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Hope Refrigeration and Electrical Services

Main Services: AC/Electrical

Description: Where are a local family owned company

Service Area: Phoenix, Mesa, Chandler, Gilbert, Scottsdale, Paradise Valley, Rio Verde, Fountain Hills, Tempe, Cave Creek, Carefree, Apache Junction, Bapchule, Chandler Heights, Queen Creek, Higley, Sacaton

What sets us apart from other contractors: We understand the struggles of life and we are not here to steal or cheat from any one of our customers

We are best known for: We are best known for here I hope Ac and Electric services is to help people out we make people or family when they call us they are priority. There’s nothing that we won’t do for our customers that we wouldn’t do for our own family we go over and beyond to get peoples air-conditioning or electrical issue solved in a timely matter. The thing that we hate the most is people taking a vantage over somebody overcharging them.

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6 Reviews

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Work Description: Central A/C - Repair/Service

Comments: The worker was punctual and arrived in the time interval that was indicated. However, he did arrive reeking of marijuana. While I have no problem with what people do in their free time, it is unprofessional to arrive at someone's house after hot-boxing their van. I am getting a second opinion on the report.

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Work Description: Ceiling Fan - Repair

Hey Jacqueline I am sorry to see that you gave us a four star review. We always do our best to explain and to give our upmost respect to all of our customers and let them know exactly what it’s gonna cost them before we even start that way you can feel comfortable with the price. I’m so sorry that our price was it good for you but I promise you it was a very fair price I gave you. Thank you and we appreciate you allowing us to your home to do work for you and will come and do work for you any other time. Have a blessed day

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Work Description: AC

Comments: The last month has been let down after let from different contractors and Refridgeration guys promising to be here and complete the work, so I wasn't really expecting anything different from these guys. I WAS WRONG!!!!
I called them late yesterday afternoon and was told they would meet me at my shop between 7am and 7:30 am depending on traffic ( I was thinking here we go again another no show).
How wrong was I ??? The guys showed up on time, completed the work on my refrigerated display unit, cleaned up and the price was very fair.
You maybe thinking to yourself "well there just doing their job"
Believe me its hard to find people who show up on time, get the job done and they don't rip you off. I will definitely be call Hope Refridgeration again for all my electrical and Refridgeration needs.

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Work Description: AC repair

Comments: Doesn't anybody repair A/Cs anymore? I am sure you are wondering, too. That's why you're reading this review. So the drip pan on my A/C evaporator unit was rusted out and leaking water from the ceiling. I must have called seven A/C repair companies, and they did nothing but have someone in their "sales force" call me back and use all kinds of scare tactics to get me to buy a new unit. It didn't make sense to me because my A/C still cools my condo nicely, it's just drippy.

Exasperated, I went on Craigslist hoping to find someone to do the repair, and the second place I called was Hope Refrigeration. I didn't realize I was talking to the owner, Victor, at first, but to my surprise, even before I could finish telling him what the problem was, he knew EXACTLY what was causing the drip pan to leak, and how it needs to be fixed. He knows his stuff, and is very knowledgeable!

It was the weekend, and since it wasn't an emergency, Victor came out on Monday to get model number, take some measurements, etc. He called me back the next day to tell me that the company doesn't make these drip pans anymore but can "fabricate" one; however, it would take 10-15 days. Victor came up with an even better solution: He has a contact that owns a metal shop that can make one, with exact specifications, in two days!

Just like he promised, within two days, Victor and his team were out to install the brand new drip pan. They showed me the old one after they removed it. What a mess! It was completely rusted and corroded. This new "custom" pan is a markedly improved version. It has newer-style insulation, and a rubberized sealant for extra protection. These guys could probably start a business repairing these drip pans that obviously have some sort of defect.

So if you are in need of A/C repairs and "hoping" to find someone who is polite, knowledgeable, capable, and won't try to talk you into unneeded, expensive repairs, I would definitely give Hope Refrigeration a call.

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Work Description: Patio Lights

Comments: We had a handyman out to our home to hang some patio lights. In the process, something happened where we could not get any electricity. I called Hope, and they came out the very same day. They were able to diagnose the issue and fix the problem easily. They worked very neatly and efficiently. I will be using Hope from here on out! HIGHLY RECOMMEND.

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Work Description: Light Installation

Comments: Victor was prompt and was able to get out to my house to help me install a couple of newer style lights into an older home. He was very helpful and helped me out with a couple of other projects as well.

Also he gave me a quote to get the job done where as other electricians gave an ambiguous price based on hourly rates. Will definitely use again.
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  • HVAC License in AZ :
    #321644
    Electrical License in AZ :
    #321644
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