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Freon Doctor, Inc.

Main Services: HVAC, Gas Logs, Plumbing & Electrical

Description: Freon Doctor is an employee-owned corporation established in 1979.
We can replace and service all makes and models of residential and commercial heating and cooling equipment. If you're looking for new products, our experienced and professional technicians can suggest and provide most makes and models. Our competitive pricing and great service has made us one of the top dealers in Fredericksburg, Spotsylvania, Stafford, King George, Louisa Lake, Anna Lake, Richmond, Charlottesville, Central and Northern Virginia, Maryland and Washington D.C.

We also specialize in the design-build industry, and can help you to create and install the best system for your specific needs.

Freon Doctor Heating & Cooling has become one of the most competitive heating and air conditioning installation providers for new home construction. Working alongside a dedicated base of some of the nations top builders, Freon Doctor has proven its excellence in the unmatched scale, quality, and value of our services.
With comprehensive service and replacements plans along with a dedicated customer service department, Freon Doctor stands behind its commitment to overall quality and customer care. We ensure that all installations are designed for maximum efficiency and cost effectiveness. Freon Doctor offers service plans after first-year warranties have expired, with dedicated 24-hour service to ensure that systems are consistently working at their peak, and your homeowners are always comfortable. Freon Doctor provides builders with numerous high quality products from the nations top name brands. Having established long-term relationships with its dealers, Freon Doctor can offer you quality products at competitive prices.

Freon Doctor's commitment to customer satisfaction and dedication to maintaining every system we install ensures that your customers' satisfaction will be of highest priority. Our efforts have gained us strong positions amongst the largest builders in markets in the Northern Virginia area. We continually strengthen this position by seeking new methods, products, and ideas that allow us to set the pace for our industry and provide our customers with the greatest overall satisfaction. Freon Doctor provides the comfort you can count on!

What sets us apart from other contractors: We always have your best interests in mind, and that kind of attention to detail starts the moment you call one of our friendly team members to discuss your personalized service. We always try to accommodate you as best as we can by providing the most comprehensive and personalized service possible. Freon Doctor has one goal in mind, and that is to provide all of our homeowners with maximum comfort, air quality, and energy savings. We want to save you as much money as possible and we do that by using high-quality equipment. We never cut corners or sacrifice quality for price.

We are best known for: Higher Quality, Better Service

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13 Reviews

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Overall

Work Description: GAS LOGS INSTALL

Comments: APPRECIATION TO: SOTO at FREON DOCTOR for Gas Fireplace – Our Gas Fireplace you superbly installed has performed in an outstanding manner keeping us warm with a picturesque view. Your technicians were fabulous showing terrific skills in setting up the fireplace. Now it is nice to have a gas fireplace when the power is out, as it often is in Northern Virginia. With our recent very cold weather, Freon Doctor is saving us from freezing this winter. The fireplace is in the family room so with recliner chairs we can sleep there in comfort and have warm nights and days. Whether with or without power, our lives are cozier and better. ?? THANK YOU FREON DOCTOR FOR KEEPING US WARM. You are absolutely extraordinary in your dedication to providing valued solutions to customers with top quality installations and on-time, superb service at a reasonable cost. You, your staff, your technicians, and indeed your entire company, are exceptional in all regards. Thank you. You have my highest positive recommendation.

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Work Description: Fireplace repair

Comments: Please NEVER trust Jonas Soto from this company. He took me for almost $2000. Yes, I’m a single woman, but I believed this man. He told me the part I needed cost so much because it was an old fireplace and they probably don’t make it anymore. I should have went by my gut feeling when he pulled it directly from his van (this part that was so hard to get). He sat at my counter and had coffee with me. It was like a pedophile grooming his next victim as I thought about it later. He was so nice and said all the right things. Such a liar!! This part I found easily all over online from $74-$90. He charged me $950!! He then charged me over $700 for an hour of work. During our conversation he also promised me a dog as I explained I was looking for a chihuahua. This was also a lie! This man will see me in small claims court very soon! DO NOT TRUST HIM PLEASE!! Be smarter and more vigilant than I was. Thus is an awful person to do this to anyone.

