Main Services: Residential and Commercial HVAC
For over eighteen years, Hygrade Home Services, LLC has been the premier name in quality air systems in the Manchester and surrounding areas. Here you will receive the personal touch that you are looking for. Using only the best equipment and top-quality craftsmanship, you can rely on us for all your heating, air conditioning, and ventilation needs. Call Hygrade Home Services, LLC today.
PLEASE CALL TODAY 860-918-3068
13 ReviewsReview Me
Work Description: Air conditioningComments: My husband and I had Steve Clark come to our new house with our realtor to figure out that we needed a new motor for our air conditioning unit. He initially told us the part would take 3-5 days to come in. The part was received on a Thursday. We requested for him to come on a Friday which he agreed and told us he would be there that afternoon. After not showing up or calling, we called him on a Saturday and he said he would call us back in 30 minutes. After 2 hours, we called him and got no response. we then tried called him for several more days with no response leaving several voice messages. According to our realtor he answered her phone call and was rude to her. Needless to say, we are going with another company and our realtor from Berkshire Hathaway would never refer him again.
West Hartford CT
Work Description: Central air installComments: Steve and his team are outstanding. Not only does he price competitively but the people who completed the central air install in our home are some of the nicest, most communicative professionals I have encountered in the many home improvement projects we have taken on. Our house was a challenge, as it is a larger old home which provided no shortage of curveballs to the team. We worked together and found solutions and I was so appreciative of being included every step of the way (shoutout to Eric in particular for going above and beyond). We feel so lucky to have found hygrade. Steve is such a wonderful, hardworking and honest person and I know we can count on them. I couldn’t recommend them more highly.
Work Description: Appointment for air conditioningComments: Do NOT use this company. They promised to come to my father's house today to service his air conditioner. My dad is a 91-year old with a heart condition and we are experiencing a heat wave. He never showed. I called at the end of the day. All "Steve" had to say was they won't make it and will come tomorrow. I asked him if it was his practice to not call his customers to let them know so they could make other arrangements as ours is a serious situation. He literally said NOTHING. So I asked again, if that would not be a more honest business practice. Rather than answer my question he very rudely said, I'm not going to argue with you. You've called me dishonest so now you can find someone else to come out. We are going with SM Mechanical Services LLC in Wethersfield who tried to fit us in this evening even though I called well after hours. They will come tomorrow and promised to call a half hour before arrival.
West Hartford CT
Work Description: Central AirComments: We just had central air installed and would highly recommend the company we chose after many quotes. We had an outstanding experience hiring HYGRADE MECHANICAL SERVICES, LLC. We were told the job would take two days and it did. All the workers that were here are the best! Please don't pass up this company if you are thinking of getting central air, they do excellent work and are very reasonable. Call Hygrade for a quote like we did, you won't be disappointed PH: 860-918-3068. Their customer service is excellent and that's a rarity these days!
Work Description: We had Steve Clark & his guys install our air conditioning about 5 years ago & they were fine. Last year, we tried to get a tune-up with him and all summer, he either wasn't getting back to me or just not coming when he promised. I tried again this year.The first time, he promised he'd call me on Thursday morning and let me know what time he was coming on Thursday afternoon. He never called or showed up. I called him the following week and he said 'let's set up an appointment right now', so we set one up for Thursday at 3:00. By 4:30 that day, I had not heard for him, so called to see if he was still coming. Never heard a word from him! I realized they get busy, but at least a phone call would have been nice after I have spent !so much time waiting around for him. Well...no more as I would not do business with him again and I would NOT recommend him at all!Comments: We had Steve Clark & his guys install our air conditioning about 5 years ago & they were fine. Last year, we tried to get a tune-up with him and all summer, he either wasn't getting back to me or just not coming when he promised. I tried again this year.The first time, he promised he'd call me on Thursday morning and let me know what time he was coming on Thursday afternoon. He never called or showed up. I called him the following week and he said 'let's set up an appointment right now', so we set one up for Thursday at 3:00. By 4:30 that day, I had not heard for him, so called to see if he was still coming. Never heard a word from him! I realized they get busy, but at least a phone call would have been nice after I have spent !so much time waiting around for him. Well...no more as I would not do business with him again and I would NOT recommend him at all!
Work Description: Install of a mini split a/c systemComments: Excellent service and very reasonable prices....we had a system installed took less than 4 hours and we would buy and have another system installed without hesitation
South Windsor CT
Work Description: Replaced missing duct work in the atticComments: inspection, quote and repairs all done on time as promised. Great Job.
East Hartford CT
Work Description: Clean and maintain ac unitComments: Great group of guys to work with already recommend to friends and family will do business again real soon
Work Description: needed the furnace cleaned and fixedComments: Steve and Nick were great. ontime, friendly, punctual and did great work. I shopped strictly by price and thought I might regret that. As it turns out I ended up finding a new furnace company. I will also be using Hygrade in the spring to convert our oil furnace to gas. If you do not call Steve at best you are losing money and at worst you are getting contractors that do not hold a candle to Steve and Nick
Work Description: Installation of a complete new air conditioning system.Comments: Steve & his crew were excellent to work with. They always kept us informed of what they were doing & completed the job in the timeframe estimated. They cleaned up at the end of each day, so our lives were not disrupted at all. I would not hesitate to recommend them or use them in the future.
Work Description: Hygrade Home Services sold and installed a beautiful Condensing High Efficiency Wall Mount Gas BoilerComments: Hygrade Home Services LLC" Steve "the owner was very nice, he give us a very good price,his price was the best of all the other HAVC Contractor's ,Jason and Nick the installers very friendly, they did a great job and clean up very nice. We recommend this company 100%, they believe in customer satisfaction garantee 100% Hygrade Home Services IS definately a 5***** Stars Contractor." we will always use this contractor for any future work from now on.
Work Description: Replaced old oil boiler with new.Comments: I had 3 other quotes, by far Hygrade was the best. They offered a very straight forward approach, no hidden cost, no BS. No upselling. Dealing with them was a refreshing change.
The end result was a well built, well installed new boiler system. I'd hire them again.
Work Description: replaced 2 existing air conditioner condensers and handlersComments: great job very knowledgable