Main Services: HVAC service and installation.
Description:
M&A HVAC Services works hard to make sure that we know the most up-to-date information about all of your heating and cooling equipment and needs. We are a company based on honesty, customer service, and affordable pricing. Providing quality and affordable heating and air conditioning repairs, maintenance, and installations for all of middle TN.
Heating and Cooling Units
Extensive experience with all brands of units for service or installation.
Indoor Air Quality Products
Indoor air quality is a hot topic and for good reason. You should be concerned about the quality of air you and your family are breathing. Whether it is allergens you are trying to eliminate or humidity you want to control, our company has the products to meet your needs. Take advantage of a high efficiency media or electrostatic filter.
13 Reviews
Review MeBrentwood TN
Overall
Work Description: unit repair
Comments: Ball Heating and Air was very professional and so quick to respond. Our AC system went out and they had someone here as soon as possible. Allen was very helpful, professional, and fixed our problem quickly! Will definitely be using them for all future needs as well as recommending them to family and friends!Nashville TN
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Work Description: replaced condenser motor
Comments: Showed up sooner than I thought that they could get there. I thought I would have to wait days before they could get to my repair. He found the problem and repaired it in an hour or so. Great service, great price!Hendersonville TN
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Work Description: AIR CONDITIONER
Comments: Allen has always been great to work with. I turned my air on for the first time the other day and it was blowing hot air! I got scheduled fairly quick and he was luckily able to fix my air that day. Thank you.Hermitage TN
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Work Description: HVAC Repair
Comments: Both technicians were respectful and courteous. They went above and beyond to explain issues with my unit that would require work in the future. They offered assistance with out a pushy sales pitch. Good overall experience.Hermitage TN
Overall
Work Description: HVAC Installation
Comments: Allen clearly explained options, patiently and accurately. Provided detailed bid quickly and scheduled installation quickly given that our heating system was basically not working on the coldest day of the year. Installation was done as promised in one day. One of the best experiences we ever had with home repairsHermitage TN
Overall
Work Description: Mini Split Installation
Comments: M & A just installed Mitsubishi mini split units on our second floor. They were very responsive when I called for a quote, Danielle was great and got back to me the very same day. They were able to do our install within the week, and they finished everything in one day. The guys that came out to do the work were professional and friendly. We’re very happy with our new units!Lebanon TN
Overall
Work Description: natemma5@gmail.com
Comments: I have a home warranty and have had an AC issue on a 3.5yr old unit for almost 2 years now. The warranty company sent out Allen from M&A the last 5 times for repeat calls. He is the owner and only tech at this company so does what he wants and has no accountability. He has “attempted” to repair my ac several times failing all times for what I now believe is the scam of “repeat calls” which happens with contractors works with warranty companies. I say this because he came out for a repeat call recently after the same issue of my split system upstairs AC unit has continued to run and not reach set temperature after running for 20 hrs a day and never reaching it until late at night when it’s cool outside. The first two years we had the system it was perfect and ice cold upstairs even on 100 degree days. He’s done so much to this unit I can’t even begin to describe it all. The last call he said it was the evaporator coil and replaced it. He had a guy with him I asked him a question when bringing down the old coil and he said he’s just a helper and doesn’t know. Supposedly it was fixed then but it wasn’t. He was called back out recently for the same issue and said this time “the coils were dirty” which I was skeptical of but he assured me they were. He said he cleaned them with a chemical and then hosed them out and all kinds of stuff came out. I felt that this wasn’t right but I just wanted it fixed and trusted him. He said the home warranty wouldn’t cover it because it’s considered normal maintenance so he would need $100 for his time. Naive enough I paid him thinking it was fixed even though I had a $0 deductible because it was a repeat call. The next day the same problem again. I called him and he said there is nothing wrong and it will run all the time on hot days. I knew this wasn’t true as I know how it used to run and is fairly new. It never reaches optimal temp and used too. I checked my cameras and he did not spray my coils off with the