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Texas James Plumbing LLC

Main Services: All plumbing repair, Slab Leak detection, permanent solutions to plumbing problems, water heater services, water softeners and conditioners, repipe and reroute, gas and lp, drain cleaning and video pipe inspection, septic treatment, faucets repaired and replaced, remodels, we love tankless water heaters, maintenence plans available.

Description: Texas James Plumbing LLC is a fairly new company with over 50 years of combined experience all over our great state. We believe the consumer deserves to know the truth at all times, should be presented with multiple options and solutions and be allowed to make their own decisions about their unique plumbing system. We not only provide these top knotch services but we pride ourselves on the ability to explain these various types of repair in a way that most anyone can understand. Give your home and family the plumbing experience they deserve, call Texas James Plumbing LLC (830) 890-8812 and we can almost always have a quality service technician there today!

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4 Reviews

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Work Description: Plumbing

Comments: We had Texas Plumbing out to our house a year ago to put in two water heaters and a water softener - all are under warranty. Our heating element went out on Christmas Eve, so we called to let them know (not expecting anyone to come out on Christmas Eve). We called them a few days later and they told us at 2:20 pm that they would be at our house in 45 minutes. NO SHOW. Then at 8:39 pm I got a text saying they had a flat tire and they would be here in the morning. Still NO SHOW. This is terrible customer service and we will proceed making a claim with the BBB as well as reporting you to the state. .

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Work Description: Replaced garbage disposal.

Comments: All is working and not leaking. Easy guy to work with and thorough.

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Work Description: Water test.

Comments: Called Tues. Evening and said he could go out and get the sample right then and turn it in in the morning. Spoke with him Thurs and he forgot about my sample so had to get another sample Fri. morning. Calls me Tues morning asking me what test I'm needing done and who pays for them? What???? I had to higher another company to do the test. I doubt if I will get my money back.
This whole thing is one big ball of confusion, we have had multiple people calling about this deal. Yes we did not get the water from Centerpoint Tx, to the UGRA as it was 100+degrees and our ice melted before we could get it there. We never called you or anyone else and definitely never called to ask you questions about prices. If anything, perhaps the second technician asked you how much you paid to make sure you werent overcharged or if we could discount it for "LETTING THE ICE MELT". We do apologize for the confusion, but after the test was turned in we received very inappropriate calls from the realtor who probably waited until the last minute to get this deal done, as they needed it complete in 7 days, and needes a fall guy. I am truly sorry but this isnt really our fault, however we will assume a partial responsibility and offer a partial refund.

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Work Description: Located water leak under the slab and disconnected the line.

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  • TX Plumbing in TX :
    #MP21566
    TX HVAC in TX :
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