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Southwest Heating & Air Conditioning, Inc.

Main Services: HVAC installation, package unit install. Blown-In Insulation, duct replacement and install

Description: Southwest Heating and Air Conditioning is a fast growing family business that works around the clock 24/7 to meet all of your HVAC needs. A reputable company that has the best leading technicians in the field and takes pride in providing excellent customer service. We are an authorized dealer of Goodman &
Trane products.

What sets us apart from other contractors: We value and build relationsips with customers. Every opinion matters and always strive for customer satifaction.

We are best known for: Quick and expedient service

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67 Reviews

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Work Description: Gas Furnace - Repair

Comments: Far more honest about repair than the others sent out. 1/3 the price for the same work.

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Work Description: Gas Furnace - Repair

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Work Description: Furnace/Heating System - Repair/Service

Comments: After the job placement,he called me,i explained what the problem was,he gave me a time slot,he's man showed up,diagnosed the problem,gave me a quote,fixed the problem.This is how it's don,thk u so.west heating and air.I will use them again ,adrian bernal

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Work Description: Furnace/Heating System - Repair/Service

Comments: David arrived in the morning as promised, conclude we need new thermostat, offered us 3 choices and installed Problem fixed would use again
Patrick

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Work Description: Furnace/Heating System - Repair/Service

Comments: Very knowledgable and friendly

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Work Description: Furnace/Heating System - Repair/Service

Comments: Came in, completed the job in less than 30 minutes. Heater has been working every since, I'm completely satisfied.

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Work Description: Heat Pump Repair

Comments: It was a joke, they wanted to charge $500-$1000 per hour to install $50.00 worth of parts. This company preys on people who don’t know anything about hoax repair. This company is unethical and should be charged with fraud and the owners put in jail.

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Work Description: AC And furnace repair

Comments: What a ripoff from Home Depot, they send a tech to check on our Unit , Chris didn’t even bring a tester with him, he opened one side of the unit and said this is bad you need anew unit the motor is not turning. Do you want me to call my boss so he can quote you a new Unit. He’d came and gave a crazy quote “with big savings “ $13,316” for a Lennox unit. The most dishonest service that The Home Depot is recommending. Next time Chris should at least check if the thermostats is working or if the motor is getting power. You can’t tell me that just by looking at the outside of a unit you can call it bad. Wat a waste of money

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Work Description: Furnace/Heating System - Repair/Service

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Work Description: Heat Pump Repair

Comments: Five stars!

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Work Description: Central A/C - Repair/Service

Comments: Very professional and courteous. Did outstanding work.

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Work Description: Central A/C - Repair/Service

Comments: The technician would not tell me clearly how he calculated the amount of freon needed to pump and I had no way to verify what he said. The air conditioning effect before and after didn't show noticeable difference. The set up of the appointment and how the technician arrive was not pleasant either. I can not give them a good review

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Work Description: Central A/C - Repair/Service

Comments: Quoted me $2200 to fix the issue. Told me a whole story about why it cost so much. Then tried to up-sell me into buying a new A/C system for thousands of dollars because the fix was so expensive. Found another A/C company that fixed the issue for $250 and told me my system was in good shape.

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Work Description: Gas Furnace - Repair

Comments: They responded fast, and the job was done within 24 hours. I would hire them again and will recommend them.

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Work Description: Central A/C - Repair/Service

Comments: You advertise "Free Quotations" but I was told the visit will cost $49. I thought it was reasonable and accepted. After the inspection, that I believe it was properly done, I was told the AC needed a capacitor ( retails for $ 13 to $19 in Amazon). I was charged $ 375. I find this excessive so I called the next day to inquire the reason for the charge and was told it is what it costs. I need a better explanation and a reasonable charge.
Thanks, Sergio

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Work Description: Ductless (mini-split) A/C Install

Comments: A month long process of outrageous estimates or not hearing back from others came to a quick end with the help from Networx. Immediate contact from all their service pros so several to chose from. Three days from estimate to installation with Southwest Heating & Air. Honest and up front about their pricing. Couldn't be any better!

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Work Description: Central A/C - Install/Replace

Comments: They replaced a 5-ton AC for my house. They did excellent job.

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Work Description: Repair Central A/C System

Comments: Southwest sent me the most amazing group of workers, lead by Gustavo. I replaced my furnace and air conditioner. The guys worked like a well oiled machine. The guys worked well together and have a real comradery amongst them. They were polite, thorough, and conscience. Prior to Soutwest coming out, I did some research and I am completley reassured that I got quite a bit of product for my buck. With their guarantee and warranty, I will be set for the next 20 years. As a customer, you need to do your due dilligence. I did, and am thrilled with the outcome.

