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Master Concrete and Excavation

Description: Any thing concrete we do. Flat work, decorative, foundation's, walls, excavation. Free estimates let's build something together!

What sets us apart from other contractors: Quality and speed of completion.

We are best known for: Customer service.

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6 Reviews

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Overall

Work Description: Concrete Driveway, Path, and retaining wall

Comments: Stay away from this contractor! We hired Isaac on January 16, 2022 to pour a concrete path, driveway and build a retaining wall. He required 30% down, 30% when the formed, and the remaining upon completion. Within two weeks he had everything formed and collected the 60%. During that time he dug too deep and lifted the buried propane line to the house and broke off a piece of my existing driveway. I repaired the propane line immediately. Since then Isaac has had a series of excuses from other jobs, weather, not being able to get concrete, etc. Six months later he has now stopped all communications after repeated attempts to contact him. Needless to say, I'm very disappointed with his services. He has taken my money and left me with a property that is full of debris and a driveway that is breaking down. I hated to go down the legal road but that is all that is left - he has shown no desire to rectify any of his poor workmanship. Do not use this contractor!

Overall

Work Description: Poured Concrete Wall - Install

Comments: Absolutely do NOT hire this company. I could write chapters about them but no one wants to spend an hour reading a review, so I'll cover the main points. I hired them to excavate my 66x40 basement, dig and pour approximately 400 feet of footers and pour two 11 feet tall basement walls. We signed the contract on Sept 16, 2021 and the owner told me the job would be done by mid November. My walls didn't get poured until February 9, 2022. Getting anyone to show up for the first month was almost impossible. He routinely pulled people and equipment from my job to go do other jobs. I would call and get voicemail and I would send text messages, asking what was going on. He wouldn't return calls or respond to text messages. I had other trades and material suppliers lined up based on his stated completion date and lost them all because he drug this out so long. My material costs skyrocketed while I waited for him to finish my job. This persisted even after the walls were poured. His crew removed the forms, of which there were over one hundred, and piled them up all around the build site. I'm on a hill with limited access. I could not get gravel delivered and I could not get my tractor in and out to progress with the construction. After three weeks of no return calls and no responses to text messages, I had to load and haul those forms down my hill myself. They sat there until April 13. Half the stack is still there. This is just one example of a number of times I had to perform or complete tasks that I paid them to do if I wanted to see any progress. To top off this untrustworthy, unreliable and unprofessional customer service, my basement walls are not straight, they are not level, and the corner is not square. Do not hire Master Concrete and Excavation.

Overall

Work Description: Architect/Builder

Comments: Isaac Smith is an excellent salesman using misinformation. His work on a recent project was extremely incorrect and violated Knox Building Codes.
If there was any code violation at all it falls directly on Ray’s shoulders. He provided us with the drawings and all the engineering on the job. and while the project was going he updated the plans at six different times while we were in the middle of the job. Bad situation to be in.

Overall

Work Description: Overlays/Stamped

Comments: Isaac was very accommodating and knowledgeable. We will be going with him on this project

Overall

Price

Punctuality

Work Description: Concrete Driveways/Floors - Install

Comments: They will be doing the job in February 2021

Overall

Work Description: Concrete Driveways/Floors - Install

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