hose as he said he did. He was in and out in 15 minutes. Not only that he smelled horribly of Marijuana. He tries to cover it up with cheap cologne and chewing gum but trust me you will smell it. A new contractor came out and he put the gauges on and they were where they should be so he Thought he would just watch them for a few minutes. When he did he noticed the gauges going up and down very slowly so he knew something was off. He checked all of the register air temps throughout the upstairs and they all were reading a bit different. He went into the attic and as you will see in the pictures found a hack job that Allen at M&A HVAC did. During one of the several calls to fix the same issue Allen replaced the evaporator coil. You can see it was a very botched job. The evaporator coil isn’t even in there right and then he tried to put masking tape to seal the corners. Very shorty job. You can see that gaping hole in the first picture is letting cold air blow out into the attic. The second picture shows where the ductwork was either stepped on or ripped apart so they could have air blowing on them while they worked as it is hot up there. Keep in mind all of this was brand new installed 3.5 years ago and perfect before he came in. The third picture is two lines he installed for a filter and that gaping hole is also blowing out cold air. So all of the air is blowing into the attic which means there is not enough air or pressure blowing throughout the upstairs in order to get to optimal temperature. The New company that came out said he’s been going behind Allen‘s work for years fixing it. The new guy said it’s an absolute hack job by M&A.Hendersonville TN
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Work Description: hvac repair
Comments: I had a great experience with this company. My heat went out and we are new to the area so i used google to find a company. They were the first that had availability. The technician came out fairly quickly and was able to make a repair. The price was great and I am very happy. Thank you!Mt. Juliet TN
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Quality
Price
Punctuality
Work Description: Install of new furnace
Comments: Allen did a very good job today getting my furnace up installed today. He even offered to come early because of a cancellation which was helpful because I needed heat quickly! Also gave me tidbits of advice that were helpful too.Hendersonville TN
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Quality
Price
Punctuality
Work Description: HVAC
Comments: Great company. The tech, Kenneth, was ontime, curteous, and very professional. Had my heat up and running in no time. Definitely a company I recommend.Antioch TN
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Price
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Work Description: Split unit
Comments: Absolutely horrible so unprofessional the guy showed up at my house drunk all u could smell was alcohol he was drive a truck promised to make sure we got air bc I have a daughter with serious health issues then tells me it’s going be 14 days with no airGreenbrier TN
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Price
Punctuality
Work Description: Pathetic
Comments: I have had a horrible experience with this company. The list is long. It is Sept. 20. My ordeal started on Aug 26. Here is my current situation. Have a downstairs unit on the fritz. We have had around 6 service calls now. 3 techs. The last tech Brandon Miller began sending me explicit sexual text messages after his visit here. The company owner, refuses to acknowledge. I am certain that Mr. Brandon also tampered with our upstairs unit, as it mysteriously lost all of its freon over night with no explanation. Mr. Brandon then left his gauges attached to my ac unit. For 3 days. M&A is now refusing to complete work. My upstairs unit is completely screwed and my downstairs unit blows all the power to my lower level every time it turns on. I have a home warranty and they have refused, directly to the warranty company, to accept any future work orders for the screwed up work or fix their mistakes. THEN to add insult to injury....they have filed charges against me for harassment (trying to get them to complete work. It's been HOT.) And for THEFT. Because their tech LEFT THEIR GAUGES ATTACHED TO MY UNIT. And this is AFTER I contacted the owner Alan to make arrangements to return. Also contacted a police detective who offered to come and get the gauges and deliver them to m&a. Go figure. A 23 year old, a 20 year old and a damn drunk. Go figure. I have now had to contact another company to fix all of their screw ups. In addition, "little Miss Megan in the office would do better to find a job that doesn't expose her to the public as her insulting tone and attitude is probably the reason this has gone so far.Pleasant View TN
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Quality
Price
Punctuality
Work Description: replaced fan on my heat unit
Comments: fast work , clean and friendly and priced fair-
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