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Patriot Air, Inc.

Main Services: HVAC SALES, SERVICE AND INSTALL

Description: PATRIOT AIR INC.
480-219-8288

NEW EQUIPMENT ESTIMATES & 2nd OPINIONS ARE FREE. We service all makes & models. There's a $40 service call fee which is waived if we do repair. Repairs are at "flat-rate" pricing. We disclose the cost of the repair first, then you can choose to move forward or pay the service call fee and part as friends. We generally are about 20% less than our competitors, in some cases even 30%. We would prefer not to give quotes on repairs over the phone to price shoppers without seeing the scope of the job first. We use better parts and technicians than most companies in order to confidently stand behind repairs for 1 year. We are willing to negotiate pricing as long as it is before any repair begins, not after. We consider many factors when giving the initial estimate for repair such as accessibility, difficulty, liability, budget, distance, availability, temperature, day of the week, etc. Patriot Air, Inc. is committed to "protecting your comfort" with excellent service at an affordable price.

Service Area: Phoenix, Mesa, Scottsdale, Paradise Valley, Fountain Hills, Tempe, Glendale, Cave Creek, Peoria, Sun City, Sun City West, Carefree

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6 Reviews

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Overall

Quality

Price

Punctuality

Work Description: Central A/C - Repair/Service

Comments: The technician was, in every way, very efficient at his job.

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Quality

Price

Punctuality

Work Description: Central A/C - Repair/Service

Overall

Quality

Price

Punctuality

Work Description: Central A/C - Install/Replace

Overall

Quality

Price

Punctuality

Work Description: Central A/C - Install/Replace

Comments: I have two rental properties in the Phoenix area. And my luck both heat pumps went in December. Better than in June mind you.
I had experience dealing with Eric ( Patriot ) from the previous installation.
So a degree of trust had been earned.
This property is an acreage with a mobile home, the previous was a condo.
Replaced the heat pump with a Carrier Legacy Model 5Ton 14 Seer.
On this installation Eric was the low quote of $5,200, by quite a bit.

Previous job he was within 1% of low quote.

The job is done with no fuss and timely.
He does what he says putting up with my queries.
I was trying to establish what is being done and hoping to avoid getting hosed.
He is pleasant and professional.
Able to answer succinctly all my queries.

Eric is good on the phone with the customer and very straight up.
Proof is in the pudding.
I said previously I would deal with his company again if i had to replace a heat pump, and I did.
All with me being in Canada doing this over the phone.

Thank you Eric.
Neil

Overall

Quality

Price

Punctuality

Work Description: Central A/C - Install/Replace

Comments: The sole contractor that showed me pictures of the existing heat pump system.
Very responsive and patient with my questions.
His price was within 1% of the lowest price.
Although I received only three quotes.
One which was outlandish and refused.
Eric was very timely with the installation and responses to queries.

Installation was just done so tough to say if everything is fine.
But so far so good.

Overall

Quality

Price

Punctuality

Work Description: Eric checked my whole unit, tuned it up, and added freon.

Comments: He did a good job. Eric was professional, reasonable, arrived on time, and explained what was going on. I would call him again and recommend him.
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