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Work Description: Service A/C System

Comments: The professional met expectations. I originally had the appointment scheduled for later in the week, but I received a call saying he could make it this afternoon, if that was convenient for me. In this heatwave that was very much appreciated. The repair for a unit over 20 yrs old was a bit expensive (all told over $800 including parts and labor), but it was a fair price and much less expensive than a total replacement (5,000+). The options were discussed, with no pressure to opt for the more expensive choice. Very friendly and professional.

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Work Description: Repair A/C System

Comments: These guys were friendly and worked quickly. Took them a while to arrive. They kept pushing back the time and eventually showed up 4 hours after they said they would. But overall I’m impressed with how prepared and knowledgeable our service tech was. I would definitely call them again.

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Work Description: Install Central A/C System

Comments: We hired Southwest Heating and Air to install Heat and Air in the children's classrooms at our church. Eric and Stephane were great to work with. They were professional, courteous, and friendly. The crew led by Gustavo completed the work quickly and gave us a great tutorial showing us how to use the new system. I would highly recommend Southwest!

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Work Description: A/C Repair

Comments: Professional. Fast. Courteous

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Work Description: Repair A/C System

Comments: SW Heating and Air were very quick to set up installation the same week that I called. The installers, Simon & Elijah, were very thorough and cleaned up carefully. They did extra work to seal the unit. I highly recomment SW Heating and Air.

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Work Description: Service Central A/C Unit

Comments: Southwest talked me through possible fixes I could try on my own to remedy the problem with my AC. When that didn’t work, they were willing to come right away the next morning (on a Saturday) to fix it. The job was done quickly and efficiently. We have cool air again!! Friendly and knowledgeable!

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Work Description: Repair A/C Unit

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Work Description: Install Ductwork

Comments: The workers were polite and personable. They went the extra mile and put in a couple of filters that we had on hand. We highly recommend this crew.

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Work Description: Replace Ductwork

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Work Description: Repair Central A/C

Comments: Great service would definitely recommend

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Work Description: Service Central A/C System

Comments: From start to finish /A plus

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Work Description: Repair A/C System

Comments: Prompt response. Problem was solved within minutes.

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Work Description: Gas Furnace - Repair

Comments: First rate all the way. Highly recommend.

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Work Description: Gas Furnace - Repair

Comments: Arrived on time. All good!

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Work Description: Gas Furnace - Repair

Comments: Very professional. Did a good job of explaining the problem and my options and answering all my questions.

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Work Description: Repair Central A/C System

Comments: The service technician was great. Thank you for getting the work done the same day I called for service.

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Work Description: Repair Gas Furnace

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Work Description: Repair A/C System

Comments: The guys arrived quickly. These guys were friendly and worked quickly. I would definitely call them again.

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Work Description: Repair Furnace

Comments: I met with Dave the owner on Friday and he offered me in addition to new ducting, an air scrubber,(we live right in the middle of Malibu Lake and had severe smoke damage from the Woolsey fire.) He explained how the new ducting would be installed and how the new air scrubber works. I chose the following Wednesday to have the job done. The crew showed up right on time, 8:30 a.m., and were all courteous and personable. They worked well together and got the job finished quicker than expected. Great company from top down. I highly recommend Southwest.

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Work Description: Repair Furnace

Comments: I'd give them a 10.0 if I could. These people went above the call of duty to get our furnace working on New Years Day. Eric and Stephan, the owners, were AMAZING! Travis, who works for them, was amazing as well. They knew the temperatures were going to get down to 39 degrees that night, so were going to make sure that they got it working for us! I can't tell you how much they saved the day for us! They were so kind and amazing!

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Work Description: Repair Natural Gas or Propane Furnace

Comments: Eric, the owner, great attitude and seem to care about customer service. The technician was professional, Kind and and diagnose my furnace problem within 10 minutes. Resolve the issue at a great price. He was efficient and quick. I would absolutely recommend Southwest heating and air conditioning.

