Main Services: State Licensed Mold Remediation, Water Damage mitigation
Description: Boone's Restoration, Inc. is a leading cleaning and restoration firm that has been in business for over 30 years. We specialize in Mold remediation and repairs to damaged structures. Boone's also provides quality Water, Flood and Fire Restoration services in addition to Carpet, Upholstery, Air Ducts and Hard Surface Cleaning.
Service Area: Dobbin, Hufsmith, Montgomery, Magnolia, Spring, Pinehurst, Conroe, Tomball
What sets us apart from other contractors: Been in business for over 30 years, our firm has a Master Designation from the IICRC
We are best known for: State Licensed Mold Remediation, Water Damage mitigation & Repairs, Carpet and Upholstery Cleaning, Duct Cleaning, Bio-Hazard Cleanup
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beautiful vinyl plank flooring in medical space
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beautiful vinyl plank flooring in medical space
2 Reviews
Review MeSpring TX
Overall
Work Description: Mold Remediation
Comments: My experience with this company has been the most excruciating I’ve ever had with a contractor to date…and let you tell me, I’ve had some doozies. To put it in perspective, a house with the exact same floor plan in my neighborhood BURNED, and the contractors there have remediated and rebuilt that entire house while we’re still waiting for mold damage and flooring replacement in ONE room. This project was started before summer, and God bless it, it’s STILL not finished.In all fairness, the Boone’s seem to be very nice people, I don’t think they have nefarious intentions and want to do a good job, but that only gets you so far in business. I’ve spent an uncountable number of days waiting at home for contractors to show up as promised, only to have them no show with no call letting me know. I day boarded my dog in the beginning of the project because he’s super anxious, but after paying for him to be boarded over and over with no one showing up, I stopped…and doggie camp isn’t cheap! It’s honestly been a nightmare and has caused a great deal of stress on my family. The Boone’s are very hard to reach, despite their very sweet office manager doing everything she can by passing messages along. They have no respect for anyone else’s time and will leave you hanging at home and not call to let you know something came up. Also, prepare to be your own project manager, because there is little to no oversight by Boone’s. Checking a job sight regularly to make sure things are going well doesn’t seem to be in their business plan.
The quality of the work has been terrible. They’ve had to redo pretty much everything. Yes, I know there have been supply change issues that can slow things down, but their terrible communication for months on end is inexcusable.
I have no problem deleting this review if Boone’s actually gets everything completed to satisfaction. That being said, I certainly do not recommend this company for anything besides, maybe, carpet cleaning because I see some good reviews for them on that, but anything else…proceed with extreme caution.
I’m really hoping I don’t receive a nasty response to this like I see they’ve done with some other poor reviews, because I have LOADS of screenshot documentation to prove that everything I’ve said on here is true, and even them acknowledging they’ve done a terrible job. We’ve bent over backwards to accommodate this company, and all we’ve received is disrespect, inconvenience, and even some damaged property.
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Price
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Work Description: He did air duct cleaning, carpet cleaning, tile/grout cleaning, and resealing.
Comments: Nicholas did a great job. We have had him back a couple of times. I have also recommended him.
