Main Services: Roof installation, Gutters, Windows and Siding
Description: Calling us first to make roof repairs can help stop leaks and avoid additional expensive damage. Any water entering your home can cause serious structural harm to your walls, ceilings, floors, frame - even your foundation. That's why it is important to make roof repairs as quickly as possible.
Service Area: Cedar Creek, Staples, Round Rock, Round Mountain, Mc Dade, Del Valle, Cedar Park, McNeil, Weir, Driftwood, Fentress, Rosanky, Paige, Bastrop, Johnson City, Marble Falls, Wimberley, Maxwell, Smithville, Mc Queeney, Austin, Belmont, Elgin, Spicewood, New Braunfels, Prairie Lea, Manchaca, Dale, Hutto, Red Rock
What sets us apart from other contractors: Quality is our main source of pride at Discount Roof, USA!
We are best known for: Malarkey shingles and Leaf Blaster Pro
4 Reviews
Review MeAustin TX
Overall
Work Description: Solar Repair/Reinstall
Comments: I am 10 months into trying to get paid for services provided to Discount Roof. I was contacted by the owner, Brian Widmyer, (who I have known since 2015) to have my crew remove and re-install a solar system for one of their roofing jobs.This was the most arduous job we have done due to poor installation the first time around but nonetheless, we took it on as a favor to Brian. We even went as far as to replace the inverter and re-install new racking on the system. When these extra needs were discovered they were presented to Discount Roof and approved directly by Brian.
Since the completion of this project, I have been passed off to different employees who take turns ignoring phone calls and emails. After Brian stopped answering messages and their sales rep had quit working for Discount Roof. I was passed along to Carlos Luquis who proceeded to ignore my responses only after I assisted him to collect the insurance check from the customer which they didn't even know was waiting for them. After that, I was lied to about problems with the insurance company. Then passed along to Calvin Cobb who is supposed to be in charge of accounting but spent his time insulting me over email and (I am not exaggerating) name-calling as though he is a child. In my 15 years managing businesses I have never met an adult who behaves like this in a professional setting.
Before some rebuttal is given by DR: I have been in the solar industry since 2012 and take tons of pride in providing great service to all my customers. All services have been completed long ago by my team. I am in direct communication with the customer and he has literally left us 5-star reviews. I personally walked the customer through all the steps of using his new system and his insurance company has disbursed all funds to the homeowner and DR. This project was completed at cost and DR has an itemized list of every expense. My company has received a total of $0.
Coming from generations of Veterans, I had sent dozens of jobs to DR with trust but it has become clear that respect for the Veteran community doesn't mean the same for everyone.
I share this experience as a warning for anyone who is entrusting this company. If Brian Widmyer and Carlos Luquis are willing to do this to someone they have known for years and has sent him plenty of solid roofing jobs. What are they willing to do to potential customers?
I will be revising this if there is any attempt to remedy this problem.
New Braunfels TX
Overall
Work Description: Roof Repair - Metal
Comments: We have put down a deposit to have repairs done. So far all is well,however, have not received a date when work will begin.
Austin TX
Overall
Work Description: Seamless Metal Gutters - Install
Comments: There was a little miscommunication in the beginning, but they came out and did a great job.Austin TX
Overall
Quality
Price
Punctuality
Work Description: Roof Repair - Asphalt Shingle
Comments: Quick and efficient. Finished job was excellent.-
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