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Utah Flooring & Design

Main Services: Carpet, Hardwood, Tile, Laminate, Linoleum, LVT

Description: Utah Flooring & Design has been servicing Salt Lake and surrounding areas for three years, but the owners have both been selling and installing flooring for a combined total of over sixteen years. What really separates Utah Flooring & Design apart from the other guys is their unmatched attention to detail and high standards for custom flooring installation.

Being a locally owned and operated business makes it really easy to reach us for any questions you may have, or even look over our flooring samples. We specialize in the installation of carpet, hardwood, laminate, vinyl, linoleum, and tile. We care about the quality, look, and feel of your new flooring, and only use the highest quality materials in order to ensure our customers satisfaction.

Service Area: American Fork, Alpine, Lehi, Bingham Canyon, South Jordan, Bountiful, Cedar Valley, Centerville, Clearfield, Coalville, Croydon, Draper, Echo, Farmington, Grantsville, Heber City, Henefer, Kamas, Kaysville, Layton, Lindon, Magna, Midvale, Midway, Morgan, North Salt Lake, Oakley, Hill Air Force Base, Orem, Park City

What sets us apart from other contractors: Our Lifetime Warranty

We are best known for: Our Lifetime Warranty, Accidental Damage Coverage and Customer Service

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30 Reviews

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Work Description: tile Install

Comments: Paul Turpin, the employee that came out an quoted the job swore at me and used the F-bomb at me when I asked about the Lifetime Service Warranty that he told me about. I was told by the installers that only a 12 month warranty would be provided, when on the back of Mr. Turpin's business card it says "Lifetime Service Warranty". He wanted to charge me an additional $99.00 for the lifetime service warranty.

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Work Description: Carpet Install

Comments: good company to work with
Thank you for the review, Ronald! We appreciate your business with us!

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Work Description: Flooring

Comments: Great work. Good prices. Excellent service! We worked with either Christian or Kevin, we would definitely use them again. Thanks guys.

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Work Description: Flooring

Comments: GREAT JOB AND GREAT WORK I REALLY ENJOYED WORKING WITH HEBER AND THE STAFF AT UTAH FLOORING AND DESIGN

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Work Description: Tile Install

Comments: Utah floor & Design were professional from begining to end. Kevin, salesman, Heber, project manager and Justin, tile installer took care of all my concerns and questions in a professional manner as if I was their only customer. I truly appreciate the file product and how honest they were with me.

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Work Description: Flooring

Comments: They showed up when they said they would. Justin Lewis did a great job and it looks wonderful.

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Work Description: Flooring for remodeling

Comments: I've been using Utah Flooring and Design for a few years now in my contracting business and have had great experiences with them and their quality work. If ever something isn't quite right they always have it fixed or touched up.

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Work Description: Hardwood Floor Install

Comments: I didn't know that I had the wrong flooring surface to install hardwood so instead of making it a frustrating experience for me in delaying the project, Jason worked with me in in giving me a discount price to have his crew remove and install the right surface in a timely matter. Because of this we were able to enjoy an installed hardwood floor in our family room in just a few days. Very good workmanship and very friendly service. Kaisa was very friendly and happy to help with the finishing touches of the flooring to make it look very nice.

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Work Description: Repair on t-molding

Comments: Quality work and on time. Kaisa did a great job.

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Work Description: Hardwood Floor Refinishing

Comments: We are very happy with Utah Flooring and Design. I had 3 bids and they were the lowest. We had great communication. The job was done in 3 days with no delays. Ancelmo was the person who finished my floors. He did a fantastic job. Very Very happy!

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Work Description: Wood Floor Repair

Comments: This company has been fabulous so far. I I triggered the request for help and that evening they contacted me to set up the appointment to come look at my floor and give me the estimate. The very next day Kevin Turpin came out and examined my floor and gave me a fair and reasonable estimate. He was so professional and courteous. So impressed with Utah Flooring and Design!

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Work Description: Wood Floor Repair

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Work Description: Carpet Install

Comments: Great Job!

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Work Description: Carpet Install

Comments: The carpet is Beautiful! They did an Amazing job. Very Happy customer.

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Work Description: Carpet Install

Comments: Nathan was amazing . He was communicative and friendly and my carpet looks amazing!

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Work Description: Carpet Install

Comments: Nathan was amazing . He was communicative and friendly and my carpet looks amazing!

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Work Description: Carpet Install

Comments: The carpet is Beautiful! They did an Amazing job. Very Happy customer.

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Work Description: Tile

Comments: I was initially unhappy with the results, so They came back a second time to clean up what they failed to do on the first visit. Not everything was terrible, but I was disappointed that they still did not complete the job as agreed-upon. The baseboards still didnt come off, tile pieces were left in many places, and I’ve had to bring in other people to start working on what they did not do. Ive also spent a considerable amount of my own time on it this weekend. I think there is a disconnect between the people I speak with, who have been polite, and the workers. Otherwise . I’m not sure why they would come back a second time and ignore the thing I was most irritated about in the first place.

