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Turman Mechanical Services

Main Services: Air Conditioning and Heating Replacements, Repairs, and Maintenance Services

Description: Our team has been serving customers in the community for 15 years during that time we gained a reputation for delivering high-quality work and offering excellent service to our valued clients. If you have a concern related to your air conditioning unit, get in touch with us! We can evaluate the issue and let you know whether it's something that can be resolved or if it's time to think about installing a new system.

What sets us apart from other contractors: We take pride in doing the work right the first time, providing customers with good service and effective communication. We also offer a Price Match Guarantee on all written and verifiable quotes.

We are best known for: Keeping you ice cold in the summer and blazing warm in the winter.

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6 Reviews

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Work Description: AC inspection

Comments: Stay away! Worst service I have ever experienced in my life. Unprofessional and doesn't show up on time with no call.

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Work Description: Very Disappointed!

Comments: If I could give negative stars I would. Not only does the owner not complete his work, it isn't even guaranteed. He was supposed to have fixed my ac and now BOTH units aren't working. Told him that he needed to come check it, and he said it isn't his work it's something else wrong. HOW DO YOU KNOW IF YOU HAVE YET TO COME LOOK AT THE UNIT THAT YOU JUST REPAIRED!!!!
RUN don't walk...he has POOR customer service and I will not rest until I write a terrible review on every site I ever come in contact with until he learns God-given humility and runs his business like he has a conscience!!!! He even told my husband to install one of the thermostats and HE CHARGED MY HOMEOWNERS INSURANCE FOR THE INSTALLATION!!!! He installed a new part only to take it back out of the unit once he thought my mother walked away. She only found that out by walking up on him. Did he charge our policy for the new part? Is that the part that has our home at 85° RIGHT NOW?!

He has a very nasty, arrogant, and condescending demeanor... customer service makes a business and if this is how he runs his---I will pray he won't be around much longer!

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Work Description: AC unit

Comments: Please don’t use this guy! Unprofessional and looking to swindle money from someone..

Don’t use this company!
I apologize if you felt that we did anything wrong. The technician that came out to your home on June 19th was new with our company so when the he told us that your unit hadn't been serviced, Mr. Turman called you only to make you aware that you need a maintenance and to give you the price - AFTER the tech looked at the unit. Secondly, your diagnosis was accurate and we regret that you didn't agree with it. However, it is unethical for us to call and change an accurate diagnosis. Thirdly, the home warranty company pays us for any claims they approve so there is no need for us to purposely get your claim denied. Also, home warranty companies approve/deny claims based on the customers' policy guidelines which we have no way of knowing beforehand.

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Work Description: Central A/C - Repair/Service

Comments: Too expensive
Dear Ms. Wilson, We apologize if your experience with our company was not completely to your satisfaction. Please keep in mind that we do offer a Price Match Guarantee on all of our quoted prices and will match any written and verifiable quote you provide to us. It's unfortunate we couldn't earn your business this time but hopefully we will in the future. Take Care and Stay Safe! Sincerely, Management

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Work Description: Central A/C - Install/Replace

Comments: Mr. Turman has provided excellent service. The initial visit up through the install date was professional and prompt. I am pleased
Dear Ms. Shavers, Thank you so much for the 5-Star rating! We are so happy you were pleased with our services and we look forward to servicing any of your HVAC needs in the future. Thank you again and Stay Safe! ~Management

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Work Description: Central A/C - Repair/Service

Comments: best price. awesome pro. and fast at what he does. my air works grater then it ever did. plus he was so nice and made shure i was happy with his work befor he left
Dear Mr. Cochran, Thank you so much for the 5-Star rating! We are so happy you were pleased with our services and we look forward to servicing all of your HVAC needs in the future. Thank you again and Stay Safe! ~Management
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