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Fox Mechanical Heating &Air LLC

Main Services: Repair & Replacement of residential and commerical air conditioning & heating.

Description: At Fox Mechanical our customers come first. We know that when your home is not cooling or heating properly it can add stress to the whole family. That is why we have many different payment options to suit your needs. We accept all major credit cards as well as cash and check. We also have financing with approved credit.

We can service even the toughest units out there. And when it is time to purchase a new one, our highly experienced sales staff can get you a great deal that your family can afford. We believe in selling the best equipment that will last to get the job done. Our main brands that we sell are Trane, Lennox, Rheem, Comfort Maker, Frigidaire and Goodman. However, if you have any other brand in mind we can certainly install to your wishes.

TACLB60626E

Service Area: Allen, Carrollton, Flower Mound, Plano, Frisco, Garland, Grand Prairie, The Colony, Lake Dallas, Little Elm, McKinney, Prosper, Rowlett, Cedar Hill, Desoto, Duncanville, Ferris, Forney, Mesquite, Palmer, Red Oak, Dallas, Anna, Arlington, Aledo, Alvarado, Azle, Bedford, Boyd, Burleson

What sets us apart from other contractors: Family owned and operated

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48 Reviews

Review Me

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Work Description: Installed two new Air Conditioners

Comments: I received estimates from several providers. Fox gave me the best price for two Tranes. The installers did a great job! Very professional. Wayne, Lyn and Raymond were great to work with. Raymond was very thorough and patient explaining details to me. I had a great experience. I strongly recommend them.

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Work Description: Central A/C - Install/Replace

Comments: they did a great quality job
Thank you sir, keep in mind that we have a referral program if you refer someone and they purchase with us you get a 100.00 dollar fee.

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Work Description: Central A/C - Install/Replace

Thank you very much, keep in mind we have a referral fee of $100.00 if the referee purchases with us

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Work Description: Install two new condensers

Comments: I am not standing by my excellent review above until I get a determination from Wayne Fox of Fox Mechanical that they will return without charging me the several hundred dollars they want to do something that should have been done on install. We spent over $8,000 for two new condensers. The next morning, our secondary overflow was putting out water, now our second secondary overflow is pouring out water. When I contacted Fox, they told me I would have to pay for them to come out and blow the lines, that, "they don't work for free." I've discussed this matter with several different companies, and they say since I spent $8,000, they should have blown out the lines and not charge me $319 to blow them out after they were overflowing the next day after install. They could have caused a vapor lock or introduced debris into the lines when they installed them. And they are now telling me our new units put out more condensation than our old ones, so they definitely should have known to blow out the lines. So here I am a few weeks later looking at the prospect of paying several hundred dollars after I just spent $8,000. Really leaving a bad taste in my mouth and don't think this is right. I've asked for the owner to call me, but haven't heard from him yet.


MY FINAL UPDATE.
After being yelled at and overtalked and argued with by Lynn, who said she doesn't have to have her husband, the owner, call me "just because I say so," and their "tech," who immediately told me "he doesn't work for free," and trying nicely to work something out with them over two days about my leaking units, I called other AC companies to run my situation by them. Each of them said they should have come right out and taken care of it, even if it was 11:00 at night, or they should have included blowing out my lines in the price. After such shocking behavior by the owners wife and tech, and never being called back by the owner, I hired another AC company to fix my problem. He was a super nice guy. By arguing with me immediately over coming back to see the problem, they lost the service contract that I purchased with the new company that fixed my problem, paid them for their service on my problem, and will be purchasing a $10,000 new system from them when our third system gets replaced in the near future. Fox lost so much business by being so nasty.

