/or replacement. Russel has the expertise and licenses to work with oil or gas systems!!!!!!!!!!!!!! A very useful gift to the homeowner , to have one man knowledgeable of both !!!
Comments: "As a skeptic, I approached this project with the worst in mind. Russell was excellent and I could not even begin to express what a great job he and his team did. I have had such a great experience, I have Russell coming back to perform maintenance and clean my furnace later this week. A true professional in his field."
Comments: "Russell was easy to deal with, punctual and provided a detailed estimate within two days of the visit. He installed on time and did a very professional job. Left the area clean and neat, spent time detailing the operation of the new equipment and agreed to provide ongoing maintenance of the heating/cooling system. I have recommended him to a friend and would not hesitate to recommend in the future."
Comments: "They were able to do what I needed to be done so my grand daughter had heat. They responded in record time and it was late in the afternoon. They were great about getting back to me and getting folks here to help. Very helpful."
Comments: "Russell Cox arrived in very timely fashion, discussed everything about the gas furnace, changed the thermal coupling, cleaned the furnace, and gave a very reasonable estimate of future repairs, as requested. He was very personable, knowledgeable, and reasonable in prices. He answered every question I had, and explained the basic workings of a furnace. He said it seemed to be in good shape, so purchasing a new one at this time didn't seem necessary."
Comments: "ARRIVED ON TIME, DID A EXCELLENT JOB, EXPLAINED EVERYTHING ABOUT FURNACE, ETC. I WOULD DEFINATELY RECCOMEND. Russel DID A GREAT JOB, AND WAS VERY EASY TO TALK TO. "
Comments: "Was able to set an appointment within one week of original contact with the company. Russ was great, provided excellent service and took the time to explain everything to me and answer all my questions. Would absolutely recommend to anyone."
Comments: "Had very good eperence with this companpy would use them again."
Comments: "Russell Cox arrived in very timely fashion, discussed everything about the gas furnace, changed the thermal coupling, cleaned the furnace, and gave a very reasonable estimate of future repairs, as requested. He was very personable, knowledgeable, and reasonable in prices. He answered every question I had, and explained the basic workings of a furnace. He said it seemed to be in good shape, so purchasing a new one at this time didn't seem necessary. Kent D."
Work Description: annual boiler service-two separate residences.Comments: Russ did an outstanding job. He was attentive to the smallest details-there were no messes left behind-and impressed me with his knowledge of the heating/cooling trade. I'm surprised he didn't charge me extra to watch him work, but grateful he allowed me to "pick his brain" to improve my own understanding of "how things work."
I highly recomend R C & Sons.
Work Description: Cleaned FurnaceComments: I recommended their service to a neighbor and the neighbor was also very pleased with the quick and professional service.
This is the second time RC has been to our house and he will definitely be the one to come back for any of our repairs or cleanings. When RC arrived he asked if I had any concerns or problems with the furnace. After I explained my concerns he promptly checked the furnace and reset some controls and the problems seemed to be solved. RC takes the time to answer your questions.
Work Description: Gas or Electric Furnace / Forced Air Heating System - InstallComments: "Great Service! Thanks!!"
Work Description: Central A/C - Service or RepairComments: My wife was home and indicated service was well done and Mr. Cox did an excellent job."
Work Description: Water Heater - Install or ReplaceComments: "Very professional. Quality work done quickly. Adapted easily to changes in scope and schedule of project. Would definitely use them again and would recommend them to anyone needing plumbing or heating work performed."
Work Description: Water Heater - Install or ReplaceComments: "Russell is very knowledgeable about the tankless water heating system we decided on, and was able to install it in the short time period we had. A few kinks were met and overcome along the way, but those had to do with the interface of his work and the propane company. He facilitated the problems and even had arranged for a back up system in case we came up to the deadline without the propane tank installed. I found him to be professional, courteous, and an all-round nice guy. I look forward to working with him in the future, and I suspect my rating to move up to the highest level."
Work Description: Central A/C - Service or RepairComments: "We received everything we asked for and more. I have recommended RC "
Work Description: Gas or Electric Furnace / Forced Air Heating System - InstallComments: "Russel was terrific. Thanks for your help"
Work Description: Repair Natural Gas, Propane or Electric Furnace / Forced Air Heating SystemComments: "RC was very knowledgable and fixed an unique problem which a separate repair person could not fix. RC also pointed out additional maintenance issues without any pressure to use his service. RC saved my furnace and I would hire him again. "
Work Description: Water Heater InstallComments: "I was desparate , A larger plumbing company quoted me an outrageous price just to replace my water heater, I just finished up on the site when RC & Sons called me. It was already after 1pm by then, Russell was on time and had my water heater installed in 2 hours and I was charged less than half of what the bigger company quoted me. I will definitely call again when I need work done. Thank you."
Work Description: Oil Furnace / Forced Air Heating System - RepairComments: Oil Furnace / Forced Air Heating System - Repair
Work Description: Oil Furnace / Forced Air Heating System - InstallComments: "willing to work on a weekend to get our family heat! nice guys, real people who work hard, and really seem to care...THANK YOU!"
Work Description: He came out at midnight to help get our furnace running, since it was zero degrees out and getting cold in the house with a newborn baby.Comments: He came out around midnight and got our furnace running to help keep the kids warm. He was very nice and respectable and told us how much it would cost to fix the furnace for the future, as well... Outstanding and great prices - thank you very much!
Work Description: Installed a new boiler (converted from oil to LP) and an indirect hot water heater -Comments: "a fair and honest price for excellent response and service by the knowledgeable owners. "
Work Description: Emergency CallComments: "I highly recommend RC and Sons for heating repair. Russ, the owner/technician was very kind, courteous, attentive, helpful, and on-time. He did everything in his power to fix my issue and volunteered to leave me space heaters until he could return with the part needed to fix my boiler. I have relatives in his local business area and I will definitely spread the word that they should call RC and Sons if they ever have heating or cooling issues. I will certainly call them again if I need to!"
Work Description: Heater cleaned for past 5 years
Installed new furnace for us last year.
Helped us move our oil from old tank to the new oil tank.
He comes in and puts on booties like they use in the hospital over his boots so that he doesn’t track dirt in your home.
He tells you every move he’s doing and why and he won’t sell you anything you don’t need!
We have a new furnace but he got all he could out of the old one first!
It’s a good feeling to know you're not paying for ANYTHING YOU DON’T NEED.
He’s always at the house when he says he'll be there, and calls to remind you that he’s coming in case you forgot.
He will bring a HEATER TO HEAT YOUR HOUSE while he has yours turned off.
I didn’t know you could have your heater cleaned in the winter. I assumed it had to be when you were not using it in the summer. Not so…
I'm proud to tell anyone that RC& Sons is our heating man and would recommend him to anyone - and I already have!!!