Main Services: Renovation and Repair
Description: Surably is a locally owned Maintenance, Repair, Renovation, and Service company based out of Lebanon, Tennessee. Surably provides competitive and reliable services for residential and commercial buildings of all sizes. We pride ourselves on quality of service and superior customer communication. Our organization has been serving Tennessee and the surrounding states since 2002.
What sets us apart from other contractors: We have been serving the community for both commercial and residential services for 18 years.
15 ReviewsReview Me
Work Description: Deck/garage/roofComments: David is a scammer. We did a couple of jobs garages/roofing jobs for him and now owes us over $13,000 and refuses to answer the phone. We drove almost 2 hrs for a job that he claimed it was urgent. I never drive as far but as a favor I decided to move my schedule around to help him . We not only wasted gas but our time. I had to pay all my workers out of my own money. We have weeks trying to contact him with multiple calls and messages. This man should be ashamed of himself.
Work Description: FenceComments: I am so embarrassed by our fence and will eventually have to redo it in a couple years. Not only does it look horrible but there are 2 inch nails sticking out throughout the fence which is a HUGE safety concerns for our dog and children down the road. I asked David to fix this issue and he continued to blow me off with excuses. I should have read reviews prior to agreeing to let this company do work on our home.
Work Description: A No ShowComments: A have zero patience with people who don't keep their commitments. After the initial phone (which was immediate) to set an appointment, I received a text with a one day delay. I agreed - things come up and I understand that. He advised he would be out the next morning. That was nearly two weeks ago and there has been no contact since that time. Not keeping commitments is unprofessional and there are no circumstances under which I would do business with Four Seasons after such a performance. I don't believe this will ever be a reputable company.
White House TN
Work Description: Home renovationComments: My husband and I hired David’s company Surably to renovate our home by adding onto our master bath and bedroom. In our experience what went from what seemed to go good to bad very quickly. What began as coming daily in the first week or two changed to a few days a week then having to text daily asking if anyone was going to show up with little to no response. Same with phone calls, little to no response. What we were told would be a 30-45 day renovation turned into over 5 months. We begged anyone to show up and finish yet here we are,; backsplash not finished, bay window framing left exposed, electrical started but wires still hanging from the ceiling, the closet was not built to specification, barn door and pocket neither one installed, no lighting fixtures installed, etc etc. We even had to buy and paint our own bathroom and closet, all of the above included in the contract. Also when tiling our bathroom floor they covered our register vent with tile and neglected per contract to make the correction. Now we have no HVAC in our bathroom/shower. Additionally we had a barn not built by David, but per David himself and again in the contract he stated the roof was improperly installed so he would replace it. Never done. We paid an additional $1,600 to have David’s company install a bathtub, yet we had to pay a local plumber to finish the job by installing the faucet. David also verbally agreed to help us design and install a closet system. That too was never done. After more begging for someone to come out to complete our project David informed us it was “a business decision to sever ties”. Now we’re stuck having to find someone to finish what’s left with what’s left of the contracts funds. We have many pictures of the unfinished and partially finished work if anyone wants to see. Again, in our experience we would not hire this company again for any project.
Work Description: Garage BuildComments: Everything went well
Spring Hill TN
Work Description: Deck RebuildComments: Horrible experience with this company. Paid a large amount of money upfront and saw very little return. The guys that showed up had no idea what they were doing. I could not get David to come out to look at the nightmare they created. I am having to hire a real contractor to fix their costly mistakes. Very disappointment in the time committed ot the job and the poor work effort..
Work Description: Garage BuildComments: Very prompt to come look at jobs and give estimate
Work Description: Decks/Porches/Ramps - BuildComments: Great work at a great price. They really listened to me and built exactly what I wanted.
Work Description: Decks/Porches/Ramps - BuildComments: Well friends, this is Pastor James Gill of Liberty Baptist Church in Gallatin, TN. My wife Barbara and I purchased a new home place late last year and wanted to have a 12 x 16 deck built with a 28 ft. handicap ramp included. After contacting some contractors, I found the prices higher than I felt was fair. Then I contacted David Bailey of Surably inc. David met me at our home, did some measuring and calculations, then quoted me a price that surprised me. Not only was the price in my budget range but he told me they would start immediately, even though heavy rain and snow was imminent. The work was performed quickly and his construction team worked constantly with any breaks other than lunch. Now my wife and I don’t have to climb steps, which is very difficult since we both are knocking on the door of 80 years old and both have false knees, and we can enter our carport with ease. God bless David and his crew. I strongly recommend if you need a deck and ramp, he is the one to call!
Work Description: GarageComments: David and his team arrived and completed our garage. We had no issues and would use them again.
Work Description: Deck buildComments: Surably team did a great job building our covered deck. The process went as promised no surprises and it was completed 2 days early. They kept a clean job site and made sure gate was shut so my dogs didn’t get out. Well pleasesd will use them again.
Work Description: Great crewComments: Came out to do the project super fast and despite the family problems a crew member had they got it done in good time for only having 2 workers. Fence looks great.
Work Description: Decks/Porches/Ramps - BuildComments: Professional, friendly.
Work Description: Major Renovation - Multiple RoomsComments: If I could give no stars, I would. The owner is unable to tell the truth about nearly anything. We are in week 24 and no end in sight. This guy did not even pull permits as requested which is a violation of the law. Avoid at all costs.
Work Description: Wood Stairs/Railings - Install/ReplaceComments: Initial job inspection went fine - they showed up on time and raised no issues. On install day they arrived an hour late and said the job was now more complicated and would be double the estimate. Wanting to try to keep the job going through to completion I did concede to more than the original estimate, but the "boss" (on phone) insisted on double or nothing. Had to cut my losses at that point and called off the job.
Plumbing License in TN :
#9812 - Home Improvement Contractor
Home Improvement License in TN :
1 Year Guarantee
Family-owned & Operated
Free In-home Estimate
Locally-owned & Operated
Protective Gear Used