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ESR, LLC

Main Services: All Phases of Home Improvement

Description: General contractor of all types

Service Area: Battery Park, Carrollton, Chesapeake, Rescue, Smithfield, Suffolk, Virginia Beach, Norfolk, Newport News, Hampton, Fort Monroe, Poquoson, Yorktown, Portsmouth

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6 Reviews

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Work Description: Flooring

Comments: Showed up 23 mins late without a call ahead and failed to answer my call at 15 min past the hour to check on his arrival time. He quoted me to replace damaged flooring boards in my house For $250. When I accepted - and I can’t make this up- he said “actually it’ll be $375, I just wanted to see what you’d say.” I looked at him puzzled and he went on to ask for s $100 deposit in the form of a post dated check because he “loses a lot of jobs when people don’t commit right away” I wonder why? Needless to say this is just a review of my interactions during a quote and doesn’t speak to his abilities as a contractor-

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Work Description: Switches/Outlets/Fixtures - Repair

Comments: Very attention-to-detail oriented. Great work as he explained his activities along the way. Will hire again if similar projects surface. Great work!
Thank you so very much for writing that review I really appreciate it we love what we do and we love helping people God bless you

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Work Description: Water Heater - Repair/Service

Comments: I was very disappointed with the service, They left my garage completely dirty with left over materials, I had to let them borrow my ladder and rags because they did not come with the equipment necessary to change out a water heater. I became an installer helper because one of the plumbers had a sever disability and could not help the other plumber lift the water heater in place. The one plumber doing all the work tighten the house cutoff valve so tight they could not open it to test the system. They left us without heat or hot water the entire night and most of the following day, I had to cut out some drywall and cut the old valve out and replace it myself. When I recharged the system the work they did leaked, I called them back to fix the leak, they fixed the leak turned the main gas line back on lit the heater and left without testing to make sure the system was working correctly, they didn't even test the lines for gas leaks. I had test everything myself, I had to bleed all the air out of the lines and leak test the gas connections for leaks. I also had the help them lift the old heater into the back of there pickup, I will never use them again, we paid them $800 for the installation, I definitely over paid for an incomplete job.
For one thing we did not borrow his ladder because we had our own ladder and he told us to go ahead and use his letter because he already had it there another thing we went down there and pick up the water heater for him and make sure he got the water heater because they was not going to sell it to him and I convinced them to sell it to us when we went on with it I just had surgery on my leg and I could not pick up as much as I should have that's the reason why the valve and the wall was defective we did not type it down so hard is spun around and broke off when he tried to turn it on that is not our fault that is what it is sits there and stays in place the whole time when you get old and you write get ready to turn them on and they break the inside guts so this guy right here can can follow on down the road because I don't really care I'm a good contractor and I stand behind what I do he's just a 00 sorry piece of crap man that all they want to do is bitching complain about everything

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Work Description: Install switch or outlet. No, there is no existing wiring.

Comments: Knowledgeable and friendly

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

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Work Description: Extensive work done extended the 2 bedroom 6 ft tore the wall down to make it a large bedroom, he added a full bathroom and made large closet for clothes, also put siding on the house.

Comments: He satisfied us, he did what we wanted, I like him and that’s important when someone is coming to your house and working every day.
Thank you so very much for the review
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