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All A/C & Heating, Inc.

Main Services: Air Conditioning Installation & Air Conditioning Repair

Description: All A/C & Heating is a customer focused heating and air-conditioning company that was originally started two decades ago. Located in Staten Island, NY. We employ highly trained people whose goal is to make our company the best service company in New York.

Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ--a fact you'll notice immediately in the attitude and integrity they bring to your job site.

Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction.

From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you up front what your cost will be to complete your job correctly.

We make it a point to go over any details or limitations of the proposed system that will affect your enjoyment of the end result. You are told exactly what to expect up front. We back this philosophy with our exclusive written guarantee when choosing All A/C & Heating to contract your job.

What sets us apart from other contractors: No matter how large or small the project may be, this is a company that can provide top-quality workmanship and lasting results, both within your budget and your timeframe.

We are best known for: Air Conditioning Installation, Air Conditioning Repair, Dryer Vent Cleaning, Furnace Cleaning, Furnace Installation, Furnace Repair, Heat Pump Installation, Heat Pump Repair, Heating Repair, Heating Sales, Heating System Installation, HVAC Inspection, HVAC Installation, HVAC Repair, Indoor Air Quality Testing, Oil to Gas Conversion, Thermostat Installation, Thermostat Repair, Water Heater Installation, Water Heater Repair.

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42 Reviews

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Overall

Work Description: Great

Comments: Our HVAC system was the original one that came with our home and was 35 years old. We decided it was time to replace it before it died in the middle of a heat wave. We went online and after doing considerable searching and comparing we decided to have All AC & Heating Heating and Air Conditioning install a new HVAC system and remove our old one. This was mostly based on the many, many positive reviews praising All AC & Heating. We met with the All AC & Heating representative Alex in our home and he evaluated our current system and asked what our opinion was of how the current system had worked for us. We explained the areas of our home that didn't cool well in the summer nor heat well in the winter. He then sat down and explained in detail what, in his opinion, was required to both heat and cool our home in an efficient manner that reached all areas of our home equally well. His explanations were clear and direct and he was very friendly, professional, and we believe honest in what he presented. We agreed with Alex that a three zone dual fuel heat pump install would be best. He laid out the cost, involved, the time line for getting it done and the amount of time the install would take. It took the large crew that came to do the install only a day and a half to remove all of the old system, including the ducting and then install the new HVAC system including all new ducting, some additional vents, install the new furnace and fan motor in the attic and place three thermostats, one to control each zone. They did a great job of keeping our home clean and putting down canvas tarps to cover the floor. We have now been through a week and half of 90°plus weather and the HVAC system is working flawlessly. All areas of our home are comfortable for the first time in the 30 years we have lived in it. In addition, the new system is so much quieter than the old one. We give our highest praise to Alex and the All AC & Heating team who installed our HVAC system. All AC & Heating could not have a more satisfied customer.

Overall

Work Description: Our air conditioning was fixed

Comments: Our air conditioning wasn't working for over a year. We tried to fix it ourselves for a while and then called an electrician to work on it, but it stayed broken until Cory came to assess our HVAC. He was thorough to check the filters, attic, and outdoor unit, taking apart the controller as well to check the wiring. He quickly found that the problem was with our previous installation of the controller, and was able to fix the problem by adjusting the wiring within minutes. Cory was professional and kind as he explained what went wrong in the system and the work he was doing to fix it. We were surprised that he didn't charge us because no spare parts were needed. It's working well now in the middle of the summer and we weren't charged at all for the quick fix and good service. Thank you Cory and All AC & Heating!

Overall

Work Description: excellent

Comments: Our service person was Sal. In a nutshell, he was excellent. Clean, courteous, helpful, informative, and taught me more about my system in 30 minutes then I ever knew. This guy is a keeper. If you don't keep him, I'll steal him. Just kidding, but he was great!!!!!

Overall

Work Description: Thermostat

Comments: I tried to do a DIY fixing an issue I had with my Nest Thermostat. After I only made it worse, Jeff was able to come to my place, fix my mistakes and figure out the problem I was having. Very friendly and helped me get my place to actually blow cool air.