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Work Description: Great job

Comments: Alan Kanelopoulos - Want a great company. I called them and said my AC was not working and Soto said he would get to me around 3:30. They was here at 3:33. The tic was name Rick he came in and started to work and find the problem in 15 minutes. The owner came out to see how its was going. Soto the owner started to help Rick do the job. I will use them again and I will ask for Rick. It say a lot about a company when the owner shows up. There price was great. Its was nice to see them come in van with supplys in there van. The van had there names on them. When Rick was cleaning up Soto took time to show me the bad part. Again they are a five star company to me.

Alan Kanelopoulos

Overall

Work Description: HVAC INSTALLATION AND REPAIR AND MAINTENANCE

Comments: Do not deal with these people. Soto Jonas is a crook. I paid them $400 for a service contract and then they ghosted me and I’ve never been able to get them to come back and do the service After dealing with them for many years.
We are usually known for our exceptional customer service and we regret that we did not live up to those expectations here. If you are open to discussing this further, please call us at 877-825-2401 and speak with the office. We would greatly appreciate the opportunity to make things right and work toward earning back your business.

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Work Description: Central A/C - Install/Replace

Comments: Soto and his team are truly amazing. Very professional and addressed all my needs quickly. I would recommend Freon Doctor to all my friends and family.

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Work Description: Two-zone HVAC Installation & Maintenance

Comments: Freon Doctor installed our two-zone HVAC system. They provided the most competitive quote and totally delivered. The owner, Soto, and his team are extremely professional, responsive, tidy, and excellent at what they do. We highly recommend them!

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Work Description: Gas logs and hvac

Comments: Fabulous service in installing my fireplace. They were on time, professional and curtious. I would never use another company. I highly recommend them!

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Work Description: Alan K

Comments: Alan K

I judge a company on how they take care of there mistakes. Freon Doctor came out took care of the problems I was having in a timely manner. That is how you judge a company. Soto the owner came with the crew to make shore the job was taken care off.


Alan K.

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Work Description: AC units

Comments: Soto is the man! A++++ Everything was as promised. He has installed three units for me.

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Work Description: great company great acr technicians great price. The owner of the company Mr. SOTO is very personable.
I will use them again and I will recommend them to all my friends and family neighbors also.
JOHN LAVIN

Comments: Great people
Extremely satisfied
JOHN LAVIN

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Work Description: Freon doctor

On 2-4-2017 I hider Freon Doctor to install a new trane system. They stared on 3-29-2017 it took them to 6-15-2017 to finish the job. The contract says they was going to finish on 4-25-2017. When I sign the contract Soto Jonas said all my duct work was stolen. I went under the house all the duct work was there. Mr. Jonas said he was going to return 2400.00 dolars back to me. But he has not.

On December 13 2017. I called Soto the owner of Freon Doctor. I told him when they installed the return to the furnace from the bedroom they did not hook it up. The duct cleaning company said they would hook it up for me for $100.00 and Soto said that would be fair.

On December 20 I send Soto a text about my money and the duct work he installed was making a noise. He said he was going to send it to me a check.

On January 1-3-2018 I called Soto office to if I could some thing done. I talk to Joe Baker. I told that the duct work is making clogging noise when it come on and goes off. Joe said he would call Soto to let him know. No call back

On January 11 at 3 pm. I called Freon Doctors office again. I talked to Joe Baker he said he told Soto and Soto told him he would get back with me. I told him he did not. I told him I would call him next week. No call

On January 17 at 10:54 am. . I called Freon Doctors office again. I talked to Joe Baker he said he told Soto and soto told him he would get back with me. I told him he did not. I told him I would call him next week. No call

On January 24 at 9:42 am. . I called Freon Doctors office again. I talked to Joe Baker he said he told Soto and soto told him he would get back with me. I told him he did not. I ask for Soto last name he said he did not know it. I told him I would call him next week. No call

On January 31 at 10:00. L/M no return call.

On February 7 at 12:20. I called Freon Doctors office again. I talked to Joe Baker he said he told Soto and Soto told him he would get back with me. I told him he did not. I ask for Soto last name again and he said he was told not to give it out. I told him I would call him next week. No call

On February 11 I text Soto to see if his last name was JONAS.
No text back

On February 12 11:39 I text Soto I was not happy and could he do his job. No text back.

