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Plumbing Response Team, LLC

Main Services: Plumbing

Description: Do you have a leak?? Let us take a peek!

Plumbing Response Team is Arizona's premiere Plumber of choice. We are family owned and operated. We're one of the companies that still believes in honesty and hard work. Weather its a small project or an emergency call we are available 24/7 and can have a Technician out for a free estimate, same day!

Contact us now, we love beating the competitions price and doing a higher quality job.

Service Area: Gilbert, Chandler, Fountain Hills, Avondale, Peoria, Paradise Valley, El Mirage, Queen Creek, Sun City, Apache Junction, Rio Verde, Youngtown, Sacaton, Chandler Heights, Phoenix, Carefree, Tempe, Glendale, Sun City West, Mesa, Tolleson, Higley, Laveen, Scottsdale, Cashion

What sets us apart from other contractors: We take pride in doing things the right way the first time

We are best known for: Customer service

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5 Reviews

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Overall

Work Description: Leak detection

Comments: These guys came out same day ready to solve the issue. They definitely did a good job and help navigate through a difficult situation. The owner was onsite working with the guys..Amazing company!

Overall

Work Description: leak repair and replacement

Comments: I had a leak in bathroom sink that was causing no hot water I'm shower called and they came right out repaired the leak replaced that needed to be replaced only took a few hours and was worth every penny spent for as quickly it was done to them working around my schedule made my experience that much better. will definitely my go to plumbers from now on. and will be recommending them to everyone I know.

Overall

Work Description: Dishwasher repair that lead to chaos, false charges

Comments: RUN!!! My mother hired Craig with Plumbing Response Team to look at her dishwasher. He magically found multiple things to "fix". Quoted her $300 to install a pressure regulating valve, that turned into $1269 (with no invoice provided or explanation prior to charging). He then charged $3500 that she had no idea about. There was no work done and certainly no invoice. I found out about the charge when I was reviewing her credit card statement. Again, no invoice. He claimed she had multiple leaks, had fans brought in, started tested for asbestos and lead paint before he was going to rip apart her bathroom. We stopped him, had our plumber come out to give us a second opinion. Our plumber spent 1.5 hours thoroughly reviewing everything, taking pictures and sent a detailed report the next day saying there was no evidence of a past or present leak. Meanwhile (even though payment went through) Craig has harassed my mom through phone calls and texts trying to get her to pay this $3500 (again)! We had asked Craig for a copy of an invoice for the supposed work done to deserve $3500 and he got irate, threatened legal action and said he would put a lien on my mom's home. First of all, the amount WAS paid, but we said we needed an explanation/invoice/proof of work completed, and he wouldn't do it. I think he preys on the elderly. Choose ANYONE but Craig and Plumbing Response Team LLC.
As much as we would like to resolve this issue you do not come up in our database as a customer. Please reach out to our office. we're always happy to resolve any issues. Thanks -Plumbing Response Team

Overall

Work Description: Water Heater Replacement

Comments: Ricky from Plumbing Response Team recently replaced my water heater and exceeded all expectations. He arrived on time, was highly professional, and thoroughly explained the process. The installation was quick and clean, and he even educated me on how to maintain the new unit for longevity. I now enjoy reliable hot water without any issues. Ricky's blend of technical skill and customer service is top-notch. Highly recommend for any plumbing needs. Thank you, Ricky, for a job well done!

Overall

Work Description: Water heater repair

Comments: "I had a fantastic experience with plumbing response team for my water heater repair. They provided same-day service, and Craig, the technician, was a pleasure to work with. His professionalism and the high-quality work he delivered exceeded my expectations. I highly recommend their services!"
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  • 1 Year Guarantee
    24/7 Emergency Service
    Beat Or Match Price
    Eco-friendly
    Extended Warranty
    Family-owned & Operated
    Financing Options
    Flat Rate Pricing
    Free Consultation
    Free In-home Estimate
    Full Warranty
    Guaranteed Repairs
    Lifetime Guarantee
    Locally-owned & Operated
    Maintaining Distance
    Military Discount Available
    Minority-owned & Operated
    No-contact Payments
    On-time Guarantee
    Parts & Labor Guarantee
    Protective Gear Used
    Se Habla Español
    Trip Charge
    Veteran-owned & Operated
    Video Appointments
    Woman-owned & Operated
    Workmanship Guarantee