Description: You can also call 314-800-4726 for emergency repairs!
2 Reviews
Review MeSt. Louis MO
Overall
Work Description: TPO roof repair
Comments: I contacted Ludwig's Rubber Roof Recover after the contractor who installed my TPO roof ghosted me. I'll be honest, the roof I had was NOT installed right. James Ludwig came out and quoted me $2700 to repair, I even had some materials to help lessen the cost. After the initial attempted repair, I was told the roof was in worse shape than he originally anticipated, which I completely understood.I was told for an extra $700 he could make everything right, the roof would pass inspection, our home was guaranteed not to leak, and I was given a 7 year workmanship warranty.
Needless to say, after the first big rain, the roof leaked worse than ever. James came out the next morning first thing and apologized, he said it was his fault and accepted responsibility. I emphasized that if the house leaks again we need to discuss partial reimbursement. James agreed to that. Well, the next big rain we have a new leak in a new spot, not only is the ceiling damaged but also a wall. James is refusing to give me any money back and said we can "discuss fixing the drywall when the leak is repaired." I paid him $3400 to fix the leaks and he hasn't done that.
This is completely unprofessional. If you have a TPO roof and need it repaired, I highly encourage you to look elsewhere. I have thousands of dollars of interior water damage, and I'm out $3400 with a leaking roof. DO NOT USE THIS COMPANY.
Overall
Quality
Price
Punctuality
Work Description: Jim did flat, rubber roofs.
Comments: I recommend him. He is a great roofer. Even after five or six years, there are still no problems.-
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