Overall

Work Description: our central HVAC without

Comments: I cannot thank this company enough for all of their help and advice. I contacted All AC & Heating on a weekend late afternoon after having tried to reach the original installer of our central HVAC without any luck (weekends aren't the best time for stuff to happen), and within 5 minutes Alex from All AC & Heating called and spent considerable time trying to pin down the odd problem I was having with a 5 year old HVAC - it seemed the blower fan in the air handler, located in the attic, would not shut off as usual after the cooling temperature had been reached. After determining that I had a weird problem but not a serious one, Alex had his dispatcher send out an experienced installer within a day. Within 5 minutes, this obviously knowledgeable man had diagnosed the problem, fixed it and another glitch (thermostat) in the next 10 minutes, and then did a quick check of the entire system before leaving. Every contact with All AC & Heating staff along the line was courteous and professional. Since no new parts were involved, I was told I owed nothing. This in itself is amazing, but what I really wish to emphasize is the positive nature of every interaction along every step of the way with every person I contacted at All AC & Heating. My husband and I will be calling All AC & Heating from now on whenever we have any HVAC issues. It's a relief to know that such a great company and such wonderful people are there when you need them.

Overall

Work Description: worked with our tenants to quickly diagnose the problem

Comments: All AC & Heating technician Corey arrived at our rental property and worked with our tenants to quickly diagnose the problem. He recommended some short and long-term solutions and explained in detail the benefits to both. The most important part was he was straightforward and honest throughout our conversations.

I will use All AC & Heating for my primary HVAC maintenance and repair.

Overall

Work Description: AC Repair

Comments: So so so thankful for Sal from All Ac AC Repair. During this heat wave, our AC unit gave out. The fan completely stopped working overnight. With two littles in the house, we reached out to several places that were recommended in a few online mom's groups. All Ac was the only to pick up the phone on a Sunday morning AND offer an opening the SAME day. Sal was kind to my littles, friendly, and honest. He got the AC unit fully repaired efficiently. I should also add, we had another popular company service our AC unit less than 2 months ago and at that time no note of the current repair made (there were two notes unrelated to today's issue).

Overall

Work Description: 10/10 highly recommend!

Comments: Sal was an amazing service engineer and very knowledgeable in his field. He was patient and informative when explaining what was wrong with our system. The education he provided was insightful and didn't make us feel like we were being ripped off. He took the time to explain every detail and ensured we understood what we were agreeing to and what we do and don't have to replace right in this moment. I would recommend Sal and this business to anybody in the future. He is very trustworthy and thorough; something that is a lost art in the service industry. 10/10 highly recommend!

Overall

Work Description: very polite and professional.

Comments: Thank you Sal so much. Sal took the time to
explain to us. Sal was also very polite and professional.
Sal was an amazing manager to work with!!
We also like to thank Halen for setting up an appointment for
us as quickly as possible.

Overall

Work Description: What luck for me! It was really difficult to find a contractor with actual AC units during these days

Comments: I found All Ac Through google. What luck for me! It was really difficult to find a contractor with actual AC units during these days. Many other companies were not taking any new clients. Sal, the owner, was reasonable and fast with a quote. The techs were excellent on the the install and cleanup - one day. A problem with my 220v line was fixed by an electrician , the very next day, Sat. at 8 am. Two hours after, their tech came by, to check all the vent temperatures, 55 degrees. All Ac's office people had my Trane equipment registered for the parts and labor warranty. wonderful service and attention to details was uniformly excellent. Highly recommend.

Overall

Work Description: I would highly recommend them.

Comments: We had two central air conditioning units replaced this week and the work All Ac's team did was excellent. They were in and out within one day they left the house spotless. I couldn't be more pleased with the quality of their work. Through the process they have also been very responsive to my questions. I would highly recommend them.

Overall

Work Description: install Central Air

Comments: I decided to install Central Air in a home I recently purchased. I called six companies for bids. After careful review I decided on All Ac. So glad I did. Right from the start there was something a little different about these guys. Sal, the owner arrived right on time and provided a detailed estimate 24 hours later. All of the others had some kind of issue just showing up or sending me an estimate.

