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Parleys PPM Plumbing & Heating

(16 Verified Reviews) Review Me

Main Services: Plumbing, Heating, Cooling, Duct Cleaning, Soft Water

Description: Serving Our Community For Over 33 Years


Parley's PPM is a local leader in plumbing, heating, air conditioning, duct cleaning, and water softening. Parley Hellewell founded the company in 1979. Now his son Lance owns Parley's PPM and carries on a strong tradition of excellent service.

"We are not your average heating, cooling and plumbing company," says Lance. " We consists of a team of individuals that desire not only to make our customers happy but to make them raving fans of Parley's PPM."

"Our technicians have the necessary skills to tackle commercial & residential heating, cooling, plumbing, duct cleaning and soft water needs. We believe in quality workmanship, honest business practices and dedicated service in our community and industry. Our technicians and plumbers have the training to help with any problem you need fixed."

Certified and ready to help!

• Customer Care Trained

• Skill Tested

• The Only Carrier Factory Authorized Dealer in Utah County

• North American Technician Excellence (NATE) Certified

• Rocky Mountain Natural Gas Technician Certified

• Drug tested & background checked technicians


We guarantee our technicians provide only the best service!


• Installation Workmanship Guarantee: our plumbers and technicians are the best when it comes to skills, attitude, and workmanship. They will care for your home and complete the job with speed and precision. If they do not meet our high standards we will refund you the amount of the purchase price you find to be fair.

• 100% Money Back Guarantee: we accept responsibility for your 100% complete satisfaction with the materials and work that we provide.

• Maintenance Guarantee: if your system does not reach the desired temperature, we will make any upgrades, modifications or repairs necessary to make sure that the system works right for you for no extra charge during the first five years after your date of purchase.

• Exclusive Guarantee: if the compressor in your air conditioner fails in the first five years of ownership or the heat exchanger cracks in the first ten years of ownership, we will remove the system and install a completely new one.

We can help you with all of your plumbing, heating and cooling needs! Call Parley's PPM today to schedule an appointment!

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16 Reviews

Review Me

Overall

Work Description: Ac replacement

Comments: They came in clutch replacing my ac super fast during a heat wave last summer

Overall

Work Description: Furnace, Air Conditioning, Plumbing

Comments: I have always found PPM to be professional, responsive, dependable, and thorough. They’ve totally saved the day for me on more than occasion when I’ve had heating, air conditioning, or plumbing emergencies. I’m very grateful for their reliable service.

Overall

Work Description: Plumbing

Comments: Over the years we have had projects done, we have always been happy with the service they have provided.

Overall

Work Description: Bi-annual maintenance

Comments: For several years now, I count on Parley’s PPM in emergencies and to maintain my air conditioners and furnaces to ensure they work when we need them to. They are honest and fair in their assessment with what needs to be done! You can trust them!
Hi Angela, thank you for your review! Regular maintenance is crucial for the optimal performance of your HVAC system. Our experienced technicians conduct a thorough inspection, clean key components, and perform any necessary adjustments to ensure that your system operates at peak efficiency. Thank you for the many years of allowing us to service your home.

Overall

Work Description: Plumbing

Comments: Always on time and great work. Will always use them.
Dear John, We wanted to extend our sincere appreciation for choosing Parley's PPM for your plumbing repair. Your trust in our services means a lot to us, and we are pleased to have had the opportunity to address your plumbing needs. Thank you again for choosing Parley's PPM. We look forward to serving you for all your plumbing and hvac needs. Best regards, Parley's PPM

Overall

Work Description: Attorney

Comments: Lance and the PPM team are excellent. Hands on, white glove service. Friendly and professional, they get things done fast and right.
Dear James, Thank you for the opportunity to install the correct control board and to verify it would work with your Echobee thermostat, which will allow for increased energy efficiency and a more comfortable home environment. Thank you again for choosing Parley's PPM

Overall

Work Description: Installed mini split & tankless water system

Comments: These guys are amazing. On time, professional, completely fair in pricing. We love working w Parleys! They have worked on our home and rental properties. HIGHLY recommend!
We are thankful you trusted Parley's in the installation of your new tankless water heater and mini-split system. We trust that these upgrades will greatly enhance the comfort and efficiency of your home. If you have any questions about the operation of your new systems or need assistance with any features, please don't hesitate to reach out. Thank you for choosing Parley's PPM for your HVAC and plumbing needs.

Overall

Work Description: Heating and air maintenance

Comments: We’ve been using Parley’s for years. The staff is always knowledgeable and they have been a delight to work with.
Hi Lexie! Thanks for the review! We are grateful for the chance you gave us and earn your trust to handle your plumbing and hvac needs since 2018.

Overall

Work Description: Homemaker

Comments: Parleys is professional, dependable and trustworthy. Highly recommend!
Thanks Michelle!! At Parley's PPM, we take pride in the expertise and professionalism of our team. Our HVAC and plumbing technicians are highly skilled individuals dedicated to delivering exceptional service to our valued customers like you.

Overall

Work Description: Air Conditioning Condenser Repair

Comments: Parley’s quickly diagnosed some issues with my condenser wiring during a 100 degree day, saving me money and an uncomfortable night in the process. The tech was very knowledgeable and friendly.
Thanks Keith for your comment! Regular maintenance is crucial for the optimal performance of yours or anyone's HVAC system, because uncomfortable nights are the worst !!!

Overall

Work Description: HVAC refresh

Comments: Prompt and efficient. Great to work with. Will use them again for sure.

Overall

Work Description: HVAC

Comments: Very timely and a great company to work with. The owner is amazing and super helpful!

Overall

Work Description: Furnace repair

Comments: Great service. They fixed a leaky faucet and they help with my furnace! I thought this job was going to take all day but the technicians were very fast and did an excellent job! Very satisfied.

Overall

Work Description: Water line

Comments: PPM is great to work with! They’re always professional and do great work. We needed a water line run from inside our home to an outside faucet and they made it happen! We’ve used them several times for clogged drains all the way to installing water lines. They do great work and I recommend them all the time!

Overall

Work Description: Customer

Comments: I am grateful for how friendly, professional and educated each member of Parleys Pluming has been toward me each time I’ve had a problem.

Overall

Quality

Price

Punctuality

Work Description: They repaired my air conditioning at my home and work on all our commercial properties.

Comments: Parleys PPM do excellent work. I recommend them all the time.
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