Main Services: Landscape Maintenance, Design, Installation, Irrigation, Hardscapes, Waterscapes.
Description:
Segrest Property Services (770)900-0944
Andy Segrest's passion for serving others drives him to look at each customer as an opportunity to educate and answer real issues with common sense solutions.
Andy founded Segrest Property Services with a vision of capturing uncommon professionalism while delivering exceptional service. He has strived to always service others the way that he would want to be serviced.
Excellent service is a top priority for us and you'll see it in everything we do. This is achieved through an attitude of continuous learning and by applying past experience. We are your complete landscape service firm, developing long-term relationships, from design to maintenance, servicing both commercial and residential needs.
The main aspect that sets Segrest Property Services apart from others in the Green Industry is it's strong client-based relationships. From the first plant installation to our monthly maintenance services, the needs of our clients will be met in an efficient manner. We are a fully licensed and insured professional service company. Our employees are well-trained employees and in uniform.
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Segrest Property Services - Commercial and Residential
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3 Reviews
Review MeOlympia WA
Overall
Work Description: landscape maintenance
Comments: I hired Andy (Segrest Property Services) about around 2012 to maintain the landscaping at a parcel with two vacant office buildings. I live about 2000 miles away in Wash State, so there was no ability for me to see how the property was being maintained after I left the area. While I was there for a few months, Andy did a good job and was always very professional and responsive to issues.I now have a prospective tenant for one of the buildings and I flew out to meet with her. This is where the issue begins. It appeared that no one had been out to the property doing anything for quite some time, even though I've been paying for services every month for nearly 4 years. No trimming of bushes, no weeding, and grass that was a foot tall. I was appalled...it looked like a completely derelict building all the while I was back home thinking that everything was being taken care of. Apparently there were even comments at a public hearing on rezoning the property about the state of the property. When I emailed Andy, he was apologetic and said that he hadn't been out to the property in 7 weeks because he was on a retreat, but his employees should have been there. The problem I have with that is that the overgrowth and lack of trimming is far beyond 7 weeks of neglect. He offered to come out and do a "major clean-up" and maintain the property for the remainder of the year at no charge, and he would keep me updated with pictures after each visit. He sent 3 pictures the first week which showed the parking lot (which looked good) and the lawn area that were freshly mowed. Next time, he sent a single picture of the mowed lawn, even though I emailed him about the comments from my prospective tenant. She has told me that there is a lot of trimming that hasn't been done, and even though I forwarded those comments to Andy, he has never responded to them. I sent him pictures of areas that I'd specifically like addressed, and have not heard back from him with an update on those areas. I can only assume that they are not being taken care of after the negative feedback from my prospective tenant. I'm really disappointed that Andy hasn't responded to my emails, and appears to have only done a marginal job of "catching up" which never should have been needed in the first place.
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Work Description: Backyard Renovation
Comments: Mr. Segrest and his crew came into my yard with nothing there. He designed me a completely new backyard with shrubs, trees, and new sod. We couldn't be more happier with the service that he provided us.
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Work Description: He handles my routine landscaping and has done some landscaping upgrades for me as well.
Comments: He comes through for me in all the work he does for me.-
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