Back story, although it is below in other review: The salesman was so nice and II went with Fox spending over $8,000 for two new condensers. The next morning, our secondary overflow was leaking. I decided not to call then and talk to my husband about it. Then another secondary overflow that had never overflowed before was putting out lots of water, so I sent a text of the pictures. Fox told me I'd have to pay to have my drains blown out, over $300. Told them I didn't think that was fair and after talking to other AC companies, found they should have done that when they installed the condensers, including it in the price. The owner's wife was super rude on the phone while I was trying to be patient and polite. The more we talked, the ruder she got. Then the tech called and was rude as well. I couldn't believe this was happening! He said he would blow out two lines for the price of one PLUS a service call, after I'd spent $8,000 with them two weeks prior. That was their follow-up service answer after having a problem with install. Unbelievable. So rude. Told him I would get quotes, but did not cancel him. I called the office again and asked nicely for the owner to call me. The owner never called me and the tech didn't show up! I couldn't believe it. Called the company this morning, and owner's wife Lynn was so rude, it was unbelievable. She was shouting all over my talking and wouldn't let me say anything, then she hung up on me! Shocking behavior. I asked her to stop so I could respond to her and she wouldn't. The only thing I did make out that she was shouting was that she didn't have to have the owner, her husband, call me just because I say so! What? What kind of answer is that to a customer? I was stunned! I was just trying to work out something reasonable with one of them, but they were so rude, it couldn't be done. Then the tech starts texting me and arguing and harassing me, arguing with everything I said. Again, shocking behavior from a company I'd just given over $8,000. They could have made a vapor lock when they installed, or they could have introduced debris when they installed, or they could have told me that the new condensers produce so much more condensation that I needed to have my lines blown, but they did not take responsibility for any of that. Now I know why they have bad reviews here and bad rating with BBB. Stay far, far away from this company or you may have an experience like mine and others have outlined in other reviews about them.
Yes this is Wayne with Fox Mechanical we installed 2 Condensor Units on her existing inside units, the inside unit had a backed up drain which we told her 125.00 to come blow out drains, she had another company come out and charge her 350.00, which this company also told her we should of done it for free. Looks to me like other company way over charged her. Can't make everyone happy as I even offered to come out for free.And was very rude on phone. Per Wayne Fox w/ FOX MECHANICAL

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Work Description: Central A/C - Install/Replace

Comments: Raymond was phenomenal! Really appreciated the time he spent looking at our system and explaining everything. He was terrific. When we made our decision to go with him, unbelievably, he came right over to do paperwork and had two condensers installed the same day! Wow! Installers were great and had both installed in no time. Incredible service in this heat when everyone is so busy! Thanks Raymond and Fox!!
Thank you very much, if you need anything feel free to call us back

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Work Description: Heat Pump Install

Comments: Josh was excellent with his outstanding offer for a 5 ton, 16 SEER Trane heat pump and A variable speed air handler, along with a 4” filtering system and two Trane WiFi digital thermostats. He came to our home on Friday morning for our discussion/explanation and agreement on the very best pricing of five contractors that I thoroughly researched and vetted. Fox was the best in all respects. The following morning Adam and Tito arrived in the morning, explained everything and answered all questions, installed the complete system and cleaned up everything after they finished, five hours in and out. Very knowledgeable, professional, hard working, pleasant and safe. Highly recommend Fox Mechanical and will use them when it’s time to replace our 3 ton system. Thanks loads To Josh, Adam & Tito.
Thank you very much

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Work Description: New heat and air

Comments: Great job, very knowledgeable and did great work. Love my new Trane, Thanks to Raymond,William and Dillon!!!
Thank you very much

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Work Description: Brand New Trane AC System

Comments: I just installed a Brand New 4-Ton 16 Seer Trane System for an amazing price, they can not be beaten for price and professionalism in the DFW area. The entire process lasted just 4 hours, from 8:30am to 12pm, disassembly of the old units and installation of the new units. They even cleaned up the attic insulation on the floor and hauled off the old AC and Furnace. Highly Recommended! I'm glad I chose Fox Mechanical over the others, such an amazing hassle free experience. Thank you from the residence of Birchwood!
Thank you very much, wanted to take a minute and let you know about our referral program it’s 100.00 if you refer someone and they purchase a system with us, glad your happy Fox Mechanical

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Work Description: Central A/C - Install/Replace

