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Cass Plumbing, Inc.

Main Services: All kinds of Plumbing Services & Repairs

Description: Cass Plumbing, Inc. is a family-owned-and-operated full-service plumbing contractor that has been serving the residents and businesses of Tampa Bay, FL and the surrounding areas since 1998. The business owner, Dave Cass, is a certified master plumber with more than 20 years of industry experience. He is dedicated to providing excellent workmanship and superior service to every customer. We offer complete residential and commercial plumbing services, including 24/7 emergency service, all kinds of installations, repairs, remodels and more. We offer competitive pricing as well as a 1-year warranty on all of our plumbing repairs and parts. Call Cass Plumbing today for your free estimate!
Visit our Website for more information and special promotions at: http://www.cassplumbingtampabay.com

Service Area: Brandon, Dover, Gibsonton, Wesley Chapel, Lutz, Mango, Odessa, Riverview, Sun City Center, Apollo Beach, Ruskin, Seffner, Sydney, Thonotosassa, Valrico, Tampa, St. Petersburg, Clearwater, Clearwater Beach, Largo, Seminole, Pinellas Park, Land O' Lakes, New Port Richey, Ozona, Oldsmar, Elfers, Crystal Beach, Palm Harbor, Tarpon Springs

What sets us apart from other contractors: We offer a $75 Gift Card for first time customers, in addition to FREE Estimates with no trip chares and we're rated APLUS by the Better Business Bureau

We are best known for: The best service and competitive pricing

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16 Reviews

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

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Work Description: Not as described

Comments: DO NOT GO TO WORK FOR CASS PLUMBING! I was interviewed for a Plumbing Manager position for the salary of $1,000/wk and was told that the first week I would be working hand in hand with the other plumbing manager my first week to see what all the job entails. The week I started I was not with the other plumbing manager and worked most of the week doing remodel work (Breaking open concrete floors and adding drainage and waterlines to a garage to add a bathroom, kitchen and washer) that was not permitted/inspected as required on the Denay Davidson job. They tried putting me in a vehicle right away and I declined due to the fact that the job was not as agreed upon during my interview process. They had me come in to talk with them to ensure me that I would in fact be in a plumbing manager position and not treated as a normal tech. I accepted the company vehicle and the very next day I was running calls as a normal tech and asked to charge the customers more than the amounts originally told, on the job for Gerald (Jerry) Flanery which was a commercial job per their tablets that determine what the price for a job is all commercial work is to be charged at time and materials which I stated to the customer before performing the work at a rate of $165/hr. This job took less than 1hr and had around $30 in parts used. I called the office to make sure the parts were priced right and the plumbing manager asked “did you quote them a price before you did the work?” I stated that I did not quote them a specific price and the plumbing manager stated “Just charge them $550” which was over double the amount specified by their “policies” and price book. As a person of honesty I could not charge this customer the price that was over double what their policy is just because the work was already complete. This is what con artists do which is not in my character so I charged the amount that was in their policy and price sheet. I ended up returning my company vehicle and tablet that evening and check my account today to find that they paid me over half of what was promised to me in my interview with them and no overtime which is required by federal law for salaried employees not doing executive or administrative work, doing remodel work without permits and trying to overcharge customers is not executive or administrative work. Avoid this company at all costs, you would be better off calling Handy Andy than getting mediocre work completed, without permits by a company that will do their best to overcharge their customers. If you are seeking employment with this company go ahead and store the phone number for the Department of Labor in your phone before even stepping foot in their offices for an interview. Have a great day everyone and hopefully this helps anyone looking into this company.

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Work Description: repaired kinked copper line to washer

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Work Description: Gary did a good job with the project in the bathroom

Comments: we had problems the same night with none of our sinks working after the toilet was done. we called back as we did not know what to do and both men we called were not nice to us and hung up on us.they did not want to be bothered to come out to see what the problem was. We are both senior citizens and did not appreciate their attitude.

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Work Description: Kitchen facuet runs slow with water pressure

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Work Description: Washing machine faucet repair

Comments: Gary was right on time, called ahead and made a simple repair that some companies would have gouged me for.
Definitely will use Cass again!

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Work Description: Estimate for replacing sewer line.

Comments: I just had Cass Plumbing over for an
estimate. Dustin came and was very
polite and helpful, explaining what would
be done if they got the job.
He was neat and clean and I was very
impressed. He is an asset to the company.
Bonnie Royal

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Work Description: Got an estimate for plumbing work only.

Comments: I have a leak that we don't know where it is coming from. Got an estimate for camera test which I may do in the future. Very professional, courteous appt.

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Work Description: Fix leaking toilet

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Work Description: no work done yet.

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Work Description: unclog sink

Comments: Work done properly and as scheduled.

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Work Description: changed out three outside segots

Comments: Destin did a great job. He was courteous, effecient and I would use the Cass team again. Thank you for having them on your list of reliable plumbers.

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Work Description: We decided not to proceed with the work because of the technical difficulties in installing a bidet in a condo.

Comments: The representative was very polite, knowleadgeable and took time to explain the pros, cons and estimated cost o fthe job. We recommend him . It was a surprise to have a good
American visiting us, instead of an illegal, non English speaking immigrant.

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Work Description: Great service

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Work Description: very professional

Comments: From here on I will utilize your company for all my plumbing need.

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Work Description: New installation and repair.

Comments: I have worked with them for over 10 years and they do exactly what they say and if any problems arise they are very prompt to take care of if. They are a high class company, a family business and a pleasure to deal with.
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