Main Services: APPLIANCE REPAIR
Description: WE ARE A FAMILY OWNED AND OPERATED BUSINESS. WE HAVE OVER 10 YEARS OF EXPERIENCE IN MAJOR APPLIANCE REPAIR. WE FOCUS ON FAST, EFFICIENT, AND CLEAN SERVICE. OUR PRICES ARE VERY COMPETITIVE. WE TREAT EVERY CUSTOMER LIKE FAMILY AND GO THE EXTRA MILE TO MEET YOUR APPLIANCE REPAIR NEEDS.
What sets us apart from other contractors: FAST CLEAN AND EFFICIENT SERVICE. SERVICE WITH US IS AS EASY AS 1, 2, 3!!!
We are best known for: PROFESSIONAL APPLIANCE REPAIR SERVICE
10 Reviews
Review MeJacksonville FL
Overall
Work Description: Frigidaire refrigerator freezer not working
Comments: Tech immediately identified a factory defect, set replacement in motion.Griffin GA
Overall
Work Description: Lid latch is broken
Comments: 0 stars is more accuratAbsolutely the worst in Georgia. Avoid this company at all cost. Extremely unprofessional and useless. I cannot believe GE contracts with this guy. He misdiagnosed a problem I had a year ago that took 10 seconds to fix (reset) but I was without a washer for more than a month. Thankfully, I got a f/u call from GE and they helped me to reset it over the phone! Fast forward to June, the lid won't lock. This guy finally shows up, spends 10 seconds and says he's going to order the part. I've not heard from him and cannot get any help from GE or the extended warranty. I will NEVER buy another GE product. This is criminal theft! I paid over $500 for the washer and $265 on a useless warranty. I've been w/o a washer for MORE THAN 3 MONTHS! Oh and these losers won't even answer the phone. I've been on hold for more than 10 minutes! Somebody answers and lies and says GE ordered the part. I just got off the phone with GE and they are clueless.Jonesboro GA
Overall
Work Description: Drier Repair
Comments: The previous reviews are very accurate! I called them back on July 17, 2023 to have my Samsung electric drier looked at. They were able to schedule an appointment on July 20, 2023 at a certain time. The technician, Robert Santana, did show up on time and within a few minutes "diagnosed" my issue as being a control board that needs to be replaced. He said usually it takes a few days for the part to come in, but it might be on back order and take a few weeks. I said ok that's no problem. A few days went by and then a few weeks went by, I decided to give them a call. The lady answered the phone and she was so called "genuinely" expressing concern and said we will see if we can reach out to the merchant and ask them to speed up the process on having your part expedited. She mentioned we will call you back on or before August 20, 2023 and I said ok. That was a Sunday and no phone call was received before or the day of. I decide to call them today, Monday August 21, 2023, the lady answered the phone, asked me for my address and in the middle of giving her my address, she decided to hang up in my face. I called back and the phone just rung, rung, rung, and then eventually voicemail.I spoke with Samsung about the issue and trying to have their service removed from the website! I DON'T recommend anyone using this service company. If you look up the information as far as location on the Samsung website, it is housed out of their house.
Winston GA
Overall
Work Description: samsung Refrigerator not cooling
Comments: After aprox. 10 minutes service man said compressor was low on freon "without using gauges" & that it wasn't worth fixing. He charged $80.00 & was gone.That same day my son in law through a series of test by phone with Samsung "re-set" unit. The refrigerator has worked perfect since.I believe this company is very inept & would not use them again.Carrollton GA
Overall
Work Description: Unprofessional
Comments: This is the company that GE uses for their warranty service.We received a text from this "so called company" that our appointment was for 2/2/23 between 8-5.
They never showed up, called or text that they would not be here.
Called GE and the only thing she could say was that it shows it was rescheduled.
If you are going to reschedule an appointment, you should discuss it with the customer.
Newnan GA
Overall
Work Description: dishwasher repair
Comments: call a reputable company. They just go around collecting the service fees and not making repairs.Atlanta GA
Overall
Work Description: Repair ovenrange
Comments: Don't waste your time with this company. Will not take the time to order the parts needed, and if you're a person of color there will be no contact or reply.Williamson GA
Overall
Work Description: Appliance
Comments: Worst service ever ! Just go buy a new unit before dealing with these people. Worthless, they dont even answer the phone.Fayetteville GA
Overall
Work Description: Appliance
Comments: This company is horrible they take your money an never come back there just a scam!!! I highly don’t recommend themCarrollton GA
Overall
Work Description: Avoid at All Costs
Comments: This company is a scam outfit operating illegally and committing fraud, abuse, and deceptive business practices.This company is a scam outfit operating illegally and committing fraud, abuse, and deceptive business practices.They don't know anything about appliances and they will treat you like crap then lie to your face. Worst operation around, bar none. They don't know anything about appliances and they will treat you like crap then lie to your face. Worst operation around, bar none.
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