On February 21 I text him with a ?. He text me back and said soon. I text him back and said I wanted my $100.00. He text back and said ok

On February 26 11:39. I ran in to Soto at the Food line. He said they would come out on Wednesday are Thursday to fix the problem. No call did not show up.

On February 28 I made a claim with the B.B.B and I called the Virginia licensing board to make a claim. I was told by V.L.B Freon Doctor did not have a license when they did the work at my house. For the first time Freon Doctor had a license was this year February 2 2018 and the license is not in Soto Jonas name. I was told by V.L.B they new Freon Doctor name very well.

March 16-2018 I called Soto he said he was going to call me back to set up a time to come out and fix the problem but he did not call me back.

I called the and filed a complaint office of the attorney general of Virginia and the consumer servce of Viginia.

I have a call into fox news and have not got a call back. Alan K.

Comments: Freon doctor

On 2-4-2017 I hider Freon Doctor to install a new trane system. They stared on 3-29-2017 it took them to 6-15-2017 to finish the job. The contract says they was going to finish on 4-25-2017. When I sign the contract Soto Jonas said all my duct work was stolen. I went under the house all the duct work was there. Mr. Jonas said he was going to return 2400.00 dolars back to me. But he has not.

On December 13 2017. I called Soto the owner of Freon Doctor. I told him when they installed the return to the furnace from the bedroom they did not hook it up. The duct cleaning company said they would hook it up for me for $100.00 and Soto said that would be fair.

On December 20 I send Soto a text about my money and the duct work he installed was making a noise. He said he was going to send it to me a check.

On January 1-3-2018 I called Soto office to if I could some thing done. I talk to Joe Baker. I told that the duct work is making clogging noise when it come on and goes off. Joe said he would call Soto to let him know. No call back

On January 11 at 3 pm. I called Freon Doctors office again. I talked to Joe Baker he said he told Soto and Soto told him he would get back with me. I told him he did not. I told him I would call him next week. No call

On January 17 at 10:54 am. . I called Freon Doctors office again. I talked to Joe Baker he said he told Soto and soto told him he would get back with me. I told him he did not. I told him I would call him next week. No call

On January 24 at 9:42 am. . I called Freon Doctors office again. I talked to Joe Baker he said he told Soto and soto told him he would get back with me. I told him he did not. I ask for Soto last name he said he did not know it. I told him I would call him next week. No call

On January 31 at 10:00. L/M no return call.

On February 7 at 12:20. I called Freon Doctors office again. I talked to Joe Baker he said he told Soto and Soto told him he would get back with me. I told him he did not. I ask for Soto last name again and he said he was told not to give it out. I told him I would call him next week. No call

On February 11 I text Soto to see if his last name was JONAS.
No text back

On February 12 11:39 I text Soto I was not happy and could he do his job. No text back.

On February 21 I text him with a ?. He text me back and said soon. I text him back and said I wanted my $100.00. He text back and said ok

On February 26 11:39. I ran in to Soto at the Food line. He said they would come out on Wednesday are Thursday to fix the problem. No call did not show up.

On February 28 I made a claim with the B.B.B and I called the Virginia licensing board to make a claim. I was told by V.L.B Freon Doctor did not have a license when they did the work at my house. For the first time Freon Doctor had a license was this year February 2 2018 and the license is not in Soto Jonas name. I was told by V.L.B they new Freon Doctor name very well.

March 16-2018 I called Soto he said he was going to call me back to set up a time to come out and fix the problem but he did not call me back.

I called the and filed a complaint office of the attorney general of Virginia and the consumer servce of Viginia.

I have a call into fox news and have not got a call back. Alan K.

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Work Description: Heat Pump system replacement.

Comments: Quite simply I was impressed with their professional and quality performance. I will highly recommend their service to anyone seeking a quality and fair price job. Dennis W. Anderson - Anderson Farm

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Work Description: They will be installing this Friday, 8/26 and I am certain it will go fine. I will be there to assist them, but know they will not need my help

Comments: This is a great service
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  • HVAC License in VA :
    #2705166662
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