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Marcello Carpentry

Main Services: Wood stairs and railings

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3 Reviews

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Overall

Work Description: Communication

Comments: This review isn’t for Luis’s workmanship, but is for lack of communication and follow up. He was very responsive prior to coming to & coming to house to review the stair railing project. Told me he’d call me with a quote within 3 days. After 7 days, I texted him to see if he had the estimate or if he knew when he’d have it. No replies. On day 11, left him a voicemail asking if he was still interested in doing the work… told him it’s ok if he’s not but please let me know. No reply. Today is day 12. Sorry Luis for the bad review, but I have no choice but to do it.

Overall

Work Description: Wood Stairs/Railings - Install/Replace

Comments: Marcello was very nice, did excellent work. My stairs are beautiful!!!

Overall

Work Description: Wood Stairs/Railings - Install/Replace

Comments: Great experience, friendly, good prices. On time. Great work. Great cleanup. Will use again
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