JerryHood Hardwood Floors
San Mateo, CA 94403
- Reviews (2)
- Photos (6)
3rd generation flooring business. Have personally been performing this type of work for 30 years. Serving the Bay Area and beyond (have floor, will travel!) We pride ourselves on quality service and services. We customize and adapt to the client's needs. Free estimates provided.
Our motto is: Quality and Service you can stand on!
Menlo Park CA
Work Description: Jerry and his crew made our really old, termite-damaged floors look practically like new! There was a particularly large area in the living room which he needed to patch, and he actually had to point out to me which were the new vs the old strips of oak--they matched so perfectly.Comments: When choosing Jerry, I did something I rarely do--not get any other quotes after I met with him. His rate was so good, and he made me feel so confident in his abilities and attention to detail that I just didn't think I could get a better deal by shopping around. He'd been recommended by a close friend, so I her connection made me feel OK about a single-bid purchase.
What I especially liked was the 'extras'--Jerry called me as he was wrapping up the job to check on a few details, and explained exactly the issues. He and his crew came out on Saturday morning of the New Year's weekend to repair a bi-fold door which had come out of it's track--a door that was pretty wonky to begin with. They just stayed as long as it took to make it right. They even tightened up a loose handle while they were at it!
Jerry filled holes I didn't even realize were there. He also said the floors had been sanded and refinished so many times in places that next time they would have to be replaced. So I knew that meant it had been a particularly challenging job, but there were no extra charges, no excuses--he just did what was needed.
We were really worried about the time and effort involved in emptying the rooms before the job. We had to pack up and move all the contents of the furniture in the 3 rooms that he did (Jerry's crew moves the furniture). We actually had to move out for the week, because the only access to the carpeted part of the house was through the hardwood rooms. We were able to housesit for some friends, so it worked out perfectly. And, to my amazement, thanks to the help of our neighbors, all the packing only took 2 hours! And as we moved everything back in, the unanticipated bonus benefit is that it made it super easy to do sorting and get rid of a bunch of things we didn't want to move back into the beautifully refinished rooms!
The other thing that impressed me was how much Jerry is really into floors and wood! He said that his dad and grandfather were in the floor business; you could just tell talking with him that he knew everything you could possibly know about the hardwood floor business. This guy is a true craftsman! They seemed to think of every little detail, including some that would have never occurred to me!
Work Description: He does my hardwood floor installations.Comments: I am a general contractor and Jerry has been working with me for about 20 years. He does good work and is to be trusted.