So why the five stars?
- 24 hours after I gave them the job they began to take action
- Helen kept me informed all along the way
- Scheduled the work 3 weeks out in anticipation of getting the permits
- Showed up on time on the day of the install
- The techs, Billy and Caesar were professional and efficient
- They treated my house like it was theirs
- Job done right

They are now my go to for any heating and cooling solutions.
Thank you Sal, Billy, Caesar, and Helen

Overall

Work Description: FIxed our Heater

Comments: Our Heater was knocked out due to recent storms, but our house failed to heat after power was restored. All AC & Heating immediately responded to my request for help, and a technician was at our door within hours.

Sal, in a word, is awesome. Friendly, professional, thorough, and communicative. He quickly identified the cause, and he continued with an in-depth inspection to ensure there were no other issues. Thankfully we're good for now, but for future maintenance I'll go back to All AC & Heating!

Overall

Work Description: Our furnace stopped heating and the fixed it quickly

Comments: Our furnace stopped heating early last week. At first we thought it was a fluke but our house was consistently colder than outside, and we even had to use a space heater.

I made a request for a quote on google and immediately received responses from various companies. We went with All AC & Heating due to their reviews on here, and their availability on that Friday.

The technician who answered our call was Kenneth. He and the All AC & Heating team kept us updated on when we could expect him and sent a photo ahead of time so we knew who to expect.

Kenneth told us what he was going to do and how long it would take. At the end of his inspection he informed us that because our furnace was old (1999), the furnace ignition ( or is starter?) had given up on us.

He showed us various options that included replacing all the other smaller parts that could fail given the age of our furnace. We knew we would most likely replace the system within the next year, so we asked for what the bare minimum repair package would be, as well as opting for the 2x a year maintenance visit subscription.

We paid for the diagnostic visit and Kenneth shared what we could expect in terms of next steps. Things went exactly as Kenneth shared: the parts were ordered and arrived within 2-3 business days and Kenneth came to make the repairs on Tuesday.

He also cleaned the external AC unit as part of the maintenance package and changed out the filters in the air returns.

We're definitely glad we went with All AC & Heating and very much appreciate Kenneth's calm demeanor, professionalism and expertise!

Overall

Work Description: Heating and cooling system replaced

Comments: All Ac Air heating & Cooling are a top notch company . I needed to have my heating and cooling system replaced. They not only made the process painless, their prices were amazing, as well as their maintenance plans.

Not only are their prices amazing, their customer service is like no other. Helen not only answers phone calls and emails expeditiously. She is very informative and she felt like family right away. I am so glad I made the call to All Ac and would recommend them to anyone.

Overall

Work Description: We had a great experience

Comments: We had a great experience from the beginning of the project right until the end. Everyone was professional, helpful, and knowledgeable from the office to the installers. We've had the unit now for about a month and a half and could not be happier!! When All Ac welcomes you into their family, they really do make you feel like you have known them for years. We would recommend them to anyone who is looking for a trustworthy, reliable company.

Overall

Work Description: We replaced our AC/Heating

Comments: We replaced our AC/Heating last year. They did an awesome job. Reasonable prices, professional and quick.

I have to commend the wonderful ladies (Helen and Nicole) that keep the office running smooth. Even after a year after the installation, they went above and beyond to help us with the permit requests.

We have had some bad experiences with contractors and/service people so it was quite refreshing to find this reliable company!!

Overall

Work Description: Ac Repairing

Comments: We replaced our AC/Heating last year. They did an awesome job. Reasonable prices, professional and quick.

I have to commend the wonderful ladies (Helen and Nicole) that keep the office running smooth. Even after a year after the installation, they went above and beyond to help us with the permit requests.

We have had some bad experiences with contractors and/service people so it was quite refreshing to find this reliable company!!

Overall

Work Description: Ac Repairing

Comments: We replaced our AC/Heating last year. They did an awesome job. Reasonable prices, professional and quick.

I have to commend the wonderful ladies (Helen and Nicole) that keep the office running smooth. Even after a year after the installation, they went above and beyond to help us with the permit requests.

