Main Services: Roofing, Siding, Gutters, Carpentry.
Description: We are a Family Owned and Operated Michigan based Company. We specialize in storm restoration. Things we do: Roof, Siding, Gutters, Masonry, Carpentry. We are a locally owned and operated company that values honesty, integrity and treats your home or business as if it were our own. We are experts in all aspects of roofing projects and windows. Our services are customisable to each individual project. We specialize in both installations and replacements. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
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One of our crews on a home we did!
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3 Reviews
Review MeLivonia MI
Overall
Work Description: Windows and Siding
Comments: For the past 4 months, me and my family have had the worst experience we have ever had with a company. My parents recently bought a new house to move into and needed the siding of our windows to be replaced due to the age of the house.We needed to move in BY AUGUST. We are lucky that we are not waiting longer than a year for this company to do anything due to the urgency to move. They have taken our $17,500 deposit and have been not only flakey, but broken promise, after promise, after promise. Randy James is a nightmare to deal with!
This company has ghosted my family on so many occasions and have forced my mother and I to come to their office to complain about the complete lack of communication. The first couple of weeks we had let Randy know that we do not appreciate the lack of communication. He apologized at first and gave us the excuse that it is difficult to for the entire industry due to the previous lockdown. After we complain, they finally send someone out to "measure the windows".
Weeks go by after this and nothing happens during this period of time. My family and I have to drive 43 minutes and back once more to complain about lack of communication and that we just want our deposit back, considering they have done essentially nothing. Randy tells us that he can not do that because they had already used our deposit to pay for the windows that were already being made. We tell him that we understand but he did not communicate with us by any means even when we have tried to contact him endlessly. We let him know that we still NEED TO COMMUNICATE. He gives us another excuse saying that his phone was broken and deliberately tells us he hated his job after we had complained about his poor business practices. We needed to move out by the end of August. He nods his head and tells us that he can try to work something out so we demand for him to promise to have the work done by then. We did not notice until after he writes in the contract that they would START WORKING on the windows by the END OF AUGUST! I am still in disbelief thinking about how he snuck that under our noses and continued to lie!
The next day, they send out completely different people to work on our windows to once again "measure them".
These people do not ever come back again and at this point we are so tired of the scamming nature of this company.
We storm into their office a third time and Randy already knows of our arrival. My mother and I demand our deposit back. He is frustrated with us despite the fact that this would never have happened if he had just responded to our messages. He has broken his promise on countless occasions and we can not trust him anymore. With our demand, he throws himself an embarrassing pity party that I have never seen from even a teenage girl. He whines about how he is so stressed from his job and blames his four day golfing vacation for not answering us. He starts pretending to cry about how he's been struggling with his work and putting his hands in his face to make us feel bad for him, to which it obviously did not work because we still wanted our money back. When we expressed that he was unprofessional and could not be trusted anymore he still begged us to give him 24 hours to get our windows out. We had to decline the service because of the awful experience and they still didn't show us proof of our windows being made.
Finally, after realizing the argument was only going in circles, we let him know that if they do not give us our money back we would have to file a law suit.
After we finally leave to get the lawsuit ready, these men show up to our new home unannounced and start begging my father to let them start doing the work. For some reason they did not bother to tell us when these windows were done and why they ended up showing up only afterwards a lawsuit threat!!!!
They did a small portion of the job, dipped, didn't text or call back, and our house is trashed because of them. We still need to sue.
Battle Creek MI
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Work Description: Roof Replacement
Comments: I used Harley's Construction and Restoration for an Asphalt Roof Replacement due to hail damage. The crew did an amazing job with the roof, kept their workspace clean, worked quickly and efficiently, and even catered to my special requests to protect my back deck. After picking through my yard with a fine tooth comb to try to be picky about cleanup, I found only 4 nails and they were hidden in my mulch. Great company, no complaints. Thanks Harley's!!Belleville MI
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Work Description: Roof Repair
Comments: Came to our door in October, gave them a check in November, they called 3 times saying it was in production, then they called our insurance stating job completed and they want the rest of the money. Funny thing....they NEVER TOUCHED MY ROOF!!!!! Won't return calls, the people there are dismissive and now they are committing fraud by filing a certificate of completion with my insurance. They are saying I can't get out of my contract...they never rendered services! FRAUD!!! STAY AWAY!! Reported to the better business bureau-
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Alteration or Maintenance License - Roofing in MI :
#Harleys Construction and Restoration
