Main Services: Install New Flooring
Description: We are a family owned and operated business. At Better Floors, llc, we take great pride in our quality, expertise and craftsmanship. It is our mission to provide excellent and complete customer satisfaction from start to finish of a project. In order to meet the needs and expectations of our customers, we take the responsibility of communicating clearly with every customer. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Service Area: Tempe, Chandler, Fountain Hills, Paradise Valley, Higley, Scottsdale, Chandler Heights, Mesa, Bapchule, Queen Creek, Apache Junction, Glendale, Gilbert, Phoenix, Sacaton
What sets us apart from other contractors: Communication and follow through.
We are best known for: Quality
10 ReviewsReview Me
Work Description: Vinyl/Linoleum Floor - Install
Work Description: Our House FlooringComments: After just a year the tiles in our house started to separate from one another and the entire upstairs flooring has been disintegrated. This company put wood-looking tiles in my entire house (downstairs and upstairs), and I paid them a lot of money with a lifetime warranty in the contract. I called the company over three weeks and talked multiple times with Ray who made me wait in my houses and promised multiple times that he "will be there in two hours" or they" will be on their way to come fix it in a few hours", or sometimes give me excuses, and/or attitudes. We have experienced a lack of professionalism, a lack of honesty, and respect. Their customers' service is extremely bad. DO NOT LET THEIR LIFETIME WARRANTY FOOL YOU. I would not recommend this company to anyone. You will waste your money and regret it later.
Work Description: Fast repair. Thought the cost was a bit high. $500 for an hour of repair work. No choice when only person to respond - we have to close on the house so repairs needed quickly. Person who came to the home was professional
Work Description: Great guys and meticulous workers.
Work Description: Did the backsplash in my kitchen.Comments: Turned out beautiful! On time, left the kitchen neat and clean. I would highly recommend.
Work Description: Ordered carpeting for three bedroomsComments: Ray answered the phone when I called. We set up an appointment for that day and he was prompt, friendly, clean and nicely dressed. Ray answered my questions. I told him what I was interested in and he brought in the samples for the grade I was looking for. Ray never tried to sell me anything above what I was looking for. We set up an installation date and they were in and out within 5 hours. His workers were also clean, and neatly dressed for the work they needed to do. They both spoke english and were courteous and obviously worked hard till complete. They cleaned up after the installation and replaced the furniture with care. At this point the carpet has been down about ten days and I am very pleased. I highly recommend "Those Guys Carpeting". Merle Iannucci
Work Description: Very unhappy with the timeliness, quality, and workmanship. Installers did not speak any English at all, so could not even communicate my dissatisfaction. This was just short of a disaster. At this point... May have to rip out entire flooring project installed and go with another company. The very fact I flew here from out of state, literally has made this a very expensive nightmare!Comments: I am... Lost for words at this point! :(
El Mirage AZ
Work Description: flooring laminateComments: way better than express flooring those people tried to rip me off. way too expensive and they only try to sell you what they want not what you want and those guys flooring sold me exactly what I wanted and for a very affordable price...
Work Description: Tile small area in kitchen.Comments: Tile work was outstanding, and on the same day!
Work Description: Those Guys Flooring installed my floors.Comments: I am happy with their work. I would recommend them.