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Perry's Floors

Main Services: Hardwood Flooring and repair and vinyl plank flooring

Description: Get the Floor You Want Done Right the First Time. Welcome to Perry's Floors, One of the Most Referred Flooring Companies in Idaho Falls area. Call Perry Today for a Free Consultation at(760) 500-4712. We hear a lot of stories from our current customers that their experiences of hiring other Flooring contractors just to save money, ended up costing them more in the long run. At Perry's Floors, our customers will Always Know What We Are Doing and Be in Good Communication with Perry. Get the Floor They Want On Time! Save Money Because We Deliver within Their Budget. Have a Great Experience with Perry's Floors . Deal Directly with Owner, Perry Schroeder and not typical Sales Representative. Have Every Issue Handled Immediately Owner Supervises Every Job and We Show Up On Time!Call Us to See How Your Next Flooring Project Can Be Done Completed On Time and Affordably! (760) 500-4712

Service Area: Alpine, Moose, Inkom, Rexburg, Arimo, Chester, Freedom, Firth, Shelley, Idaho Falls, Iona, Basalt, Teton, Driggs, Felt, Saint Anthony, Aberdeen, Thayne, Moreland, Alta, Lava Hot Springs, Ririe, Mccammon, Sugar City, Pocatello, Squirrel, Victor, Pingree, Grace, Irwin

What sets us apart from other contractors: over 40 years in the business / Second generation

We are best known for: Install hardwood flooring and sanding and finishing of hardwood flooring

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4 Reviews

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Overall

Work Description: Hardwood floor refinishing

Comments: Do your homework before you hire this company to refinish your hardwood floors, because I did not. I made the mistake of thinking 'how bad of a job could professionals do?' If you look up their license number (not listed on the website- Flooring License CA: #531473) you will find it expired in 2013, yet their website claims they are ‘licensed and insured.’

After they completed and 'fixed' the work they had done, there was excessive debris in the finish, swirl marks, chattering, and the finish was uneven in many places. We had lost confidence in their ability to complete the job with any level of craftsmanship, ended up eating the cost and hired a different company to do the work- paying for the same job twice.

One redeeming quality of the business was that Perry and his son Casey were both very good about following up during and after the job. However, after I sent my last email expressing our disappointment and that we hired another company I never heard back. No apology or offer of a partial refund for their poor workmanship.

From what I can tell they have relocated from San Diego to Idaho Falls in the few months since they did a number on our floors.

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Work Description: Refinishing of hard wood floor

Comments: This is a delayed review. I don't like to post negative reviews because I like to be a nice person, but our kitchen floor that was refinished twice by Perry floors bothers me every day that I have to look at it. It was done with a matte type finish per Perry's recommendation and any minor spill of water or any other liquid seeps into the wood and causes damage. Perry came and refinished it once after the initial job, but that didn't help. He then told me that the ongoing damage was all near our kitchen table and that it was from scratching of the surface by our chairs. We put felt bottoms on everything in our kitchen and I initially thought this must have been the problem, but even a spill in our pantry the other day where there is never any furniture or significant traffic caused extensive damage even though I cleaned it up immediately. I am extremely dissatisfied with this job and just want to prevent it from happening to others.

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Work Description: Packer

Comments: I have came in there twice and told you how disappointed we are with our floor.
I have submitted a complaint to the BBB , and Angie's list and any one that I speak to. I don't want anyone else to get such poor service
I was never on Angies list Perrys Floors

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Work Description: sanded and refinished all hardwood floors

Comments: on time, professional, great guy, excellent work...
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  • Flooring License in CA :
    #531473
  • 1 Year Guarantee
    Beat Or Match Price
    Eco-friendly
    Extended Warranty
    Family-owned & Operated
    Free Consultation
    Free In-home Estimate
    No-contact Payments
    Protective Gear Used