We have had some bad experiences with contractors and/service people so it was quite refreshing to find this reliable company!!

Overall

Work Description: Replaced our old furnace

Comments: All AC & Heating Inc helped us to replace our old furnace recently. Requested a quote on Monday, got a quote on Tuesday and get the new furnace running on Friday. We are very pleased with their service. Do ask for a few quotes. All AC & Heating Inc is not the lowest one but we ended up choosing them because we appreciate how they explained our questions. Our technician Alex really knows what he is doing. Arrived on time and finished earlier than expected. Excellent work!

Overall

Work Description: AC condenser unit

Comments: I normally do not write reviews. But for this company, I had to. Thank you so much for EVERYTHING! From beginning to end, the process with you guys was flawless and stress free! Alex-the salesman was knowledgeable, and didn't push for unnecessary items. He worked with me with the pricing. And the install was set within a week, no complaints! I have to tell you my husband was very impressed with the job your team did. He liked how clean everything was left. From the delivery of the unit, to the removal of the old one and even after install, everything was left clean. Your tech was very efficient and professional. He was kind enough to install and set up Google Nest thermostat and showed me how to use the basic features.
You guys were great! I will definitely recommend you, hands down!
I will reach out during the spring for the follow up with the AC condenser unit; hopefully it will work.

Overall

Work Description: AC units repairing

Comments: One our AC units stopped working Sunday evening. Called All A/C & Heating, based upon high review ratings, at 8:01am Monday morning. A service technician was at the house that same afternoon. Alex (Service Tech) was professional, courteous, communicated clear & concise details of what he found, and, most importantly, had our unit up and running by 4pm that day. Strongly recommend this company.

To the All A/C & Heating Owner(s)/Mgmt team: Finding young men and women these days with a strong work ethic, and even stronger communication skills, is becoming harder and harder to acquire. Alex is a incredible brand ambassador for your company....hold onto this young man!

Thank you Caleb!

Overall

Work Description: a wonderful experience with All Ac

Comments: We had a wonderful experience with All Ac and Heating. Our job was a little larger than the average residential job: we had our two 5-ton furnaces replaced by two heat pumps, and had a third small ductless mini-split heat pump installed in a room that has always been a problem. We had wanted high efficiency units, but all of the good ones were back ordered by months. All Ac and Heating suggested light industrial heat pumps that were more efficient, about the same price, and in stock -- that's what we went with. Besides being amazed at how awesome heat pumps are, the folks from All Ac and Heating were great to work with. Our job required a crew of about 10 people for two weeks, and every person we interacted with was competant and caring. The arranged the whole process from getting permits, doing the work to a high standard, getting the tests done, and running through the inspection. All seamless.

Overall

Work Description: installed the HVAC system

Comments: All Ac and Heating Heating installed the HVAC system at our home and our experience was very smooth. The installation was done 3 years ago and we have had no issues since then. They took care of the inspection and made sure that the installation was done up to code. The entire job was very tidy.
I called them for regular maintenance today and I was able to track the technician who was coming for the installation. Again very professional and knowledgeable.
They cleared all the doubts that I had and had a close look at the HVAC system to make sure everything is working fine.

Overall

Work Description: the circuit board wasn't working

Comments: We got a little nervous when we smelled something burning throughout our house, clearly coming from the furnace. Carlos came over immediately, and found that the circuit board wasn't working, thereby causing the blower not to function. Although we had a fairly non-standard furnace, Carlos located a new circuit board, installed it, and we're back in business. Quick, thorough, professional, pleasant. Highly recommended.

Overall

Work Description: issues with my HVAC

Comments: We bought a new house with a new HVAC and when we started the furnace our smoke/carbon monoxide detectors went off and we got scared we had a gas leak. I called and he diagnosed the problem immediately, he was patient and asked for model numbers and provided the solution without even coming out. I'm not sure how else to thank All A/C & Heating, Inc. but to leave a 5 star review! You saved us big time!! I'll call All A/C & Heating, Inc. if I have any issues with my HVAC in the future!

