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Main Services: Customer Service, Customer Service, Customer Service

Description: Since 1983 Upton Air™ has provided Sacramento County with residential and commercial HVAC services. Our mission is to provide trade services with love and care. We love our customers, employees and business and for us - home services is truly where our heart is. You can breathe easy knowing that with Upton, you are getting not only what you pay for -- you are getting a company that stands behind you and has your back. We are there to help keep you comfortable in your home, healthy from the clean air and secure in your mind knowing we are on your team. We look forward to serving you in your home and creating a customer for life.

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5 Reviews

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Price

Punctuality

Work Description: AC repair

Comments: Messed up on the first appt and we had to wait an additional day for service, cost us a night in a hotel because it was almost 90 degrees inside our house during a week long heat wave in Sacramento...after the initial work was completed, the tech left, within 15 minutes the AC stopped working again, we had to call the tech back, he admitted the wiring he did was incorrect, and fixed it promptly, waited to make sure it worked for approx 10 minutes, then left. A discount was given on the part for the hassle, the total bill was very reasonable...our AC is working very well now.

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Work Description: checked blower for installion

Comments: he did a great job, i wasn't aware of a service call fee to look at my system. in the future it would be helpful to know of a service call fee before coming out.

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Work Description: Treated condensing coil with a chemical and washed. Charged unit with 3 lbs of R22 refrigerant.

Comments: I called on Saturday and left a message. My call was returned Sunday afternoon. Monday afternoon my house is cool again. The only problem was the chemicals smelled throughout the house. I would use Upton again and recommend them to friends. Great service at a reasonable price.

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Work Description: Gas furnace repair diagnosis.

Comments: Our gas furnace went on the "fritz" about the first week of November, 2015. We called Upton Air and Matt came out to give us a estimate on the problem and cost it would take to get the unit back up & running. Matt diagnosed the problem, and did a couple of other things to get the ball rolling on taking care of the problem. Matt....you know what you did, & you are THE best contractor/repair person I have ever dealt with! You are a class act, and men like you are very far & few between! Men like you, went out a long time ago along with my own father & father in law! We, will never, ever forget what you did Matt. We have nothing but high praise for you, & will give your name to any, & everybody we know who are looking for a heat and air guy. It's men like you who give the Heat & Air trade a GOOD name!
Thank you Andrew. What I like best about my job is getting to help people. Going out of my way to ensure that my customer is taken care of is no burden. It's a pleasure to give warmth to someone who is cold or to cool someone who is hot. What makes it all worthwhile is having that effort recognized and shared with others. So thank you Andrew. If you need anything going forward don't hesitate to call.

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Work Description: Excellent work

Comments: Very satisfied with the professionalism and punctuality of Upton air.
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  • HVAC License in CA :
    #996051
  • Financing Options
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