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ARS / Rescue Rooter Nashville

Services: Heating & Cooling, Plumbing

Description: ARS Service Express provides repair, replacement and maintenance on heating, air conditioning, plumbing and sewer drainage systems. The firm provides services to furnaces, heat pumps, boilers, air conditioners, ductwork, humidifiers, air cleaners, faucets, sinks, toilets, food disposals, water heaters, drain pipes and sewer lines. ARS Service Express is owned by American Residential Services, a company that also owns, Rescue Rooter, a specialist in the repair of plumbing disasters. ARS Service Express offers free estimates for installation services, is licensed and insured, is one of the leading dealers of national brands and is available 24 hours, seven days a week for heating, air conditioning and plumbing emergencies. The company has several locations, including an office in Nashville, Tenn.

Service Area: Whites Creek, Nashville, Fairview, Brentwood, La Vergne, Lyles, Centerville, Pegram, Chapmansboro, Nolensville, Burns, Old Hickory, Murfreesboro, White House, Mt. Juliet, Clarksville, Lebanon, Williamsport, Gallatin, Madison, Southside, Joelton, Dickson, Nunnelly, Charlotte, Goodlettsville, Thompsons Station, Ashland City, Cottontown, White Bluff

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20 Reviews

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Overall

Work Description: Central A/C - Repair/Service

Comments: I still don't know just how ARS sent help to me but thank you. A young man named Ronald (I think) came and got my AC working. He went the extra mile to help us. I am 83 and my wife is 82 and we are so thankful. Ronald is an asset to your company.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: The guy was "Great" top shelf. We plan to use them all the time moving forward. Thanks,
Dennis Johnson

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Work Description: Central A/C - Install/Replace

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Work Description: Ductless (mini-split) A/C Install

Comments: Prompt and polite sales reps and installers. Very pleased.

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Work Description: Ductless (mini-split) A/C Install

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Work Description: Thermostat - Install/Replace

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Work Description: Water Heater - Repair/Service

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Work Description: Plumbing

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Work Description: Leak Detection/Repair

Comments: Very professional and courteous. Would call them back out without hesitation, just hope that I don’t need to.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

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Work Description: Central A/C - Install/Replace

Comments: Well it has been near 6 months and I can't get them back to my house to complete the installation. They damaged the unit during installation and destroyed my duct work. They came back and semi- fixed the duct work. They installed an air purifier to help with the odors that were being pumped throughout my house from the damaged ductwork. After that they were to come back and reattach the flashing from the unit to the house. I have called a dozen times and they won't fix it. The unit is still damaged from installation. They seem to not care. I paid in full and have not been treated well. They left old unit parts in my yard. Wiring and drywall all over the floor in my house. I was at work when installation happened. My wife was home but disabled and could not walk out of the house to check the work. They really didn't care. I got home and took pictures. This unit cost 9000 dollars. A lot of money for us. They have forgotten about us. We are not asking for anything but to fix the damage and connect the flashing.

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Work Description: Bathtub/Shower - Install/Replace

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Work Description: Drain Line Break - Camera Locate

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Very Good

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Work Description: Water Heater - Repair/Service

Comments: Excellent service. I would highly recommend them

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Work Description: Central A/C - Install/Replace

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Work Description: Heat Pump Install

Comments: Good job

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Work Description: Gas Furnace - Install

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Work Description: Tankless Water Heater - Install

Comments: Really enjoyed working with the ARS team. They gave me options- not trying to sell me on the most expensive option. The installers were professional and got my water heater installed quickly. I would recommend this team.

Overall

Work Description: Water Heater - Repair/Service

Comments: I am pleased with the outcome of replacing the part to water heater. It stopped the leaks. They were helpful in the questions I asked. I thanked them and was happy that it was fixed.
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  • Plumbing License in TN :
    #21520