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DSL & Sons Heating Cooling LLC

Main Services: Residential and light commercial .Installation repair, service heating and cooling oil and gas

Description: Your home is the most important asset you have, so when your home needs heating or cooling services, get yourself the best in the business, DSL & Sons Heating Cooling LLC! We’ve been in business for over 12 years, specializing in residential and light commercial HVAC work. All our experienced staff is certified and has been with us for at least 3 years. We only use the best materials available, and we hold ongoing training and safety seminars to ensure that the service installation and repairs we complete are up to top industry standards. We are fully licensed and bonded, and offer warranty and insurance for all services provided. Most importantly, we work hard to provide you with premium customer support. Our expertise covers all services in HVAC including, but not limited to: Heat Pump - Install and Repair, Hot Water equipment - Install and Repair, Central A/C - Install and Repair, Central Humidifier - Install and Repair, Furnace: Install and Repair, Oil tank installations, boilers, steam boilers, oil furnaces, Gas piping repair and installations, boilers, steam boilers, gas furnaces, Hydro air – installations and repairs, Heating Design, Engineering, Project Management, Permit Processing, Green Systems, and much more...Attention first time customers: Mention this ad and receive 10% off on completed services (Excluding installations of heating and cooling systems).

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Work Description: install a brand new walk in cooler and freezer

Comments: Well first he didn't put enough of gas in the freezer in the spring, which lead to the unit shutting down in the winter when we close costing me $2500 in food. Your suppose to put extra in the spring warmer months so when the cold winter comes it has enough to run. Then he installed the hose in the freezer incorrectly causing the drain not to properly drain. This causing the head unit to freezer and the whole walk in freezer to become a ice skating rink. I called Derek the owner up and in the text he said ok I will be there Monday. Lets say I waiting all day long Monday no show, I texted him this morning May 23 2017 and the response I got back was I'm way to busy call someone else. Then he followed up with that part was only 30 day warranty. Now that maybe the case but I gave this gentleman over 4k in the past 2 years. I never came at him when my freezer stopped working and cost me 2500 in food and another $450 for emergency call because he wouldn't answer on a sunday. Now I'm a small business owner and we are seasonal establishment that's been in business since 1956 we work extremely hard and this guy doesn't care about his work or reputation. I would highly recommend finding someone with A+++ ratting even if it may cost a few dollars extra. I was good to this gentleman I made sure they ate for lunch with his workers and I should of known when he didn't leave the server on a free $45 tab.
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  • Rhode Island HVAC in RI :
    #7681