Networx Pro

Texas A/C & Heat

Main Services: HVAC service repair and installatiions We also service and repair all major appliances.

Description: Over 30 yrs of experience in the field work on all brands

Service Area: Mesquite, Celina, Grapevine, Euless, Royse City, Lavon, Farmersville, Lake Dallas, Grand Prairie, Richardson, Fate, Sunnyvale, Seagoville, Duncanville, Bedford, Dallas, Weston, Frisco, Carrollton, Coppell, Lewisville, Arlington, Irving, Colleyville, Plano, Allen, Princeton, McKinney, Rowlett, North Richland Hills

What sets us apart from other contractors: We would like to think that our customer service and technician skills in the field with their customer service is what sets us apart from others

We are best known for: Quality of work we perform and the speediness of our service

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15 Reviews

Review Me

Overall

Work Description: Appliances - Repair/Service

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Quality

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Work Description: Appliances - Repair/Service

Comments: This pro was a no show on appointment (I/2/21) and has not called. They should not be recommended for any job.
We made every attempt to contact this homeowner on the day of the appointment. When the tech was on his way to the home the homeowner was called but there was no answer. It is company policy that if there isn't an answer from the homeowner DO NOT go to the home. I attempted to call the homeowner to offer a free service call the next day but didn't recieve an answer either.

Overall

Work Description: Appliances - Repair/Service

Comments: Tech came out and we paid around $50 for a visit fee even though the technician was unable to solve the problem because he needed to do some more research. He said he'd call back the next day. He never did. So I called the company 2 days later and the administrative assistant said she'd get me a reply by the end of the day. It's been 3 more days now and no one will call me back with an answer.

UPDATE:
In the end they called back and answered.
I apologize for your inconvenience. We have had some office shortages with the pandemic but our back up to full strength now. Thank you for the feedback.

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Work Description: Appliances - Repair/Service

Comments: Found issues with the ice maker in my Kenmore refrigerant.
Thank you for your support. Please call us for any appliance or HVAC need that you or your family might need.

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Work Description: Appliances - Repair/Service

Thank you and please call Texas A/C & Heat for all your HVAC and Appliance needs.

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Work Description: Appliances - Repair/Service

Comments: They were very quick to respond to my need for repair and accommodate My situation to get a working washing machine .
I'm glad that we were able and willing to help your and your family's needs. If you have another problem with your HVAC or appliance needs please call TEXAS A/C & HEAT !

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Work Description: A/C

Comments: This company was assigned to me by my home warranty company. The technician came to assess why my house wasn't cooling off. He "added" freon (I later found out he didn't and diagnosed a malfunctioning TXV valve. Unfortunately, that wasn't covered by the warranty so it was going to cost me $895. I wanted a second opinion so I called the company I usually use and they came the next day and said I don't even have a TXV valve on my system, plus the coil is leaking. I called Choice Home Warranty and they decided to send yet another technician who agreed with my guy: no TXV valve, coil needed replacement and no freon was added.
I would not recommend this company.

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Work Description: Appliances - Repair/Service

Comments: Kurt was very prompt and explained what needed to be done.
Very happy with the service.

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Work Description: Appliances - Repair/Service

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Work Description: Appliances - Repair/Service

Comments: Very nice, on time and answered all of my questions. I will have Curt come back to ck my AC Repairs. Also recommended him to friends

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Work Description: Furnace/Heating System - Repair/Service

Comments: They were very honest, punctual and did a great job

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Work Description: Central A/C - Repair/Service

Comments: Kurt and Darius did a great job repairing my furnace. They went above and beyond to suggest and explain what needed to be done. They never tried to upsell or pressure me to buy something I didn't need. They took the time to cycle my system several times to be sure it was fixed properly. Their pricing was almost 20% less than the 3 other estimates I received. Texas AC & Heat is my go to going forward.

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Work Description: Heat Pump Repair

Comments: These. Guys showed up on time and did a great job!

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Work Description: Central A/C - Repair/Service

Comments: They set up mini split system after about a wee had e leak called them they came out and fix the leak at no cost over all I word use them again

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Work Description: cleaned the electric heating system

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