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Rock Canyon Hardwood Flooring

Main Services: Hardwood Install, sand & finish, custom stain colors, stair cases, lvp, laminate, tile, engineered, pre finish hardwood.

Description: Rock Canyon Hardwood is a professional quality installation company. Craftsmanship and integrity is what are company was founded on. We do not use sub contractors only in house employees. This enables us to properly train and certify all of our employees. We install to manufactures specs and standards and follow all guidelines to installing flooring in the state of Colorado. Professionalism is what separates Rock Canyon Hardwood from other flooring companies. We have acknowledged that your homes is one of the biggest investments you can make. That is why we give every job our upmost attention, and value and appreciate your business.

What sets us apart from other contractors: No money down on labor, no sub contractors only in house employees, in house financing, home seller financing, free estimates, military , senior citizen, public servant (Police officer, fire fighter, emergency response ) DISCOUNTS!!!! We take pride in educating and involving our home owners in the remodeling process. Patience, integrity, craftsmanship, enthusiastic attitude are some of the things that set us apart from our competition.

We are best known for: One of the biggest compliments we get is as a team is the home owners and clients love our installers and the experience they had with them. We take great pride in assembling the best team in the business. We understand one of the biggest investments you can make is your home. We give every project no matter the size or value our upmost attention.

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5 Reviews

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Work Description: Floors

Comments: Very unprofessional. Hes always very angry and he can never seem to be organized enough to get the job done on time or correctly. He ignores his phone calls and won't return voicemails. Alex is a great salesman but nothing more. He also hires out other companies and random people off Craigslist to complete contracted work. I suggest take your buisness elsewhere.

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Work Description: Hardwwod Floor

Comments: Do not hire Rock Canyon Hardwood or Alex Morrison. We contracted with Alex to install new hardwood floors in our home pule refinish our existing hardwood. We hired Alex because he raved about his customer service and generous warranty. He also stated that the work was done by his employees and would not be subcontracted out. This was not true, the company that showed up to sand and stain our floor had a different name on their trucks and the workers stated they were their own company and did not work for Alex. After the job was complete we noticed exposed nail heads in the wood, a deep scratch that was not repaired before staining, we had a board break when it was stepped on, and a large section that has lifted more than 1/8” and moves when it is walked on. Additionally we expressed to Alex before work began that we chose the wood we did because of the knots and that we do not want them covered up or filled in. They were all filled with wood filler. The flooring was completed on 9/12. We reached out to Alex several times the following week with no response. Again on 9/26, Alex said on 9/27 that he had not seen our messages, but did not offer to fix anything. I reached out again on 10/2 with photos attached and again no response from Alex. On 10/9 he final offered to schedule an appointment for 10/16 which I took off work for. The morning of the appointment he said he could no longer make it and needed to reschedule, I asked when, He never responded. I followed up on 10/23, not response, 11/3 I called texted and emailed. Alex said he would be to our house on 11/8 at 8:00 ready to remedy the work. At 8:30 I texted to see where he was, he stated that he would be there some time that day and would let me know when he was on the way. I had taken the morning off work and could not sit and wait all day. After several text messages and unanswered phone calls he agreed to meet me at 5:15 that evening. At 5:45 I texted to see if he was still coming, he never responded. Alex has shown no interest to stand behind his work or live up to the warranty in our contract.

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Work Description: Hardwood Repair and sand and refinish

Comments: I had a dishwasher leak. It damaged about 80 sq ft in my kitchen. The insurance company was being difficult. I found Rock Canyon Hardwood on line. Alex came out and gave us a detailed estimate and help submit a report to the insurance company. They repaired the water damage and sanded all of my hardwood. I was able to choose a new stain color and I couldn't be happier. Travis and Rick did an amazing job they where so professional. Those guys are amazing. Rock Canyon Hardwood Thank You so much!!!!!

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Work Description: Hardwood floors

Comments: Alex Morrison is amazing . I shopped around before making my decision. This was the best bang for my buck. The quality was outstanding. The service was top shelf. I would highly recommended this company. I have already schedule him to to do work in my rental property. Thanx guys for the amazing work.

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Work Description: Hardwood Installation / Sand and refinish

Comments: These guys where awesome!!!! Hard workers great quality. We where very pleased. They start my brothers project this fall. Would recommend to friends and family. Great Job!!!
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