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Asap Garage Door Repair

Main Services: Garage Door Repairs

Description: Your trusted partner for outstanding garage door solutions! We specialize in installation, maintenance, and repair services for residential and commercial garage doors, ensuring seamless and secure access to your property.

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8 Reviews

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Overall

Work Description: Fix doors to work manually

Comments: TERRIBLE company. ASAP garage door has to be the most untrustworthy of all. Run from this company.

Overall

Work Description: Conditioning, tune up and re-set

Comments: Very disappointed in the entire process. The gentleman that arrived at our home to complete this work grossly over bid the job, stating that it would take AT LEAST two days, if not three. We were told that in addition to the "tune up" and "conditioning," all four doors would need to be removed, as they were not set properly. We understood this to be a fairly large job that would require equipment to get the doors on and off. These are heavy, large, commercial grade garage doors. After my husband and Roy agreed upon a price, Roy and his partner immediately left for lunch. When they returned, they did get to work, and worked until about 4:00pm (roughly 3 hours). They then informed my husband that they were finished. My husband questioned their original timeline of 2-3 days, and Roy said he was able to get it done fast because he was "good at his job" (complete nonsense). My husband then asked when they were going to take the doors off to reset them and he was told that the doors did not need to come off, he was able to fix them while they were up there. So, when my husband requested that the price be adjusted to match the actual time and labor of the job, he was told that $4,000 was the set price. In addition, just TWO days after the job was supposedly complete, my 9 year old son went to open one of the doors, one of the screws came loose and the whole door almost came down on top of him! These people are a complete rip off! We have called the number, reached out via email and have not heard from anyone.

Overall

Work Description: New garage doors

Comments: Worst company to work with. Forces you into contracts and then takes forever to install and will reschedule constantly. Then say the garage door is damaged and makes you wait another month for the install. Customer service is the worst and they do not compensate for any inconveniences. DO NOT USE THEM, they will over charge you and take forever.

Overall

Work Description: Garage door opener

Comments: This company is a complete fraud, charged me twice as much and didn't even put sensors on wanted another 100 dollars. My neighbor called them for quote it was half as much as mine. Called company about 10 times said manager would call back, never f I'd called for 4 days. DO NOT USE

Overall

Work Description: Garage Door Opener

Comments: The Cumberland garage door opener they installed failed after a month of installation. When I called for a service technician, I waited all day for a tech that never arrived. What I got instead was a phone call asking to trouble shoot the issue over the phone screen. I feel betrayed and cheated out of $700 by ASAP.

Overall

Work Description: SPRING REPLACEMENT

Comments: I HAD CALLED ASAP GARAGE DOOR REPAIR ON 8/10/2023 ...THEY HAD TO REPLACE THE SPRINGS SO I ACCEPTED THAT ....AFTER THE TECH FINISHED THE JOB THE DOOR CLOSED NICE AND EASY AAND DIDNT SLAM DOWN ....NOW ITS 8/24/2023 THE DOOR SLAMS DOWN AGAIN ...AND I PLACED A CALL TO THE COMPANY AND SHE TOLD ME THERE IS NO WARRANTY ON LABOR .........POOR COMPANY THEY ARE CROOKS AND YOU GET TERIBLE PHONE SERVICE .....ALSO IM ON A FIXED INCOME AND CANT AFFORD TO KEEP PAYING THEM ....ALL THEY WANT IS THE MONEY ....IF YOU CALL ANOTHER GARAGE DOOR COMPANY THEY OFFER A SERVICE WARRANTY ......THIS COMPANY SUCKS AND WILL NOT EVER USE THEM AGAIN .......I WILL NOT RECOMEND THEM

Overall

Work Description: Spring replacement

Comments: Amazing company they helped me replace my springs at 10 pm - didn’t leave until the door was working properly and safely. Appreciate the help and recommend to anyone in search.

Overall

Work Description: Garage Door Spring Replacement

Comments: Amazing service, quick and affordable!
Thank you for the help ASAP
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