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Crystal Clear Drains & Plumbing

Main Services: PLUMBING

Description: Good day to you,
here at Crystal Clear Drains & Plumbing, we pride ourselves as friendly knowledgeable plumbing specialists in the Bay Area and Sacramento. We've built a great reputation for customer satisfaction.
Call us today for a quote! 510-988-9661 or 510-274-3085

What sets us apart from other contractors: Our prices are affordable

We are best known for: Drain Cleaning

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15 Reviews

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Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Very good service and excellent work. Also responded to fallow up problems very quickly. They took less than an hour to do the work and the price was very reasonable. Well done all the way around, I could not ask for anything better.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: George was not able to complete the job but Alex came the next day to fix and finish. never did get a receipt for payment

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Very good service and detail work. I had one problem and the repair man came back and fixed the problem ASAP. I would refer Crystal Clear Drains to my friends. Job will done.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Was on time and very professional thanks Mr.Strohl

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Work Description: Fixed clogged toilet.

Comments: Very prompt service. Toilet fixed. Thank you!

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Work Description: Never showed up

Comments: WHAT A WASTE OF TIME. STAY CLEAR OF THIS ONE. I spoke with them after being referred to Alex and Roberto from http://www.plumberinoakland247.com/ at (510) 398-4348. I then was talking and texting (510) 274-3085 starting no Thursday, 3/11 afternoon. They had wanted to set-up an appointment for 8:30AM. My tenant thought that was too early, so they said they could come by later. I followed up after I didn't hear from them in the afternoon and was told to communicate by text message. They said they were very busy today and could come tomorrow morning. I confirmed 9AM-12PM per my tenant's availability and to ensure he didn't propose returning too early again. He requested my address, after I provided it to him I confirmed that I would receive a free estimate as advertised.

He then told me it's not free, the estimate meant visible estimate and not a diagnostic. He then told me to please go and look for another plumber. I'm trying to be compassionate and I understand many of us are busy and stressed with work and life right now. However, this has been part of an on-going problem for nearly a week due to a natural gas leak. We had called PG+E who came out earlier yesterday, Thursday, 3/14 to check out all the gas lines, shut them down, pressurized them, and determined the source to be from the kitchen sink possibly coming up from the sewer and advised me to call a plumber. That's when I reached out to this company for assistance and explained what had happened. I had reached out to another plumber who would have been able to come at the same time, but I told him that I would wait since I had thought I would be receiving a free estimate for the work. So, now I need to try to re-schedule with that other plumber who was referred to me.

Save yourself the trouble and find another plumber.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Juan came to add a shut-off valve in the copper line for our refrigerator water and ice maker. He arrived on time, and was done in 30 minutes. With no leaks.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: He did a good job putting the garbage Disposal in but he didn't replace the top drain. Left the old one in. He found the drain trap needed to be replaced but didn't ask if I wanted to let him fix it. I would have paid for the extra work. So now I have to get down there and fix it myself. Problem with my back. That's why I had them put in the garbage Disposal.

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Work Description: Plumbing - stopping sink from backing up when dishwasher or sink was used.

Comments: Contractor investigated quickly and did not try to waste time; tried several solutions w/o success and said would have to return the next day. He included the work already done under the free estimate, and quoted a price that was very good. The next day, members of his staff arrived and fixed the problem. They were very polite, worked quickly and, wonders of wonders, cleaned up very nicely after themselves. I recommend this company highly.

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Work Description: Toilet repair

Comments: Fixed 2 toilets

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Work Description: Repair or Service a Water Heater

Comments: He fixed promptly and very timely

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Work Description: pipe repair

Comments: Very impressed with the entire experience

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Work Description: Drain Clog/Blockage - Clear

Comments: quick job. problem with outdoor drain. problem fixed in rapid time.
they were late.

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Work Description: Water Heater - Repair/Service

Comments: Worker somewhat not prepared as He needed help lifting the tank and placing into place. As well was not prepared to complete invoice (No pen or pencil) or to write on take the date installed for insurance purposes (no marker). Also did not. Lean up materials and area after installation completed. Was very knowledgeable of water heaters and pros an cons of different types.

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Work Description: Leaky Toilet

Comments: On Time. Very Profensional.Left no mess.
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  • CA Plumbing License in CA :
    #903378
    CA Flooring License in CA :
    #903378
    CA Electrical License in CA :
    #903378
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