Overall

Work Description: helped me with my 20 year old unit

Comments: Sal came out and helped me with my 20 year old unit. Diagnosed as a failed compressor fan motor, he was able to get it running but had to customize the new part. Wouldn't hesitate to use All Ac and Heating again.

Overall

Work Description: Ac

Comments: All Ac and Heating did an amazing job fixing our old AC. We moved into a new place and realized the first hot day that the AC was not working. All Ac and Heating replied promptly and sent someone the next day to check on the problem. Kenny was so professional and kind, changed our filter and thoroughly checked everything. He spent LOTS of time explaining how the systems worked and what our options were. We decided to go ahead with repairs and no one pressured us to replace our old system instead. Kenny was able to come back quickly and fix the system and we had our AC up and running within days of the initial call, just in time for the next heat wave. I will definitely recommend All Ac and Heating for any HVAC needs!

Overall

Work Description: Ac Reapiring

Comments: All Ac and Heating replaced our house furnace, coil, and air conditioner. They also added dual zone controls which we did not have before. Dzmitry and Jonathan were the technicians assigned to the job and they were both fantastic. The process from quote to final walkthrough was excellent (all of it done within 1 week). I was notified of when I should expect the technicians to arrive (with detailed map tracking) which I really appreciated as I am working. They also did everything they could to accommodate our thermostat placement which required them to get into some narrow and difficult to access spaces. In summary, I highly recommend All Ac and Heating.

Overall

Work Description: Ac

Comments: All Ac and Heating replaced our house furnace, coil, and air conditioner. They also added dual zone controls which we did not have before. Dzmitry and Jonathan were the technicians assigned to the job and they were both fantastic. The process from quote to final walkthrough was excellent (all of it done within 1 week). I was notified of when I should expect the technicians to arrive (with detailed map tracking) which I really appreciated as I am working. They also did everything they could to accommodate our thermostat placement which required them to get into some narrow and difficult to access spaces. In summary, I highly recommend All Ac and Heating.

Overall

Work Description: Furnace stopped working and Sal came the day we called

Comments: Wow! Our furnace stopped working and Sal came the day we called, figured out the problem, and replaced our furnace the next day. He and his men did a great job! Sal has excellent communication. Told us what to expect, when he would arrive each day. Told us everything that he was doing. He and his men installed the new furnace with great care and cleaned up afterwards. We are so please with the service. I can't recommend him enough. Very professional and also very caring. TERRIFIC JOB!

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Work Description: A/c Unit fixing

Comments: All AC & Heating is my go to company when I need any work done on my AC unit. They have really won me over after helping me and providing the best prices in town. I was having issues with my AC so I had it all replaced with All AC & Heating of course and once again they did an amazing job. I cannot thank the team enough for always being able to come and help me figure out any issues I encounter with my air in my home. Keep up the great customer service!

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Work Description: Added Freon to my unit

Comments: All AC & Heating is literally the best company to work with! They came to my home and added Freon to my unit as it was not cooling. I really wasn't sure what the issue was, but I appreciate how honest they were! I had fresh air in my home within hours, and pricing was great! I loved how professional this company was!

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Work Description: AC unit Fixing

Comments: All AC & Heating is a very reliable and honest company to work with! They offer services at affordable pricing and the staff is very friendly and dedicated to solve your issue! Keep up with the great work!

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Work Description: hvac new install

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Work Description: a/c

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Work Description: had new installation furnace coil and condenser very clean and very professsional

Comments: great company

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Work Description: replaced boiler and air conditioning ...fast and very clean

Comments: great company ....fast service and great price thank u quality

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Work Description: I had a humidifier installed on my heating system.

Comments: I was contacted within minutes after I sent an internet request, even though it was after 9 P.M.
Sal was pleasant and informative. His work was neat and clean. I would highly recommend him and I would definitely use this company again.

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Comments: I was called immediately and treated respectfully, but I needed window A/C installation and they only do central A/C

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Work Description: new hvac system installed

Comments: on time price excellent respectful men neat job ,would recommend definitely

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Work Description: complete a/c & heating system

Comments: very professional & kind very reasonable and respectful company they work with care and
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