Comments: I have been very satisfied with the performance of the central A/C. The rep. that came to give me the estimate was very professional and knowledgeable of the product. The two men that came to install the A/C were very professional and did the work in a timely manner. They put down tarps and cleaned up after they finished.
Thank you very much

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Work Description: Central A/C - Install/Replace

Comments: From Raymond (sales) to Jose and Christian (installers), my experience with Fox Mechanical was excellent. All were punctual and professional. The complete job took less than four hours. Price was very good too !
I highly recommend them for your A/C needs.
Thank you very much

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Work Description: Central A/C - Install/Replace

Comments: Great pricing and installation.
Thank you very much

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Work Description: Central A/C - Repair/Service

Thank you very much

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Work Description: Central A/C - Repair/Service

Comments: Great service and took the time to explain everything. No trying to sell me things I don't need. Will definitely use them again.
Thank you very much for your business, we have a referral fee program if you refer someone and they purchase it’s a 100.00 bill for you Thank you Fox Mechanical 817-244-4888

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Work Description: Central A/C - Install/Replace

Comments: Great product, and a very low price.
Thank you very much for your business, if you need anything please don’t hesitate to call us

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Work Description: Heat Pump Install !

Comments: Raymond and the crew Jose and Christian treated us very good. We liked what they offered and when another company under priced them they match them,w and we got the system we wanted. Thanks Fox Mechanical!
Thank you very much, let us know if you need anything. Fox Mechanical

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Work Description: Central A/C - Install/Replace

Thank you much

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Work Description: Central A/C - Install/Replace

Comments: Cant beat them in price! Best in town. Ask for Adam
To install it for you. Super qualified AC technician!!
Thank you very much

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Work Description: Heat Pump Install

Comments: Very Prompt, competive price, good quality workmanship except for thermostat that shut off, but they got back to me right away.
Thank you very much for letting us earn your business

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Work Description: Central A/C - Install/Replace

Comments: Mr. Raymond G. was professional and experience about the a/c unit and provided us with all the information about their payment plan options.
Also the installer Mr. William was very experience and he cleaned up after the job was completed. Thank you.
Thank you for your business

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Work Description: Central A/C - Install/Replace

Comments: Fair (excellent) price , quick , nice , exceeded my expectations!!! Definitely will recommend these guys to family and friends! Check contractors and compair , you will not be disappointed. Most estimates where almost twice as much , these guys want to do a job and make profit , but not at your (double) expense. Very fair , new unit , just what they said they would do. I trust them!!!
Thank you very much for letting us earn your business

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Work Description: Heat and air

Comments: Jose And his crew were awesome . Raymond the salesperson was very informative about what we needed to know about central heat and air and the company he works for Fox Mechanical I was really impressed with the way everything was done Thank y’all very much!!!! Deborah And David Beayrd
Thank you very much for your business, let us know if anything goes wrong

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Work Description: Heat Pump Install

Comments: Fox Mechanical was straightforward and not trying to sell anything that I didn't need or want. The technicians were punctual, polite and hardworking. The new unit was installed and has been running well for almost a week. I highly recommend them.
Thank you very much

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Work Description: Central A/C - Install/Replace

Comments: Came to give an estimate on Saturday afternoon, installation was done Monday morning.
Thank you very much

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Work Description: Central A/C - Install/Replace

Comments: My old unit was dead in the hot Texas heat so I needed a new system quickly. Fox Mechanical responded to the bid request immediately and offered the best price of the six companies that bid. However, they said they were offering a 16 SEER system but the energy guide on the unit says its 13-14.
I asked them to install immediately and they showed up on time the next day,. It took all day(9 hours) to do the install vice the 4 hours they expected. The System worked good after the install, but they had to return the next day as the drip pan was filling up with condensation and over flowing into the drip line. They came out and corrected the issue with no hesitation and so far its working well.
Another install issue is there seems to be one panel missing on the compressor unit leaving wires visible.
The install crew was friendly and punctual.
Thank you very much

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Work Description: Central A/C - Install/Replace

Comments: My A/C went out on a Friday. I got a few bids to replace it. Fox Mechanical was one of the best prices. Once we made the decision on Sunday (when they came out to give the bid)., they fit us right in the schedule. Monday at 1:00 pm I have my new a/c installed and running.