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Work Description: Repair or Service A/C System

Comments: Was given same day service. The tech arrived during the window given. Made the diagnosis and gave a cost. Given a time of return the next day with needed part. Again the tech arrived during window and made the needed repairs. Corrected the possible reason for the control boards failure which may have been a improper door closing allowing water to drip onto board. Great job. Will recall when needed again. Thanks

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Work Description: Repair Natural Gas

Comments: I am please with the service

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Work Description: Thermostat - Install/Replace

Comments: Prompt , thoroough, pleasant

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Work Description: Furnace/Heating System - Repair/Service

Comments: No Knowledge. Trying to swab the parts to find the fault. Gave a excuse, took his service call and ran away

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Work Description: Furnace/Heating System - Repair/Service

Comments: The owner of the company called me. I described what was wrong and within an hour and half a highly qualified technician (certified) arrived. He identified the problem and fixed it in less than an hour.

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Work Description: Thermostat - Install/Replace

Comments: Project is still ongoing

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Work Description: Furnace/Heating System - Repair/Service

Comments: The young man who came was very good at his job and polite

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Work Description: Furnace/Heating System - Repair/Service

Comments: He fixed it almost immediately. He is well trained.

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Work Description: Furnace/Heating System - Repair/Service

Comments: So professional and the most knowledgeable you could hope to find. We have American home shield and he had to converse with their agent and the project went seamlessly. I highly recommend this company.

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Work Description: Repair Natural Gas or Propane Furnace / Forced Air Heating System

Comments: It was cold and my furnace wasn't working. They came out on a Saturday and very quickly figured out what the problem was and fixed it in just a short time at a reasonable price. I would definitely recommend them and use them again if need be.

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Work Description: The service was great! Will use it again

Comments: The service was great ! Will use it again

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Work Description: Repair Natural Gas or Propane Furnace / Forced Air Heating System

Comments: very helpful and gave a price to replace our 70 year old system

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Work Description: Repair Natural Gas or Propane Furnace / Forced Air Heating System

Comments: I thought I was going to have to get a new heater but he figured out I just need a new thermostat. It’s working better than it has in years!

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Work Description: Repair Natural Gas or Propane Furnace / Forced Air Heating System

Comments: Gustavo did a great job.

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Work Description: Repair or Service a Central Air Conditioning System

Comments: Gustavo and David were very friendly, professional and explained what the problem was. Overall, I am impressed by them, the company and HomeAdvisors.com I will definitely call again when needed.

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Work Description: Install or Replace Ductwork

Comments: They came when they said they would and worked all day to resolve the problem. I have had no problems, since they installed a new air conditioner and replaced the chewed up duct work.

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Work Description: Install a Central Air Conditioning System

Comments: Eric the owner came out to give the estimate. I replaced the entire HVAC including ducting (due to asbestos). The estimate was emailed to me the same day and came in $2000 below other estimates that I received.

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Work Description: Review by Mary ann S. in Fullerton, CA
Repair or Service a Central Air Conditioning System
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Comments: Pro was on time. Knew what he was doing. Worked quickly and efficiently

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Work Description: Project: Repair or Service a Central Air Conditioning System

Comments: They were fast, had a decent fee, and helped me with the overall payment for repair. The owner is very understanding. Thank you so much!!!!!

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Work Description: Project: Repair or Service a Central Air Conditioning System

Comments: Comments: came out, assessed problem, fixed it next day

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Work Description: Southwest Heating responded immediately and gave me the estimates cost

Comments: They contacted our renter to make arrangements for entry and quickly diagnosed the problem, then fixed it promptly.

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Work Description: Repair Natural Gas or Propane Furnace / Forced Air Heating System

Comments: He really good, affordable price and very nice people

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Work Description: Repair Natural Gas or Propane Furnace / Forced Air Heating System

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Work Description: Repair Natural Gas or Propane Furnace / Forced Air Heating System

Comments: Great service. Very knowledgeable and professional. I would highly recommend.

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Work Description: Repair or Service a Central Air Conditioning System

Comments: They were fast, had a decent fee, and helped me with the overall payment for repair. The owner is very understanding. Thank you so much!!!!!

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Work Description: Repair Natural Gas or Propane Furnace / Forced Air Heating System

Comments: Great service. Very knowledgeable and professional. I would highly recommend.

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Work Description: Repair or Service a Central Air Conditioning System

Comments: They were fast, had a decent fee, and helped me with the overall payment for repair. The owner is very understanding. Thank you so much!!!!!

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Work Description: Repair or Reprogram a Thermostat

Comments: Southwest Heating responded immediately and gave me the estimates cost. They contacted our renter to make arrangements for entry and quickly diagnosed the problem, then fixed it promptly.
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