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CMS Plumbing

Main Services: Residential and Commercial Plumbing

Description: At C M S Plumbing you get quality plumbing at the most reasonable prices around. We believe in doing the job right the first time, on time, and above and beyond your every expectation of what a plumber is about. We are prompt, professional, and courteous and offer 100% customer satisfaction, guaranteed. We offer free estimates and a 10% discount for first time customers. So make the right choice and call C M S Plumbing today for all your plumbing needs.

Service Area: La Honda, Loma Mar, Los Altos, Menlo Park, Atherton, Portola Valley, Mountain View, Redwood City, Sunnyvale, Palo Alto, Stanford, Fremont, Newark, Sunol, Alviso, Aptos, Ben Lomond, Boulder Creek, Brookdale, Campbell, Coyote, Cupertino, Felton, Holy City, Los Gatos, Milpitas, Morgan Hill, Mount Hermon, New Almaden, Redwood Estates

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13 Reviews

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Work Description: Clear drain clog

Comments: Hidden charges - stay away

Got them to fix the main drain clog. The owner quoted $150 per hour on phone, the guy who came to do the work was actually pretty decent and got the job done in 10 min, but alas their minimum charge is of 1 hour, so had to pay that.
So, they charged $156 for the 10 min job.
Now the real surprise come up when they invoice me for an addition ~$50 for some hidden charges -

$5 for gloves (really? - why did they not tell me about this earlier - I could give them extra pair of disposable gloves)
$10 for travel (wow so $156 for 10 mins does not cover travel - again really? that way every service should have extra charges for travel)
$30 for machine charge - again seriously - isn't that part of the jobs

Why don't they charge for every screwdriver and any other tool they use in addition for $156.

Total came up to $201 - I managed to find a 10% coupon online, but still ended up paying $181 instead of $135 which I thought I would pay.

Not fair pricing, would never call them again because I do not know how much I will need to pay for the tools they use

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Work Description: CMS replaced a sink and toilet for me.

Comments: I found them to be honest, courteous, clean and on time. Awesome Job!

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Work Description: Courteous and on-time. 45 feet of snake later our drains were clear. Nice work.

Comments: Quite honestly they were the only company to bother calling me out of the four that Networx suggested. But once they signed on they followed through till the job was done. Well done.

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Work Description: Replace the shower control fixture.

Comments: Great job. I am having them complete more tasks.

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Work Description: Plugged sewer line.

Comments: I was hoping the plugged sewer line would be easy to fix, but it was more difficult. CMS found that the plumbing was not done correctly and had to find other ways to fix the issue. They were courteous and gave full explanations of their work and answered all of my questions.

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Work Description: outdoor faucet leak turned into inerior plumbing leak as well.

Comments: the plumber did an outstanding job and went out of his way to do all he could quickly, effectively and explained and repaired everything to my satisfaction.

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Work Description: Replace old pipes with copper pipes and install a new water heater

Comments: CMS Plumbing was professional, prompt, and expert in diagnosing and solving our plumbing problem. They provide excellent customer service, are quick, affordable, and most importantly, they do quality work. I would highly recommend this company to anyone.

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Work Description: Drain blockage removed

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Work Description: Removed and installed kitchen
New Faucet and soap dispenser/dishwasher outflow unit

Reinstall properly a badly installed garbage disposal that was leaking

change handle and flapper on toilet,so it does not run

redoing the piping under the lavy sink that had been done wrong and restoring appropriate pressure to my new sink and faucet which had been botched by installers.

Comments: One of the jobs included them having to go to the store, I would have preferred that they had the part ( and oddball toilet flapper) or I had had one, but since they took care of several jobs, i feel overall ok about the extra time I paid for. they were good natured and low key so I could do my work while they were here. They cleaned up after themselves.

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Work Description: Replace agarbage disposal unit, Replace 2 kitchen faucets and valves

Comments: Knew what he was doing and wasted no time, Punctual and thorough.

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Work Description: Repaired a broken washer drain pipe.

Comments: Came on time and made the repair quickly and without any damage to my walls. He was a godsend!

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Comments: no work was done, they did visual inspection and nothing wrong on our line.
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    #883701