Thank you Fox Mechanical!
Thank you for your business, call if you need us Fox Mechanical

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Work Description: Central A/C - Repair/Service

Thank you very much

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Work Description: Central A/C - Install/Replace

Comments: This company was not the least expensive but you get what you pay for. They did a great job
Thank you for your business

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Work Description: Central A/C - Install/Replace

Comments: I was sold on the company as presented by Raymond, the salesm an and the reviews by others. The cost was the same as another I had been quoted, but more benefits.
Thank you for your business if you need anything please let us know Thank you Fox Mechanical

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Work Description: Central A/C - Install/Replace

Thank you for your business, don't hesitate to call if you need anything

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Work Description: Central A/C - Install/Replace

Thank you for your business, please let us know if you need anything

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Work Description: Central A/C - Install/Replace

Comments: Fantastic service and great price for our new Goodman 16 seer 4 ton system with gas furnace. Raymond, William and Phillip are great.
I will be giving their information to friends, neighbors and family
Thank you if you need anything please let us know

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Work Description: Furnace/Heating System - Repair/Service

Comments: Was very punctual and professional
Thank you very much for your business, if you need anything give us a call

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Work Description: Central A/C - Install/Replace

Comments: Good people, good service, good price. We are very pleased we gave them our business.
Thank you for your business, if anything comes up please give us a call

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Work Description: installed a new a/c. Josh was very nice and him an his co-worker did a very good job.

Thank you for your business, if you need anything let us know Thank you Fox Mechanical

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Work Description: Heat pump was blowing warm air

Comments: The guys came ,found the problem, fixed it, and presented the bill. They were knowledgable and friendly. And!!!! The bill was way less than I thought it was it was going to be.
Yes,I will be using HomeAdvisor again . I will also use Fox Electric in the future.
Thank you for your business Fox mechanical

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Work Description: Keeps freezing up and doesent blow out of other vent except kitchen

Comments: Young man that came out was delightful and appreciate him very much and good experience
Thank you for your business Fox Mechanical

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Work Description: Replaced A/C coil

Comments: On time,good service,came back 1 hour to check make sure the system work
Thank you for your business Fox Mechanical

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Work Description: Very professional

Comments: Excellent
Thank you for your business Fox Mechanical

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Work Description: Prompt efficient service. Price well below competitors. Will wait to review long term service after a couple months.

Thank you very much

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Work Description: Replaced furnace and air conditioning units

Comments: Dishonest. They re-used parts of my old furnace. They told me entire unit new. System never worked properly. Horrible experience. I do not recommend. Run the other way.
This customer had another company tell her we used old equipment of hers which is not true. It was 16 seer Trane brand new equipment in box from Trane. Trane even told her by the model and serial numbers that it was new. Bent over backwards to try to make her understand but could not do anymore for her.

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Work Description: very professonal

Comments: very friendly and good job
Thank you very much

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Work Description: Installed new A/C unit and furnace

Comments: Did a great job. Only took 4 hours. Very pleased
Thank you very much

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Work Description: installed a complete new 2.5 ton rheem heat pump r410a

Comments: very good quick install...I would recommend fox mechanical.
Thank you very much

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Work Description: Install new A.C. system

Thank you very much

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Work Description: replaced 5 ton r22 with 410a trane xr 14

Comments: good price, on time, polite people, did what they said would do.
Thank you very much

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Work Description: Leak in unit

Comments: No complaints, very happy with Gordon,only was a few hours and air was up and running
Thank you very much

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Work Description: No install, awaiting estimate on replacement of unit.??

Thank you very much

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Work Description: Replacement of Air Conditioning Units.

Comments: From the 1st call from Wayne through out the process of examination and replacement of the AC units the entire team was professional, courteous and worked diligently and in a timely manner. Thank you to Joe and the entire Fox Mechanical team for getting our home cool again.
Thank you for your business, call us if anything happens to the system, ormwhen it comes time for a preventative maintenance.
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