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Work Description: Carpet Install

Comments: Great job!

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Work Description: Wood Floor - Repair or Partially Replace

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Work Description: Hardwood Floor Refinishing

Comments: Awful! These are the rudest contractors I have ever worked with. They are unethical, unreliable, and should no be trusted. Their sales person lies, he tells you one thing and then bids another. They won't every call you back. Their so called project manager, has actually never been to see the project. They are happy to take your money, but not do the work. Do not trust them. I cannot wait for them to be off my property and done with the project.

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Work Description: Wood Floor - Repair or Partially Replace

Comments: This company has been fabulous so far. I I triggered the request for help and that evening they contacted me to set up the appointment to come look at my floor and give me the estimate. The very next day Kevin Turpin came out and examined my floor and gave me a fair and reasonable estimate. He was so professional and courteous. So impressed with Utah Flooring and Design!

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Work Description: I felt they are very unethical. I unfortunately gave them a deposit of $125, we couldn't do the job, they only refunded e $60. I think that is TERRIBLE business practice. Unexpected things happen, they should give the customer the full deposit no MATTER WHAT!!! DO NOT RECOMMEND THIS BUSINESS!

Comments: I felt they are very unethical. I unfortunately gave them a deposit of $125, we couldn't do the job, they only refunded e $60. I think that is TERRIBLE business practice. Unexpected things happen, they should give the customer the full deposit no MATTER WHAT!!! DO NOT RECOMMEND THIS BUSINESS!

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Work Description: Repair on a t-molding

Comments: Quality work and on time. Kaisa did a great job.
Thank you for the review we appreciate your business with us and it was pleasure working with you!

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Work Description: Installation of Hardwood flooring

Comments: I didn't know that I had the wrong flooring surface to install hardwood so instead of making it a frustrating experience for me in delaying the project, Jason worked with me in in giving me a discount price to have his crew remove and install the right surface in a timely matter. Because of this we were able to enjoy an installed hardwood floor in our family room in just a few days. Very good workmanship and very friendly service. Kaisa was very friendly and happy to help with the finishing touches of the flooring to make it look very nice.
Thank you for the review we appreciate your business with us and it was pleasure working with you!

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Work Description: They showed up when they said they would. Justin Lewis did a great job and it looks wonderful.

Comments: They showed up when they said they would. Justin Lewis did a great job and it looks wonderful.
Thank you for the review we appreciate your business with us and it was pleasure working with you!

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Price

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Work Description: Utah floor & Design were professional from begining to end. Kevin, salesman, Heber, project manager and Justin, tile installer took care of all my concerns and questions in a professional manner as if I was their only customer. I truly appreciate the file product and how honest they were with me.

Comments: Utah floor & Design were professional from begining to end. Kevin, salesman, Heber, project manager and Justin, tile installer took care of all my concerns and questions in a professional manner as if I was their only customer. I truly appreciate the file product and how honest they were with me.
Thank you for the review we appreciate your business with us and it was pleasure working with you!

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Work Description: GREAT JOB AND GREAT WORK I REALLY ENJOYED WORKING WITH HEBER AND THE STAFF AT UTAH FLOORING AND DESIGN

Comments: GREAT JOB AND GREAT WORK I REALLY ENJOYED WORKING WITH HEBER AND THE STAFF AT UTAH FLOORING AND DESIGN
Thank you for the review we appreciate your business with us and it was pleasure working with you!

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Work Description: Great work. Good prices. Excellent service! We worked with either Christian or Kevin, we would definitely use them again. Thanks guys.

Comments: Great work. Good prices. Excellent service! We worked with either Christian or Kevin, we would definitely use them again. Thanks guys.
Thank you for the review we appreciate your business with us and it was pleasure working with you!

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Work Description: Was supposed to patch a 1" hole in a hardwood floor. The estimator said that they could get it close for $300. I had already filled the hole and used the Home Depot stain pens to fix it myself but it didn't match very well.

Comments: The guy they sent, just pulled out 2 stain pens and started coloring on my patch that I did. He used the exact same 2 pens that I had used that I had got from Home Depot. Home Depot doesn't sell the color in between. One is too dark and the other is too light. I thought the professionals would have more colors to match with? Maybe use a different type of patch material? After a painful discussion with the unprofessional looking employee, we sent him away. I called the estimator and told him what had happened and asked for a refund of the $150 I put down on the job. He told me that he needed the manager to call me to approve it. I told him I would wait for the call. All I received was a text from the manager with a note that there was a $199 cancellation fee and he would reduce it to $99 for the size of the project. I told him, Thank you for your $99 color job with colors I had already used, with my patch, by some dude in sweat pants. I will be sure to give praises on Home Advisor / Networx about the professionals of your company.
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  • Best of Home Advisor 2016, Best of Thumbtack 2016
  • UT Floors in UT :
    #9328329-5501
    UT Handyman in UT :
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    UT Tile in UT :
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