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First Time Plumbing and Heating Inc

Main Services: Full Service Residential and Commercial Contractor, Gas Lines, Sump Pumps & Ejectors, Water Heaters

Description: Our company First Time Plumbing Sewer & Drain is a full service contractor servicing all of Maryland, DC and surrounding areas for Residential and Commercial customers. With over 30 years experience we specialize in all household plumbing, drain and sewer cleaning, water heaters, installation, repair and replace main water lines, cooper repiping, leak detection and investigation, maintenance and repair of all plumbing fixtures, gas leaks and any other plumbing problem your home or business requires. We also work with remodeling and new construction. Our company is available 24/7 to assist you with all your plumbing needs! We pride ourselves on prompt, courteous, and professional service and customer satisfaction is number one for our company. Call us Today at First Time Plumbing Sewer & Drain Cleaning.

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8 Reviews

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Work Description: Fixed leaking coupling in kitchen sink and broken refrigerator line.

Comments: This is the second time I have used First Time Plumbing and Heating. The first was in January 2013 for a blocked toilet line that was leaking badly and flooding my 1960s-era condo and the second to repair the damage done by another emergency plumber who I hired while on travel in July through an Angie's List contractor to snake a blocked drain (would have preferred to use First Time Plumbing but I did not have their contact info on hand and the house sitter was concerned the water level was rising). I came back to find my kitchen sink cupboards completely soaked - the emergency plumber told me to call him if the water came back but then refused to come back when I confirmed it was a leak...he even suggested there must be another problem.

I called First Time for help --by this time the copper pipe from my refrigerator had completely snapped off and was pouring water. First time couldn't find someone to come out immediately on a Sunday night but they patiently walked me through how to turn off the water to control the issue and then worked around my schedule to come the next day. They came right on time and spent a lot of time explaining exactly the problems with the original emergency repair from the other company and why it was leaking (the emergency plumber used the wrong coupling between a J pipe and copper pipe and also apparently broke the copper connection to my refrigerator while doing the other repair). First Time also took time to help me call my insurance company as well so I could get partially reimbursed. I had equally good service back in January.

I highly recommend them - they dependable, highly professional and reasonable...unlike some other companies out there.

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Work Description: Snaked main line through basement close-out, found problem 14 feet out and then ran 46 more feet to snake and clean the full pipe.

Comments: First Time Plumbing and Heating was fantastic and saved us on a Saturday afternoon. They were courteous, explained the problem, and went beyond the call of duty to "clean" the line. We were impressed.

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Work Description: During hard rain water/mud would backup in kitchen sink.

Comments: I called First Time Plumbing and talked with Rick concerning my situation. Although he could not get to my home the same day he called several times to get information in his effort to figure out what was going on. By the time he got to my home he was 99% certain of the problem. Before he got there he even determined the problem was not an inside issue but actually an outside issue. Upon his arrival he explained to me how city pipes were connected and the likely cause of the problem I was experiencing. He promptly resolved all issues, advised me what additional actions I needed to take and there have been no further issues. He also corrected problems beneath the kitchen sink I had not brought to his attention prior to his arrival. Instead of making the kitchen area a costly endeavor he resolved problems with minor corrections (I had been told previously that all pipes needed replacing). He did an excellent job both inside and outside. I am extremely pleased and will use First Time Plumbing for any/all other plumbing issues that may arise.

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Work Description: Main sewer line clogged backing water up to my house. Basement wash tub clogged.

Comments: First Time Plumbing stood true to their name. They gave me a set price and stuck to it. They were the only company to recognize that there were two separate water issues going on at the property and promptly fixed both. They even reported back to DC Water Company "ON THE SPOT" of their findings. Thank you for your promptness, your willingness to diagnose the issue, your honesty, and most of all your integrity. Thumbs Up!

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Work Description: The plumbers were very professional and punctional.

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Work Description: It is all the of plumbing service. I will to learn from you a better ideology and knowledge.

Comments: I appreciate your reply to me. God blesses

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Comments: I was pleased with the services provided by First Time Plumbing Sewer & Drain cleaning. They were very professional and prompt with providing services.
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  • Plumbers License in DC :
    #MD 65041/ DC 1135